Nothing

Location is really good handy for all attractions. Very clean everywhere. Friendly helpful staff.

Stayed in August 2025

Commercial car park opposite our window, so we needed to keep the window closed to negate the sound of car-park's roller-door every time a vehicle entered/departed.

Exceptional breakfast - the chef, Michael, is a gem. Staff were friendly. Handy location - caught Flybussen bus from airport to the Torgen stop then a short walk.

Stayed in August 2025

The hotel is perfectly situated. An extremely short walk to absolutely everything.

Stayed in August 2025

There was mould above the shower extractor fan. We reported it to Reception but nothing was done.

Room was excellent and the breakfast was extensive and plenty of choice. Handy for transport links but in a quiet area.

Stayed in August 2025

Clean and great location - can lose to everything yet away from the crowds

Stayed in August 2025

Noise from street

Location staff breakfast

Stayed in August 2025

Lot of noise from the elevator next to the (superior!) room. WIFI is sometimes working well but not reliable, streaming is difficult. Parking is in a public parking house for an extra fee and the parking lots are very small.

Central location, very close to Bryggen. Friendly staff. Comfy beds. Room is clean. Breakfast selection is good.

Stayed in August 2025

Room is too tiny. The price of that room should be much less.

TV was just above the bed. Some cleaning staff were doing great job, but some not. The breakfast was excellent.

Stayed in August 2025

Compact room. tight

Very Nice place. A very beautiful city.

Stayed in August 2025

Rooms slightly short of storage. Had to leave some things in cases. Tried to organise a breakfast to take with us when we were leaving for day trip before the restaurant opened; unfortunately, this wasn't possible

Excellent location, walking distance to all sights and train station. Good room size, comfy beds. Amazing breakfasts

Stayed in July 2025

A small thing - the desk and chair in the room was close to the door. So on entering the room with my suitcase was tricky and I kept bumping into the furniture. It's a bit of a tight space. That said I loved that I could swivel the TV and watch from either the bed or bathroom!

I really enjoyed my stay - breakfast options were excellent, staff friendly and helpful. I appreciated the water tap near reception so I could refill my water bottle throughout the day. The bathroom in my room was stunning and everything was very clean. I didn't realise until I got to Bergen how well the hotel was located to key sights in the city.

Stayed in June 2025

No air conditioning. The fan was helpful but not enough even with the windows a little open. For the price paid the rooms should have air conditioning.

The size of the room was great and the location was perfect.

Stayed in July 2025

Nothing

Perfect location, close to the fish market and other attractions. Friendly staff. The room was comfortable, equipped with an ironing board and mini bar. Bergen was experiencing a heat wave, which is unusual weather so hotel rooms aren't air conditioned. The hotel provided small fans for the rooms and that was good enough. Breakfast has a good variety of food.

Stayed in July 2025

Inadequate lifts (2) for hotel with coach parties - one was out of action for our stay. Car parking was in a local tourist ‘Parkhus’ not connected to hotel, with no rates for hotel guests. Hotel rates are expensive - based on location and not facilities offered.

Convenient location in Bergen, near to the tourist attractions. Comfortable room and good breakfast offering. Staff were friendly and willing to help.

Stayed in July 2025

Towels on the thin side.

The hotel staff went above and beyond to help our travel companions, who inadvertently left their passports in the Oslo Thon Rozenkrantz hotel safe. We traveled to Bergen by train and stayed in the Thon Rosenkrantz in Bergen as well. We discovered the issue fairly late at night, and had less than 24 hours to figure out how to get the passport from Oslo to Bergen, as we were due to leave Bergen and fly home to the US at 5 am the following day. A member of the Oslo staff actually went to the train station to see if the conductor could bring it with him on his overnight train journey. He couldn't. A Bergen staff member was able to contact a luggage courier service, past 11 pm, and arrange for them to pick up the passport and get it to us the next evening. Huge kudos to the staff at both hotels for helping our friends avoid a catastrophe. The breakfast was phenomenal and the location city center was perfect.

Stayed in July 2025

We enjoyed everything.

Delicious breakfast with so many options! My whole group agreed the bed was very comfortable and the rooms were a nice temperature. The location was ideal for three days in Bergen. Helpful staff.

Stayed in July 2025

Location and room

Stayed in July 2025

Room was a little small with little storage space for clothes.

Clean, friendly and welcoming staff, coffee in reception, location is ideal and the breakfast was plentiful, tasteful and comprehensive.

Stayed in June 2025

Breakfast was exceptional, and the rooms were very clean and comfortable. The only complaint that I had was the noise the elevator made from across the hall. Loved the blackout drapes given the fact that light from the parking garage across the street was right out our window. Location was excellent for sightseeing in Bergen

Stayed in June 2025

staff generally good but one sour woman at front desk (don't know name). did not like to find hair (not mine) in room. did not like there was no light supper in summer season.

excellent location. very good breakfast. able to store luggage for 2 nights on trip to Stavanger and back. very convenient light supper in lounge. good big shower in room.

Stayed in June 2025

Small room & ahower

Vibrant colors and vibe

Stayed in June 2025

I stayed in Thon hotels throughout my visit to Norway. They are the best in all respects, including the BREAKFAST!

Stayed in May 2025

It’s out of their control, but the parking lot across the street should be avoided.

Location was great. Beds and pillows comfortable. Clean room with enough space. Coffee and hot pot in room. Iron and ironing board in room as well. Best hair dryer in a hotel in Norway. Two comfortable chairs and a table as well as a desk and another chair. Staff courteous and helpful. Very good breakfast.

Stayed in June 2025

The people at front desk very helpful.

Stayed in June 2025