Reviews of Best Western Zaan Inn 3 stars

The location. Little kitchen available.

Paid car parking! Very expensive parking.

Good room size and location close to train station

The bed had a massive dip in the middle of it, I informed reception who didn’t help locate us a new room Due to being fully booked, we booked a suite and got an accessibility suite, the staff seem a bit unhappy to be working

Location is great, short walk to the station which is then only 2 stops to Centraal. Breakfast was decent, lots available even when I got there 30mins before closing there was still plenty options and it was still hot. Some staff very friendly, others were just ok. GREAT shower, room very clean. Overall a great choice to stay and explore Amsterdam, nice quiet neighbourhood with large supermarket very close by.

Beds not very comfortable, but I prefer a more firm bed so it may just be me. The whole check in process is automated and not very welcoming (you check yourself in and set up your own keycard with the machine) and there is no option to use different cards to pay which I didn't expect and staff weren't very helpful in trying to find a solution. After a long journey you just want a friendly face greeting, but it felt a very hands-off welcome as you do everything yourself.

The family room was really great for a young family. Two bedrooms, bathroom and microwave and kitchen area. Staff were friendly and there’s a great bike shed.

Would have made more sense for us to put the king bed in the first room and the twin beds in the second room…. But that just would have been our preference.

Very comfy rooms with air conditioning (much needed). Definitely the comfiest stay out of our whole trip. Walking distance to the shopping area, and very close to train station and grocery store. Staff was always available to help and answer questions.

The location is decent, but wrongly stated as 10 minutes by train to the center. The room was ok, however, basic amenities e.g. sleepers (clothed shoes, tooth brush, paste etc.) were not provided, neither the proper toiletries were there.

Basic amenities, such as sleepers (clothed shoes), toothbrush, paste, etc., were not provided, nor were the proper toiletries available, even upon demand. Secondly had an issue while checking the payment shown by their system was different than what I paid to booking.com. Took a while to explain to them, but they were insisting that booking.com has its own fee thats why you have to pay more. Upon showing them payment proofs, we were able to manage, but it took a whil,e and got late, plus all the hassle made it uncomfortable. Additionally, their cards were not working for rooms, so we had to use physical keys with a threat of a fine in case keys are lost.

Good location

Untidy rooms, dusty, clogging bathrooms and not good service. Average breakfast.

Quiet location in easy walking distance from city centre. Secure bike storage. Air conditioning was much appreciated in the hot weather. Good breakfast

Nothing

Big spacious room and good location 10 menit from station. Nice and quiet area.

Nothing

Very good

Nothing

Convenient location, less than 5 minutes to Zaandam station with very regular trains into Amsterdam centre, and next to a supermarket. Room met our needs, especially happy with the air con. Room was lovely and cool so I had a great night sleep. Shower was good.

There was an espresso machine however I’d have far preferred a simple kettle to make a hot drink. There were a couple of hairs in the shower tray; the rest of the room was clean.

I booked two rooms: one for three people and one for two people. The Triple Room is excellent, providing a round table that’s so gorgeous we can play games and eat together. Most hotels only offer three beds with similar room facilities, but Best Western provides such a great table. I had a wonderful experience and would recommend booking a three-bed room

2 rooms are so far away

5 min walk to station and shops

Mattress