Reviews of Backyard Hotel 3 stars
Chibahal, Thamel, Thamel, 44600 Kathmandu, Nepal

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Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff are good !
I need hot bath . No hot water
Dear Angelito, Thank you for taking the time to share your feedback following your recent stay with us. We are truly delighted to know that you appreciated the service provided by our staff – your kind words mean a lot to our team and motivate us to continue delivering excellent hospitality. We sincerely apologize for the inconvenience you experienced regarding the availability of hot water. Please rest assured that we are currently reviewing the issue with our maintenance team to ensure this does not occur in the future. Your comfort is our top priority, and we regret any disruption this may have caused during your stay. We value your input, and we hope to have the opportunity to welcome you back and provide an improved experience on your next visit. Warm regards, Sagar Pandey Operations Manager Backyard Hotel
Dear Angelito, Thank you for taking the time to share your feedback following your recent stay with us. We are truly delighted to know that you appreciated the service provided by our staff – your kind words mean a lot to our team and m… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewConvenient to the area.
Tv doesn’t work. Floor a little dusty.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewI had a fantastic experience at Backyard Hotel! The service was top-notch from start to finish—every staff member was welcoming, attentive, and went out of their way to make sure everything was perfect. The rooms were extremely comfortable, especially the beds—super cozy and great for a restful night’s sleep after a long day of exploring. The food was also excellent—delicious, fresh, and full of flavor. Whether it was breakfast or dinner, every meal was satisfying and enjoyable. A special thank you to Sagar Pandey for his exceptional hospitality and helpful nature. He truly made our stay even more enjoyable with his kindness and professionalism. Highly recommend Backyard Hotel for anyone visiting Kathmandu!
Dear Bajwa, Thank you so much for your wonderful review! It brings us great joy to know that you had a fantastic experience at Backyard Hotel. We're truly grateful for your kind words about our service, comfortable rooms, and delicious food. Our entire team works hard to provide the best experience possible, and it's always rewarding to hear such positive feedback. I am especially humbled by your personal appreciation—thank you for recognizing my efforts. It was truly a pleasure to host you, and I'm glad I could contribute to making your stay memorable. We sincerely look forward to welcoming you back to Backyard Hotel on your next visit to Kathmandu. Warm regards, Sagar Pandey Operation Manager Backyard Hotel
Dear Bajwa, Thank you so much for your wonderful review! It brings us great joy to know that you had a fantastic experience at Backyard Hotel. We're truly grateful for your kind words about our service, comfortable rooms, and delicious fo… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe rooms were neat and clean. Perfect stay❤️
Toilets and bathrooms were abit not as expected.
Dear UTSAV, Thank you for taking the time to share your feedback and for choosing to stay at Backyard Hotel. We are pleased to know that you found the rooms neat and clean and enjoyed your overall stay with us – your kind words truly mean a lot to our team! ❤️ We do, however, regret to hear that the toilets and bathrooms did not meet your expectations. Please accept our sincere apologies for any inconvenience caused. Your feedback has been shared with our Operations Manager, Mr. Sagar Pandey, who is personally looking into the matter to ensure improvements are made promptly. At Backyard Hotel, we are committed to continuously enhancing our guest experience, and your input helps us greatly in achieving that goal. We look forward to welcoming you back in the near future and providing an even better stay. Warm regards, Sagar Pandey Operations Manager Backyard Hotel
Dear UTSAV, Thank you for taking the time to share your feedback and for choosing to stay at Backyard Hotel. We are pleased to know that you found the rooms neat and clean and enjoyed your overall stay with us – your kind words truly mean … Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewWonderful Experience at Backyard Hotel – Highly Recommended! I had a fantastic stay at Backyard Hotel. From the moment I arrived, I was impressed by the great hospitality and warm welcoming nature of the staff. The rooms were spacious, clean, and very comfortable, making my stay extremely relaxing. The food was another highlight – delicious meals and a tasty breakfast that I looked forward to each morning. Everything was fresh and flavorful, adding to the overall excellent experience. A special thank you to Mr. Sagar Pandey for ensuring everything was perfect during my visit. I highly recommend Backyard Hotel to anyone visiting Thamel – it's a great choice for comfort, service, and value!
Dear Islam, Thank you so much for your wonderful review and kind words! We are truly delighted to hear that you had a fantastic stay with us and appreciated our hospitality, spacious rooms, and delicious food. It’s always our top priority to ensure every guest feels welcomed, comfortable, and well taken care of throughout their stay. Your special mention of our team and Mr. Sagar Pandey is greatly appreciated — we will be sure to share your compliments with him and the rest of our staff. It means a lot to know our efforts made your experience memorable. We sincerely thank you for recommending Backyard Hotel, and we look forward to welcoming you back again soon! Warm regards, Sagar Pandey Operations Manager Backyard Hotel
Dear Islam, Thank you so much for your wonderful review and kind words! We are truly delighted to hear that you had a fantastic stay with us and appreciated our hospitality, spacious rooms, and delicious food. It’s always our top priority… Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewPerfect location and a more than adequate breky.
