9.1

Reviews of Kathmandu Business Hotel 4 stars

Thamel Marg, Thamel, 44600 Kathmandu, Nepal

  • Bav

    Reviewed: 4 September 2025 · Stayed in September 2025

    Verified review

    Resepsion person Sıraj Khatrı very good boy. Very nice guy. Very good people.THANKS Sıraj Khatrı .Crews is very helpful.very friendly.otel very clean.very good service.

    All is perfect.servis good.

  • Shailesh

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Tarjan

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    We had a wonderful stay here! The location is excellent—very convenient and close to everything. The service was perfect, and the staff were incredibly polite and respectful throughout our stay. Our room was clean, and the housekeeping team ensured it was cleaned daily. The food was fantastic, especially the breakfast, which offered a great variety, including continental, Indian, and Nepalese options. We were also pleasantly surprised to receive free complimentary breakfast throughout our stay. Overall, this place met our expectations, and I highly recommend it to anyone looking for a comfortable and well-managed stay in Kathmandu.

    Property response:

    Dear Valued Guest, Thank you so much for sharing your wonderful experience with us! We are truly delighted to hear that you enjoyed our location, service, hospitality, and the comfort of your stay. It gives us great joy to know that our team’s efforts, from housekeeping to the kitchen, made your visit memorable. We are especially glad that you appreciated the variety in our breakfast and the complimentary service provided. Your kind words motivate us to continue delivering the best experience to all our guests. We sincerely look forward to welcoming you again on your next visit to Kathmandu. Warm regards, Kathmandu Business Hotel Team

    Dear Valued Guest, Thank you so much for sharing your wonderful experience with us! We are truly delighted to hear that you enjoyed our location, service, hospitality, and the comfort of your stay. It gives us great joy to know that our te… Show more

    Kathmandu Business Hotel
    23 August 2025
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  • Dr

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    Everything was excellent we should land at kathmandu airport at 11 pm but because of heavy rain we landed at 4am and I had booked in advance for airport pickup once I landed and done with immigration I called hotel they make sure to arrive in 15mins to pickup and brought to hotel every thing was excellent location,staff,rooms,we got I'll and extended 1 day and they make sure if we need medical help or any they can.please visit them and give a chance for there hospitality.thank you to every staff from security guard to till upper class position make our stay feel like home.

    Nothing

    Property response:

    Dear Mr. Waleed, Thank you so much for taking the time to share such a wonderful and detailed review of your stay with us. We are truly delighted to know that you found everything excellent—from our airport pickup service to the comfort, cleanliness, and hospitality offered by our entire team. It was our pleasure to ensure that you reached the hotel safely even with the delayed flight, and we are glad that our staff could make you feel at home during your stay. We especially appreciate your kind words for every team member—from security to management—as they always strive to provide the best care and support to our guests. We hope you are feeling much better now after extending your stay, and we are always here if you need any assistance during future visits. We sincerely look forward to welcoming you again whenever your travels bring you back to Kathmandu. Warm regards, Kathmandu Business Hotel Team

    Dear Mr. Waleed, Thank you so much for taking the time to share such a wonderful and detailed review of your stay with us. We are truly delighted to know that you found everything excellent—from our airport pickup service to the comfort, c… Show more

    Kathmandu Business Hotel
    23 August 2025
  • 3.0 Poor
    Tomasz

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Room Keeping did a good job. Close to the tourist city centre

    The cleaning ladies are the only ones who deserve praise—the rest of the staff was absolutely hopeless. Some of them even ignored a simple "good morning." The room was a nightmare. The equipment was old, and there was a lack of power outlets, especially by the bed. To charge my phone, I had to unplug the kettle, and to charge my laptop, I had to unplug the old, noisy fridge that was humming right next to my ear. Connecting anything to the broken extension cord, which the router, TV, and decoder were plugged into, was like a game of Jenga. In the end, I gave up and only plugged in the Wi-Fi, as the TV didn't have any smart features anyway. As for hot water, you can forget about it. The view from the window? Also hopeless, it looked directly into other windows. I didn't even risk visiting the restaurant. Do you want to walk around the room in slippers? No problem, as long as you like ones that have been used by countless previous guests. A final tip: don't use the hotel's airport transfer. The prices are absurdly high. Instead, just install the inDrive app, and you'll get there for next to nothing.

