Reviews of Ramada by Wyndham Kathmandu Dhumbarahi 5 stars
Dhumbarahi road, 44600 Kathmandu, Nepal
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewStaff was very good, food is also good and cleanliness is great. Front desk staff is very supportive as well helping staff and security lady.
All was good
Dear Valued Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the food, appreciated the cleanliness, and found our staff — including the front desk team, helping staff, and our security lady — to be polite and supportive. It’s always our goal to make every guest feel welcome and well cared for, and your feedback truly encourages us to keep doing our best. We look forward to welcoming you back again soon!
Dear Valued Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the food, appreciated the cleanliness, and found our staff — including the front desk team, helping staff, and our security lady — to be pol… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewI will talk about a situation that happened to me and the matter was dealt with very professionally by the manager and I thank him Mr. Raju Regmi, he was very cooperative as my wife passed by the room that I had reserved and my reservation was two rooms, they asked what was bothering us and we explained to them and he did nothing but move us to a suite with two rooms and indeed we were moved and they made sure of our comfort in general the hotel is very friendly and I also thank Mr. Siroj Maharjan he knows how to speak Arabic and his style is very respectful and he was cooperative with us I thank them and I apologize for forgetting a person who received me at the beginning and made me enter he deserves thanks as well
Thank you so much for taking the time to share your experience with us. We are truly grateful for your kind words and delighted to hear that our team was able to assist you during your stay. We’re especially pleased to know that Mr. Raju Regmi and Mr. Siroj Maharjan made a positive impression with their professionalism and care. Your appreciation for their support, as well as your recognition of the staff member who welcomed you upon arrival, means a great deal to all of us. At Ramada, we strive to ensure every guest feels comfortable and valued, and it’s wonderful to know that we were able to meet your expectations. Your feedback encourages us to continue providing exceptional service. We look forward to welcoming you again in the future. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know.
Thank you so much for taking the time to share your experience with us. We are truly grateful for your kind words and delighted to hear that our team was able to assist you during your stay. We’re especially pleased to know that Mr. Raju R… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewTHE ROOM VIEW WAS PATHETIC. THE BATHROOM WAS SMALL. THE BREAKFAST WAS NOT TASTY.
Dear Valued Guest, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations, particularly regarding the room view, bathroom size, and breakfast quality. Your comments are very important to us, and we will be reviewing them with our team to identify areas for improvement. We strive to provide a comfortable and enjoyable stay for all our guests, and your input helps us move closer to that goal. We hope to have the opportunity to welcome you again and offer a much-improved experience.
Dear Valued Guest, Thank you for sharing your feedback. We’re truly sorry to hear that your experience did not meet expectations, particularly regarding the room view, bathroom size, and breakfast quality. Your comments are very important… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe welcome card by the GM is really appreciated. I have a wonderful stay. Always trust Wyndham. 😁
Dear Valued Guest, Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay and appreciated the welcome card from our General Manager. It's always our goal to make every guest feel truly welcomed and cared for. Your continued trust in Wyndham means the world to us, and we look forward to hosting you again soon for another exceptional experience.
Dear Valued Guest, Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay and appreciated the welcome card from our General Manager. It's always our goal to make every guest feel truly welcomed … Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 1 August 2025 · Stayed in May 2025
Verified reviewReviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewStaff politeness.
Food was not upto standard. Only Momos were good .q
Dear Valued Guest, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the politeness of our staff—it’s something we take great pride in. However, we’re truly sorry to learn that the rest of the food did not meet your expectations, aside from the momos. Your comments have been noted and shared with our kitchen team to help us improve. We hope to have the opportunity to welcome you again and provide a better dining experience in the future.
Dear Valued Guest, Thank you for taking the time to share your feedback. We're glad to hear that you appreciated the politeness of our staff—it’s something we take great pride in. However, we’re truly sorry to learn that the rest of th… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewBREAKFAST WAS POOR
NO QUALITY, NO VARIETY
Dear Valued Guest, Thank you for your feedback. We're truly sorry to hear that our breakfast did not meet your expectations in terms of quality and variety. We understand how important a good start to the day is, and we regret that we fell short in this area during your visit. Your comments have been shared with our culinary team, and we are reviewing our breakfast offerings to ensure improvements are made. We hope you'll consider giving us another chance to serve you better in the future.
