Reviews of Hotel Mustang Holiday Inn 3 stars
Jyatha Thamel,Bahadhur Bhawan, , Thamel, 44600 Kathmandu, Nepal

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Reviewed: 6 January 2025 · Stayed in November 2024
Verified reviewReviewed: 5 January 2025 · Stayed in October 2024
Verified reviewReviewed: 25 December 2024 · Stayed in December 2024
Verified reviewA great location for your Kathmandu stay. Staff are incredibly kind and helpful. The room was comfortable and there was even a TV with netflix! Unexpected for a budget hotel! We were cold on our first night, so I asked staff at the front desk for extra blankets, which we were immediately given and then we slept well. Breakfast was included and was filling and yummy. Knowing that I had been unwell before arriving in Kathmandu, staff asked regularly how I was feeling, if there was anything that they could do to help. They were so kind. Our shower wasn't super hot, which was a bit tough in winter! But the bathroom was big and clean. They also organised out taxi to the airport as well. The hustle and bustle of Thamel is down a small winding street, so easily accessible,, but the peace of the hotel is a welcome change! A great place to stay.
Namaste Carolyn “Thanks so much for sharing your experience with us. We hope to see you again soon.” “We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.” “Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.” “Thank you so much for taking the time to leave us a rating.” Hotel Mustang Holiday Inn
Namaste Carolyn “Thanks so much for sharing your experience with us. We hope to see you again soon.” “We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.” “Thank you so much … Show more
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewIn middle of Thamel(tourists area) in a quiet dead end street, lots of restaurants near by. Nice staff, modern design lobby, terrace and restaurant. Good breakfast. Clean room with air/heat conditioning. Hotel staff helped with luggages to 1st floor. Booked a room with balcony, owner couldn’t find “Balcony” word under my reservation, we were only there for a night, no big deal.
Needs an upgrade on the washing detergent.
Thank you very much for mentioning things for improvement mam . We highly appreciate your words and will promise to cater you with even better hospitality the next time you check-in . We'll make sure to recheck the quality of detergent and minute booking glitches . We are grateful you choose us and had a nice stay . Namaste 🙏 .
Thank you very much for mentioning things for improvement mam . We highly appreciate your words and will promise to cater you with even better hospitality the next time you check-in . We'll make sure to recheck the quality of detergent … Show more
Reviewed: 19 December 2024 · Stayed in November 2024
Verified reviewThe staff were very friendly and done everything they could to make us enjoy the stay a mch a possible
We are highly delighted by your wonderful feedback . We are eagerly waiting for your arrival in coming April to cater you with wonderful reception and even better hospitality . Warm Regards!
Reviewed: 14 December 2024 · Stayed in November 2024
Verified reviewReviewed: 30 November 2024 · Stayed in November 2024
Verified reviewFantastic location, super comfy room and the breakfast was delicious. All the staff was amazing and very friendly, but Avinash gets the special mention, he was a star and helped organizing everything to make our stay even more unforgettable. We also enjoyed some time at the super nice rooftop. Totally recommendable and will be back for sure!!
We are highly grateful for your precious review . We are really ecstatic that you entertained our hospitality and our property throughout your stay . Our whole Mustang holiday family are eager to give you a warm reception again in the coming future till then ' Pfiat di Caroline mam " . Namaste 🙏 . Warm regards !
We are highly grateful for your precious review . We are really ecstatic that you entertained our hospitality and our property throughout your stay . Our whole Mustang holiday family are eager to give you a warm reception again in the comi… Show more
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewThe open spaces with chairs and tables made our stay very enjoyable since we were a group of friends, hence we could hang out together outside of our rooms.
Thank you sir . We are highly delighted to know that you enjoyed your stay at our property . We look forward to welcome you again . Thank you for choosing us ! Warm regards from Hotel Mustang Holiday Inn family .
Reviewed: 18 September 2024 · Stayed in September 2024
Verified reviewReviewed: 1 July 2024 · Stayed in June 2024
Verified reviewReviewed: 27 June 2024 · Stayed in June 2024
Verified reviewawesome
yes as good location
Extremely grateful for your Positive Reviews . We are thrilled to know that you had an amazing stay. Looking forward to having you Again. Thank you for choosing us! Regards, Hotel Mustang Holiday Inn Pvt Ltd.
Reviewed: 5 June 2024 · Stayed in June 2024
Verified reviewExtremely grateful for your feedback. We will resolve on it. Hope you had an amazing stay. Looking forward to having you soon again. Thank you for choosing us! Regards, Hotel Mustang Holiday Inn Pvt Ltd.
Reviewed: 1 December 2023 · Stayed in November 2023
Verified reviewThe staff were really friendly and helpful. Good sized rooms. Very quiet for being in Thamel.
Drainfly infestation in bathroom.
Extremely grateful for your feedback. We are happy to know that you had an great stay. We will work on your feedbacks. Looking forward to having you again. Thank you for choosing us! Regards, Hotel Mustang Holiday Inn Pvt Ltd.
Reviewed: 30 October 2023 · Stayed in October 2023
Verified reviewExcellent location, spotless room and toilet, very friendly staff, all the necessary amenities provided in the room, plenty of hot water - simply loved my stay! It was the best hotel during my 10 days trip in Nepal. Everything was perfect here. They even allowed me early check-in and check-out a couple of hours late. I can highly recommend this hotel!
Can't find anything.
Extremely grateful for your Positive Reviews . We are thrilled to know that you had an amazing stay. Looking forward to having you Again. Thank you for choosing us! Regards, Hotel Mustang Holiday Inn Pvt Ltd.
Reviewed: 16 October 2023 · Stayed in October 2023
Verified reviewDelicious breakfast and central location.
Bathroom can be more comfortable
Extremely grateful for your feedback .We are thrilled to know that you had an amazing stay. We will do our best to make it more comfortable . Thank you for choosing us! Regards, Hotel Mustang Holiday Inn Pvt Ltd.
Reviewed: 4 July 2023 · Stayed in June 2023
Verified reviewReviewed: 28 May 2023 · Stayed in May 2023
Verified reviewReviewed: 7 May 2023 · Stayed in April 2023
Verified reviewEl personal, súper amables
Todo ok
Thank you very much for sharing your thoughts we really appreciated it a lot. Looking forward to see you again thanking you. Hotel mustang holiday inn.
Reviewed: 4 May 2023 · Stayed in April 2023
Verified reviewReviewed: 25 April 2023 · Stayed in April 2023
Verified reviewReviewed: 11 April 2023 · Stayed in April 2023
Verified reviewReviewed: 9 April 2023 · Stayed in April 2023
Verified reviewReviewed: 24 March 2023 · Stayed in March 2023
Verified reviewAwesome Stay in this hotel very good location
Great Tasty Food
Thank you very much for sharing your thoughts we really appreciated it a lot. Looking forward to see you again thanking you. Hotel mustang holiday inn.
Reviewed: 22 March 2023 · Stayed in February 2023
Verified review