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Dear Marguerite, Thank you so much for taking the time to share your feedback and for rating us 8 out of 10! We’re delighted to hear that you found our location perfect and enjoyed the breakfast. Your kind words truly mean a lot to our team, and we’re glad we could contribute to a comfortable stay during your time in Kathmandu. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know. We hope to welcome you back to Backyard Hotel soon! Best regards, Sagar Pandey Operation Manager Backyard Hotel
Dear Marguerite, Thank you so much for taking the time to share your feedback and for rating us 8 out of 10! We’re delighted to hear that you found our location perfect and enjoyed the breakfast. Your kind words truly mean a lot to our te… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewAll the things expect for bedsheets
Need more clean for bedsheets
Dear Alex, Thank you very much for your recent stay at Backyard Hotel and for sharing your detailed feedback, along with the excellent overall rating of 9.0! We’re truly pleased to see that you enjoyed our staff service, location, facilities, and value for money. Your kind words about our room service and on-site restaurant are also greatly appreciated. We do, however, sincerely apologize for the issue you mentioned regarding the cleanliness of the bedsheets. Cleanliness is a top priority for us, and your comment has been shared with our housekeeping team to ensure this is addressed immediately. Your feedback helps us improve, and we’re grateful you brought this to our attention. We hope to have the pleasure of welcoming you back in the near future and providing you with an even better experience. Warm regards, Sagar Pandey Operation Manager Backyard Hotel
Dear Alex, Thank you very much for your recent stay at Backyard Hotel and for sharing your detailed feedback, along with the excellent overall rating of 9.0! We’re truly pleased to see that you enjoyed our staff service, location, facilit… Show more
Reviewed: 14 June 2025 · Stayed in May 2025
Verified reviewlocation is good in middle of the market, breakfast is continental only, rooms are ok but TV don't work, nearby good places to eat and shop
No lift you have to climb stairs for higher stories
Dear Harshit, Thank you for taking the time to share your experience with us at Backyard Hotel. We’re glad to hear that you appreciated our central location—right in the heart of the market and close to great shopping and dining options. We’ve noted your feedback regarding the continental breakfast, the non-functional TV, and the absence of a lift. We understand how these aspects can affect your comfort, and we apologize for the inconvenience caused. Your comments are valuable to us, and we are actively working on improving these areas to enhance our guest experience. We truly appreciate your balanced review and hope to have the opportunity to welcome you again for a more seamless stay. Warm regards, Sagar Pandey Operation Manager Backyard Hotel
Dear Harshit, Thank you for taking the time to share your experience with us at Backyard Hotel. We’re glad to hear that you appreciated our central location—right in the heart of the market and close to great shopping and dining options. … Show more
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewValue for money as They provide AC room at cheaper price. Only the things is bathroom being little congested
Dear Anonymous, Thank you for taking the time to share your feedback and for rating us across multiple categories. We are glad to know that you found our location convenient and appreciated the comfort and value we provide, especially our air-conditioned rooms at a budget-friendly price. We also take note of your comment regarding the bathroom size. While space limitations can sometimes be a challenge, we continuously strive to improve the overall guest experience, and your input is valuable in that process. Should your travels bring you back to the area, we’d be happy to welcome you again and ensure an even better stay. Warm regards, Sagar Pandey Operation Manager Backyard Hotel
Dear Anonymous, Thank you for taking the time to share your feedback and for rating us across multiple categories. We are glad to know that you found our location convenient and appreciated the comfort and value we provide, especially our … Show more
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewlocation is perfect, the value for money is excellent and the staff is very helpful
nothing to complain
Thanks for your excellent review sir and hope to see you again.
Reviewed: 8 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewIt's a hotel that have seen better days but the nice and accommodating staff compensate greatly for this. Very helpful and makes you feel taken care of. They can help you with both tours and busses. Location is in the centre of Thamel. Close to the tourist bus stop going anywhere in Nepal.
Dear Thomas, Thank you for taking the time to share your experience with us. We're very pleased to hear that you found our staff welcoming, helpful, and accommodating—it truly means a lot to us, as we always strive to make our guests feel cared for. We acknowledge your comment about the property’s condition and appreciate your honesty. While the hotel may have aged, we are continually working on improvements to enhance our facilities and overall guest experience. It’s great to know you valued our central location in Thamel and found our assistance with tours and bus arrangements helpful. We’re glad you enjoyed the convenience of being near the tourist bus stop. We hope to welcome you again in the future and provide an even better stay. Warm regards, Sagar Pandey Operation Manager Backyard Hotel
Dear Thomas, Thank you for taking the time to share your experience with us. We're very pleased to hear that you found our staff welcoming, helpful, and accommodating—it truly means a lot to us, as we always strive to make our guests f… Show more