Reviews of Smarthotel Tromsø 3 stars
Vestregata 6, 9008 Tromsø, Norway

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was excellent.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation near the very heart of the town. Clean, practically arranged rooms. Nice staff. Wonderful buffet breakfast. Free tea or coffee throughout the day.
Nothing I can think of.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat staff!!!!
The sound insulation on the room walls is not the best, I was hearing my neighbour late in the evening and with early wake up it was unfortunate. Also, it would be great to be able to have a take away breakfast. My bus to Finland left at 7 and I didn't get anything to että before the long journey.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewPosition
Ridiculously smsll double room..
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewThe room was really tiny but for one night it was ok. Everything was clean. Coffe and tea was available all the time for everyone even if you didn't bought the breakfast. Very helpful lady at the reception.
I was getting weird messages that I have to do online checking if I will be arriving after 16:00. "Late arrival? If you are arriving after 16:00 we ask you to check-in online to guarantee your room.". My room was already paid during the reservation so this looked a bit like a scam. At the end I did not do online check-in and I had no issues with my room but this caused unnecessary stress.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewVery small rooms
Not very hygiënic
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewGood breakfast for a good price.
Reviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewThe location of the hotel is great.
Lack of facilities in the room, unfortunately. At least, a kettle for a coffee could be great. Also, the TV options could be better.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewStaff is easily accessible and friendly.