    Property response:

    Dear Mr. Tomasz, Thank you for sharing your detailed feedback following your recent stay with us. We are pleased to know that you appreciated the efforts of our housekeeping team, and your kind words will certainly motivate them further. At the same time, we are truly sorry that other aspects of your experience did not meet expectations. We sincerely apologize for the inconvenience you faced regarding the room facilities, outlets, and hot water. Please rest assured that your comments have been taken seriously and shared with our management team so that improvements can be made. Regarding our airport transfer service, we understand your concern. While our transfer charges are set to ensure reliability, comfort, and safety for our guests, we will review this area carefully to ensure our services remain fair and competitive. We are particularly concerned to hear about your impression of our staff interactions. Warm hospitality is at the heart of Kathmandu Business Hotel, and we regret that this was not reflected during your stay. This feedback will be addressed through further training to ensure every guest is made to feel valued and welcome. We truly regret that your visit left you disappointed, but we sincerely hope you might consider giving us another opportunity in the future to deliver a more comfortable and positive experience. Warm regards, Kathmandu Business Hotel Management

    Dear Mr. Tomasz, Thank you for sharing your detailed feedback following your recent stay with us. We are pleased to know that you appreciated the efforts of our housekeeping team, and your kind words will certainly motivate them further. … Show more

    Kathmandu Business Hotel
    23 August 2025
  • Amit

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    The staff were super helpful from the beginning. They were reachable every time we tried to get help. They location is great.

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  • Sapna

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Very convenient location.

  • Umesh

    Reviewed: 4 July 2025 · Stayed in June 2025

    Verified review

    Clean rooms and bathrooms. Roof top restaurant had a good appeal. good breakfast. and dinner, everything freshly made. small outdoor area in front of the hotel so ta car can be parked for loading unloading the luggage.; very helpful staff.

    the road leading to the hotel is narrow. The reception lobby was a bit dark during the day time, could have been brighter.

    Property response:

    Dear Umesh, Thank you for your kind words and detailed feedback. We’re delighted you enjoyed the cozy stay, clean rooms, rooftop restaurant, and the warm service from our team. We appreciate your suggestions regarding the lobby brightness and road access, and will surely work on them. Looking forward to welcoming you again soon! Thanks and Regards Kathmandu Business Hotel Team

    Dear Umesh, Thank you for your kind words and detailed feedback. We’re delighted you enjoyed the cozy stay, clean rooms, rooftop restaurant, and the warm service from our team. We appreciate your suggestions regarding the lobby brightness a… Show more

    Kathmandu Business Hotel
    23 August 2025
  • Gope

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    The room is super comfy. The staff are great too. I could really relax here

    Nothing too much to complain about

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  • Sahas

    Reviewed: 3 March 2025 · Stayed in February 2025

    Verified review
  • Tadao

    Reviewed: 20 February 2025 · Stayed in February 2025

    Verified review

    Clean and nicely maintained. Hotel Staff are friendly and very helpful.

    They didn’t have hot water but it’s still warm. It’s ok for summer.

  • Renee

    Reviewed: 15 February 2025 · Stayed in February 2025

    Verified review

    I got sick (not at the hotel) after I checked out but I had left my luggage at the hotel, so I went back and the staff was very perceptive of my quandary and helped a lot. The staff at the restaurant gave me bananas even though it was not ripe yet, because I had needed the bananas badly (to restore my potassium etc as advised by the doctor), without me having to leave the restaurant. Also Sonee at the reception helped me every step of the way to be well enough to resume travel by giving me headache medicine that I needed, she also gave me water and provided me with a place I can rest and charge my phone while waiting for my airport taxi ride that she had also kindly arranged for me at no extra charge and all these even though I was already checked out. I am so grateful to the kind staff at the hotel's reception and restaurant!

    Booking.com said I will be given a 15% discount on food and beverages but I was only given 10% discount at the hotel's restaurant :( but the restaurant staff extended this 10% discount even after I had checked out (on the same day) so not so unhappy about it. Also, when taking a shower and hair falls on the floor, it was difficult to "catch" the hair such that it does not clog the drain, this was due to how the shower drain was designed. As such, this results in having a pool of dirty water on the feet while continuing to shower, which was very uncomfortable. I hope the shower drain design could be improved so that hair can be simply removed while taking a shower (a simple drain design such that you can drag the hair off the drain by swiping the hair away with your slipper etc). Also I could hear scratching noises on the wall (maybe from the next room - resulting in me not being able to continue to sleep in the morning.)