Dear Valued Guest, Thank you for your feedback. We're truly sorry to hear that our breakfast did not meet your expectations in terms of quality and variety. We understand how important a good start to the day is, and we regret that we… Show more
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewPeople, big room, glass bottle off water,,every day, they bring as surprise chocolate, after first night upgrade the room, it was to loud, about machines working outside Breakfast was delicious
Everything,about food, drink, sauna was very expensive, hahaha in connection when you do it outside off hotel
Dear Valued Guest, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the spacious room, the thoughtful touches like the glass water bottles and daily surprise chocolates, and that our team was able to upgrade your room after the first night. It's also wonderful to know you found the breakfast delicious—we’ll be sure to pass your kind words along to our kitchen staff. We do apologize for the noise disturbance from outside machines and understand how that can affect your comfort. Your feedback regarding pricing for food, drinks, and sauna services is also noted—we appreciate the honest comparison and will take it into account as we review our offerings. We hope to welcome you back again soon and provide an even more enjoyable stay.
Dear Valued Guest, Thank you so much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed the spacious room, the thoughtful touches like the glass water bottles and daily surprise chocolates, and t… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in June 2025
Verified reviewNice property with lovely ambience and feel good factor attached with it along with cooperative staff
Noting much but just the small part of the entrance
Dear Valued Guest, Thank you so much for your lovely review! We’re truly delighted to hear that you had a memorable stay with us and that our property’s ambience and feel-good atmosphere made a positive impression on you. A special thank you for mentioning Mr. Surendra — we’re incredibly proud to have him on our team. We'll be sure to pass along your kind words; recognition like this means a lot to our staff and motivates us to continue providing warm and attentive service. We also appreciate your feedback regarding the entrance. It's helpful and will certainly be taken into consideration as we work towards enhancing every aspect of our guest experience. We look forward to welcoming you back for another wonderful stay!
Dear Valued Guest, Thank you so much for your lovely review! We’re truly delighted to hear that you had a memorable stay with us and that our property’s ambience and feel-good atmosphere made a positive impression on you. A special thank y… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewCleanness, stuff behavior, quick room service, swimming pool
Dear Valued Guest, Thank you for staying with us. We really appreciate your review.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThe room decor was beautiful! There were no drawers and no shelves in which to put your on hanging items! I was promised a bench or plastic chair for the shower, I’m mobility disabled. With the exception of myself, every guest in the hotel was Indian! Breakfast buffet was all Indian food except for egg station, toast and fried potatoes! Coffee Shop was closed for some type of construction so there were only specialty restaurants open in the hotel. One restaurant was Nepali & Indian food only and the other was Chinese & Italian food only but the Italian items were quite limited. There was a salon listed as a facility, but it wasn’t to be found either. The staff was extremely helpful and pleasant‼️
Dear Valued Guest, Thank you for sharing your detailed feedback with us. We’re pleased to hear you appreciated the beautiful room décor and the warmth and helpfulness of our staff—it truly means a lot to us. However, we sincerely regret the inconveniences you experienced. We understand how important accessibility features are, and we apologize for not being able to provide the promised shower bench or chair. Your comments have been shared with our team to ensure we better accommodate mobility needs going forward. We also take note of your remarks regarding room storage, dining variety, and the limited availability of certain hotel facilities. We apologize for the disruptions due to the coffee shop renovations and for any confusion around the salon. Your insights are incredibly valuable as we work on enhancing our offerings for all guests. Thank you once again for your honesty, and we hope to have the opportunity to provide you with a more comfortable and inclusive stay in the future.
Dear Valued Guest, Thank you for sharing your detailed feedback with us. We’re pleased to hear you appreciated the beautiful room décor and the warmth and helpfulness of our staff—it truly means a lot to us. However, we sincerely regret t… Show more
Reviewed: 5 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewRestaurant hospitality cleaning
None
Dear Valued Guest, Thank you staying with us. We really appreciate your review.
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewManagement was good.and caring. Staff was pleasing and caring.
Travel desk man was ok but I felt they were over charging.deals were neither value for money nor luxurious.
Dear Valued Guest, Thank you for your feedback. We're glad to know that you found our management and staff caring and pleasant — your kind words mean a lot to us. We also appreciate your honest comments regarding the travel desk. We're sorry to hear that you felt the pricing did not reflect good value. Please be assured that we take such feedback seriously and will review this with the concerned team to ensure better transparency and value for our guests moving forward.
Dear Valued Guest, Thank you for your feedback. We're glad to know that you found our management and staff caring and pleasant — your kind words mean a lot to us. We also appreciate your honest comments regarding the travel desk. We&#… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in April 2025
Verified review