Reviews of Hotel Goodwill Patan Durbar Square, Kathmandu 4 stars
Kanibahal, Lalitpur, Patan, 40000 Kathmandu, Nepal

Loading
Guests also reviewed these properties:
Porto, Portugal
Sineu, Spain
Bucerías, Mexico
Lisbon, Portugal
Bansko, Bulgaria
Narberth, United Kingdom
Kuttampuzha, India
Sopron, Hungary
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewVery bad experience
Very bad experience
Reviewed: 3 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewComfortable stay at the hotel. It is also close to Kathmandu airport, and I enjoyed the scenic drive to the hotel from the airport. The owner and the staff of the hotel are great and take good care of us. I like the hotel's environment and architecture. I love this hotel as it is near Patan Durbar Square, and I enjoy the walk to the museum in Durbar Square. We enjoyed our visit to the zoo and had a great evening at Jhamsikhel, where we enjoyed dinner. I will definitely visit again at Hotel Goodwill.
Dear Ms. Anjali, Greetings from Hotel Goodwill! Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a comfortable stay and enjoyed our convenient location near Kathmandu Airport and Patan Durbar Square. It’s great to know that you appreciated the hotel's environment and architecture, as well as the warm hospitality of our team. We’re glad you had a memorable visit to the zoo and a delightful evening at Jhamsikhel. We look forward to welcoming you back for another enjoyable stay in the future! Best Regards, Hotel Goodwill
Dear Ms. Anjali, Greetings from Hotel Goodwill! Thank you for your wonderful review and for choosing to stay with us. We are delighted to hear that you had a comfortable stay and enjoyed our convenient location near Kathmandu Airport and … Show more
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewLocation of the hotel is near Patan Durbar Square and shopping belt of Jawalakhel. Room service was good and breakfast was served fresh. Stay was enjoyable and service was attentive to us. Hotel also had a parking space. Airport is near from the Gwarko.
Food selection in the menu could be better.
Dear Mr. Bikash, Greetings from Hotel Goodwill! Thank you for sharing your experience. We are delighted to hear that you had an amazing stay and appreciated our unique design, convenient location near Patan Durbar Square, and the shopping area of Jawalakhel. It’s wonderful to know that you enjoyed our room service, fresh breakfast, and attentive hospitality. We also appreciate your feedback regarding the food selection, and we will certainly take it into consideration to enhance our offerings. We hope to welcome you back for another enjoyable stay in the future! Best Regards, Hotel Goodwill
Dear Mr. Bikash, Greetings from Hotel Goodwill! Thank you for sharing your experience. We are delighted to hear that you had an amazing stay and appreciated our unique design, convenient location near Patan Durbar Square, and the shopping… Show more
Reviewed: 2 December 2024 · Stayed in November 2024
Verified reviewReviewed: 27 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 January 2024 · Stayed in January 2024
Verified reviewReviewed: 29 December 2023 · Stayed in December 2023
Verified reviewCost
Location
Dear Mr. Netra Prakash, Greetings from Hotel Goodwill! Thank you for taking the time to share your feedback. We appreciate your recognition of our team's efforts and your constructive comments. We acknowledge your concerns regarding our location and service. Please rest assured that we are continuously working to enhance our guest experience and will take your suggestions into consideration. We hope to have the opportunity to welcome you again in the future and provide you with an improved experience. Best Regards, Hotel Goodwill
Dear Mr. Netra Prakash, Greetings from Hotel Goodwill! Thank you for taking the time to share your feedback. We appreciate your recognition of our team's efforts and your constructive comments. We acknowledge your concerns regarding o… Show more
Reviewed: 29 November 2023 · Stayed in November 2023
Verified reviewReviewed: 29 October 2023 · Stayed in October 2023
Verified reviewReviewed: 22 June 2023 · Stayed in June 2023
Verified reviewVery bad room!! Now worth of money they charge.
I didnt like anything,
Hello there, We are very grateful for your review, although you did not mention about your experience. Your opinion matters a lot to us as we are continually striving to improve our service. We would be happier if you could contact us on info@hotelgoodwill.com to let us know what we could do to improve your experience. Have a great day.
Hello there, We are very grateful for your review, although you did not mention about your experience. Your opinion matters a lot to us as we are continually striving to improve our service. We would be happier if you could contact us on i… Show more
Reviewed: 15 March 2023 · Stayed in March 2023
Verified reviewReviewed: 5 February 2023 · Stayed in February 2023
Verified reviewReviewed: 20 January 2023 · Stayed in December 2022
Verified reviewReviewed: 20 December 2022 · Stayed in December 2022
Verified reviewReviewed: 16 October 2022 · Stayed in October 2022
Verified reviewThank you for your review and for choosing our hotel. We are extremely happy that you enjoyed your stay, and we look forward to having you as our guest again.