    Property response:

    Dear Renee, Thank you for taking the time to share your detailed feedback. We are truly touched by your kind words about our team, especially Sonee and our restaurant staff. It is heartwarming to know that they could provide you with care, comfort, and assistance during a difficult time, even after you had checked out. Your appreciation means so much to us, and we will be sure to share your compliments with the entire team. We sincerely apologize for the inconvenience caused by the shower drain design and the noise disturbance you experienced. Your suggestions are very valuable, and we will definitely review these areas for improvement to enhance the comfort of our guests. We are also sorry for any confusion regarding the discount and will ensure better communication in the future. We are so glad that, despite these issues, you felt supported and cared for during your stay. It was our pleasure to assist you, and we would be honored to welcome you back for a much more comfortable and seamless experience in the future. Wishing you safe and healthy travels ahead! Warm regards, Kathmandu Business Hotel Team

    Dear Renee, Thank you for taking the time to share your detailed feedback. We are truly touched by your kind words about our team, especially Sonee and our restaurant staff. It is heartwarming to know that they could provide you with care,… Show more

    Kathmandu Business Hotel
    31 August 2025
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  • James

    Reviewed: 2 February 2025 · Stayed in January 2025

    Verified review

    Staff behaviour was good. Kriti at reception was very helpful.

    Room was small.

  • Meyers

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review
  • Rani

    Reviewed: 20 December 2024 · Stayed in November 2024

    Verified review

    Location is excellent

    The breakfast is absolutely dreadful. The staff were nice, but for a “business” hotel I would have expected a little more efficiency. I am female and was mid-transaction at reception. A male came up complaining about wifi and they immediately stopped dealing with me and tended to him. It was very rude. And the strangest part was they would only give us one key card for the room when we were two people!

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  • Jamie

    Reviewed: 16 December 2024 · Stayed in December 2024

    Verified review

    Absolutely divine hotel amongst the dust and chaos of Kathmandu. We have stayed here twice and wouldn't consider anywhere else. Always clean, professional, safe, comfortable, and filling (breakfast buffet). We stayed here as a family and really appreciated Sachin's warm character at breakfast. He is the epitome of customer service and charm. They will store luggage for you while you trek, too! Heater in the room works a charm, beds are fluffy and clean, elevator if you're on a higher floor, beautiful rooftop terrace for meals, very clean rooms, and very hot water. Perfect!

  • Jamie

    Reviewed: 13 December 2024 · Stayed in November 2024

    Verified review

    Very friendly and professional service at reception. Clean room. Beautiful furnishings around the hotel. Daughter loved the fish ponds. Got a great genius discount deal on Booking.com for the room. We got a take away breakfast package that was perfect for our bus ride.

  • Ankur

    Reviewed: 8 December 2024 · Stayed in December 2024

    Verified review
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  • Viktoriia

    Reviewed: 4 December 2024 · Stayed in November 2024

    Verified review

    Everything was great! Kindly personal, very clean and comfortable hotel, tasty dishes. Rooms cleaning and changing a towels everyday. My respect to the hotel manager. He was keep in touch all time and gave the best accommodation for my group. I really recommend this place! :)

  • Monica

    Reviewed: 27 November 2024 · Stayed in November 2024

    Verified review

    The location and the size of the room

    Breakfast was too simple and the common areas were a bit rundown so that nobody used them

  • Guiyum

    Reviewed: 13 November 2024 · Stayed in October 2024

    Verified review
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  • Jijo

    Reviewed: 12 November 2024 · Stayed in November 2024

    Verified review

    Nothing

    This is temporary construction addition to hotel . Build by gypsum partition. No security and no privacy. We can hear if some walking in road. Or any once in reception we can hear their conversation. Looking like labour accommodation for their staff.

  • Bradley

    Reviewed: 6 November 2024 · Stayed in November 2024

    Verified review

    The location is good but there was no hot water.Breakfast was ok , standard.

    no hot water.

  • Kiran

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review
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