Reviews of Scandic Ishavshotel 4 stars

There was trouble when I checked out (my laundry service was overcharged by mistake. It was also my fault because I didn't check the price before paying). A quick refund was difficult as I already left the country. Even in that difficult situation, staff took care of this very carefully and patiently. In the end, a refund was successfully made. I really appreciate their patience and response.

Excellent, well-run hotel! Brand new facilities and friendly staff. Plenty of public parking nearby (paid). Super delicious buffet breakfast.

Fantastic breakfast and location. Great food options for those with any kind of dietary restrictions.

The room was unfortunately dusty and we did not get proper cleaning service as requested.

Fabulous breakfast.

Beds are extremely uncomfortable. Should have been replaced years ago.

Great breakfast and excellent view from the rooms, beautiful and comfortable room.

Terrible staff, absolutely rude and superficial, with poor guidance.

Great location, good selection for breakfast.

The pillows smelled horribly bad, i couldn’t even sleep because of that unpleasant odor. The room itself is also worn out and doesn’t feel clean at all. Would not stay again despite good location.

I had a king room with wharf view. It was a great location not far from the Main Street and right on the wharf area. It was quiet at night and the bed wasn’t too soft or hard. The dinner and breakfast buffets were amazing. Check in efficient and easy. You can control heating temp and also open the window.

Nothing

Location

No soul

Great location...breakfast was very good

Very good location. Delicious and varied breakfasts. Clean rooms. Friendly staff. Beautiful view of the Tromsø Bridge.

Friendly staff, top location, great breakfast buffet

nothing

Car parking is 1 minute walk. Breakfast is okay.

Super hot! Couldn't even stay inside the room during day time (from 12:00 to 17:00. They are aware that customers cannot stand the heat but they don't have plan to have a good ventilation. The staff from the frontdesk did mentiom that the city is hot only for 45 - 60 days and theu don't have plan to install any air-conditions. Very disappointing.

Breakfast was excellent, it closes a bit early though if you’re on holiday and don’t want to get out of bed too early to make it to breakfast. The selection of food was always really good and fresh. A barista makes you any coffee you want! Location is excellent, short distance to anything in town.

You can choose how much cleaning you would like in the room which is great, however we stayed for 4 nights and booked one cleaning in the middle as we figured we wouldn’t need anymore but the room was not cleaned what so ever that day. Someone had been in the room cause they had taken the keycard out of the keycard holder but nothing else was done in the room. Something bit me during the night in the bed and I don’t think it was mosquitoes as the window was closed all night. I don’t want to say it was bedbugs cause we didn’t find any signs of them in the bed or on the mattress but I would be very careful with keeping luggage away from the bed jic. We had a city view with a little bit of the fjord which was nice but it was also overlooking the carpark where there is city parking for motorcycles and touristbuses pulling up often in the morning idling outside for ages. There is also a pub with outside service until late. We didn’t have AC in the room and because it is summer the room got pretty warm but with the noice outside it was hard to get any sleep with the window open. I def recommend asking for a room that doesn’t face the front of the hotel if you’re staying during summer. Probably not a problem during winter as it will be too cold to keep the window open anyway and it kept noice out well when it was closed. Overall the stay was fine. Breakfast was a highlight and the staff was nice. The bites is def a concern and put a damper on the stay and the holiday. We didn’t ask to change rooms because we couldn’t be sure of the cause of the bites. My partner got none and I react badly to insect bites in general. I was also worried they would stick us in a room that was worse then the one we were in.

Convenience

Too utilitarian

The hotel is in an excellent location. Close to the city center, restaurants, and shops. Parking is available at the hotel, and payment is easy using EasyPark. Friendly and helpful hotel staff, and check-in is quick. Rooms are clean and well-equipped. Breakfast is excellent and varied. Restaurant on site. We highly recommend it.

Everything ok.

Position and view were great.

The room was not clean enough (especially the shower) and there was nothing to make our stay more comfortable. No bathrobe, no slippers, no coffee machine, just a kettle dirty with mold, nothing in the minibar (our room was not expensive enough apparently to have some drinks in the minibar). The hotel is a four stars. I don't think this is Scandic standard.

Breakfast very good. The hotel lobby is crowded and unpleasant, not welcoming. The rooms were very regular and ordinary. Adequate

Little atmosphere. Staff did their job and were professional but not especially friendly, warm or accommodating.

Perfect location of the hotel. Beautiful room with a stunning harbour view. One of the best hotel breakfast we've ever experienced - wide variety of breakfast options. Perfect parking lot next to the hotel.

Nothing. Very neccessary to book parking lot in advance - limited parking capacity. Be careful when you park on some of the public parking - always pay even when you park there just for check-in (5 minutes). The local police is very quick and you will be fined if you don't pay.

Excellent breakfast cafeteria. Convenient for all of Tromsø attractions.

Room good but very restricted on storage. Had to cope working out of suitcases on floor.