Breakfast and dinner options can improve a lot by upgrading the prices higher for buffet options. Most customers seem to go for buffet options.

Great view of Kathmandu valley , hence naturally quite away from the center but it's worth the hassle. The hotel is surrounded by great hills, you get fresh air outside. Great pool swimming as it was very well maintained ! Staffs were great, I don't remember names exactly, except for Shristi Bhattarai, and Salma and Ajay, who were great at reception and spent considerable time to address my queries and were also very professional. I learned that family members below 13 can enjoy free meal which kind of increases the expenses pressure on hotel's side I can imagine that, but it should also not deteriorate the quality of food options.

Stayed in August 2025

Breakfast was good with different variety of foods. Location was also good. It was very scenic.

Stayed in July 2025

Approaching road is narrow. Also little bit far from the city

The cleanness and the view from the room

Stayed in August 2025

Service was great 👍🏽

Stayed in July 2025

The hotel can’t prevent this, but: other guests. A loud tv banging after 22h can happen. Or kids running up and down the non-isolated, echoing hallway. Guests that long to talk loud on the hallway. It can happen. But we also experienced a day were we were practically the only ones in the hotel.

The staff of this hotel is professional and truly knows what hospitality means. If you book the hotel, expect staff that is well trained and providing service at a high level. We felt heard and well treated by the professionals in all segments. The hotel is located in a calm area. It is close to the National Park (there is an entrance and guide fee), the wonderful Budhanilkantha (which you should visit) and the stupa (a climb of around 45 minutes). The hotel is great in all its facets, however it does not represent the true Nepal experience. It is however a comfortable get-away in Nepal.

Stayed in January 2025

It's a standard Holiday Inn experience, but nestled in the northernmost corner of the valley. Rooms are clean and comfortable and all the usual facilities you expect from an international hotel brand are available. Perfect for a quick getaway from the everyday hustle of the city without needing to exit the valley or leave the city.

Stayed in November 2024

I suggest to have non-lactose milk for such hotel level. They did not have any alternative milk for lactose intolerant guests.

Big and nice hotel, just 10 minutes from the national park - great location if you would like to make Al some tracking or hiking. The staff is nice and professional.

Stayed in January 2025

2 suggestions 1. Redsign bathroom keep. After sower water all over the place 2. Add local food to the menu and increase the menu list. Because it's quiet outside of the city if the stay is longer, we need more variety of food every day.

Location, Hotel Staff from the Main entrance to the manager

Stayed in January 2025

Its a beautiful property away from the down town, so quite hard to get reasonable transportation, they must have a transportation in-house paid facility to have an smooth travel friendly resort. One think to mention during our stay mr. crystal(duty manager! I probably pronounced it wrong) , Ruji, salma,sudip, chef NEVIKA puspa they literally made a positive impact. Spa therapist are amazing too. In breakfast buffet paneer stuffed chilla and egg white and broccoli was loved by wife even though it wasn't included during our 2night stay however surprise for honeymoon couple on request was impactful! Must appreciated everyone! 🥰

Stayed in November 2024

NA

View & cleanness

Stayed in October 2024

For a 5-star and IHG-branded hotel, this place really needs renovation. It doesn't look or feel like a 5-star hotel. The staff were generally polite, but our first experience at the restaurant was very disappointing. The food wasn’t good, and we were even served raw chicken dumplings, which we only noticed after eating. This kind of mistake is serious and shows the hotel needs to improve, especially since it's an IHG property. the restaurant staff member was so sweet that we couldn’t even be upset. Even with these issues, I would still give a better rating because of some amazing staff. There was one chef (I didn’t catch his name) who really impressed me. I asked for cheese, and even though they said there was no cheese station, he later brought me some anyway. That kind of thoughtful service really means a lot. The rest of the restaurant team were also kind and helpful. They also gave us a free room upgrade and a late check-out, which we really appreciated. Overall, the hotel has potential, but it needs some upgrades and better-quality control to meet true 5-star and IHG standards.

Stayed in July 2025

The Booking.com listing was inaccurate—the room and its amenities did not match the description.

Hotel has upgraded the room as described in booking.com. It was simply the booking.com mistake.

Stayed in June 2025

You just have one reception for 3 buildings and they explaning me just the people that request premium room can stay in the building where is reception and restaurant, totally bad. If I dont ask about cleaning changing rooms they dont. I was far of everything and spa close at 8pm...very bad if you come of tours late night. Recommendation for breakfast continental breakfast not only indians visit. The place is nice and new but it doesnt mean because is new doesnt need maitenence, you have a fridge compltely empty in the rooms and I felt I was apart of services. Need to improve and hv reception in all the lobbys, no one show me or explain to me the timing of breakfast or for spa...better customer service. People at restauranbt do a great job.

The people that work there is very nice, kind and gentle, is a nature area and thats amazing.

Stayed in June 2025

Pool was not working Location is far from the city center To go to spa we have to walk outside the building

Food and service in restaurant

Stayed in May 2025

The only downside is that it's little away ( 30 minutes drive) from the downtown. But that's a small price to pay for a quiet vacation with a some swimming and great food.

A heaven to live in, a little away from the crowded city. Fresh air, serenity, hills and spectacular view of entire Kathmandy valley. Leisure at its peak

Stayed in June 2025

Rooms are joined with internal doors. When kid was crying we heard it in the evening

The kindnest personel ever met

Stayed in May 2025

Nothing.

Everything. Excellent rooms and food.

Stayed in February 2025

Nothing

It’s really good

Stayed in May 2025

Food was very dissapointing

Rooms were clean

Stayed in April 2025

None

Very nice location . Food was good . Staff were very helpful.

Stayed in November 2024

We encountered so many issues during our stay. Staff were very pleasant and did their best to help but managers were nowhere to be found. The TV in our room wasn’t working properly, the sofa bed was broken, the bathtub was dirty, the room service food was delivered lukewarm, the crispy chicken burger was not crispy and was mushy with no flavour, there was only one robe in the room, calls to reception and room service were unanswered and we had to go to the front desk to find someone. The staff we met were courteous and very friendly and really wanted us to have a good stay - but they were powerless to do anything and when we checked out a day earlier than planned we were told to wait an hour and a half until a manager was on site to discuss a discount. Similarly when attempting to fix the TV, we were told that the IT manager would be in the next morning. This is a newly opened hotel charging very high prices in Nepal and surely management should be there to help troubleshoot any teething problems.

Beautiful location

Stayed in November 2024

Nothing

Big size room - Super views of the valley - good food - Breakfast outstanding . Could not be better than it . Staff all very good

Stayed in September 2024

an excellent property in the lap of nature, Must stay. Very clean, Staffs are so good, polite, helpful and attentive. Very near to Budhikantha temple,

Stayed in August 2024

very late check in. I reached there at 2pm, but i got my room available at 6 pm. my room electricity went off, and i had to wait 1 hour to get it fixed. and there was no any other rooms available to shift me into. when i asked for any complementary gesture for my disappointing stay, no response was given. sorry, i expected better

Stayed in July 2025