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Reviews of Best Western Zaan Inn 3 stars

Grenehout 22, 1507 EB Zaandam, Netherlands

#7 of 13 hotels in Zaandam

Guests' Choice

Review score

Based on 516 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 2 September 2025

    8.0
    It was good
    • Leisure trip
    • Family with young children
    • Two Room Suite
    • Stayed 2 nights
    • Submitted via mobile

    Paid car parking! Very expensive parking.

    The location. Little kitchen available.

    Stayed in September 2025

  • Reviewed: 30 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with One King Bed
    • Stayed 1 night
    • Submitted via mobile

    The bed had a massive dip in the middle of it, I informed reception who didn’t help locate us a new room Due to being fully booked, we booked a suite and got an accessibility suite, the staff seem a bit unhappy to be working

    Good room size and location close to train station

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Good choice to explore Amsterdam outside of the city centre
    • Leisure trip
    • Solo traveller
    • Double Room with Two Single Beds
    • Stayed 4 nights
    • Submitted via mobile

    Beds not very comfortable, but I prefer a more firm bed so it may just be me. The whole check in process is automated and not very welcoming (you check yourself in and set up your own keycard with the machine) and there is no option to use different cards to pay which I didn't expect and staff weren't very helpful in trying to find a solution. After a long journey you just want a friendly face greeting, but it felt a very hands-off welcome as you do everything yourself.

    Location is great, short walk to the station which is then only 2 stops to Centraal. Breakfast was decent, lots available even when I got there 30mins before closing there was still plenty options and it was still hot. Some staff very friendly, others were just ok. GREAT shower, room very clean. Overall a great choice to stay and explore Amsterdam, nice quiet neighbourhood with large supermarket very close by.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Great option for families
    • Leisure trip
    • Family with young children
    • Two Room Suite
    • Stayed 2 nights
    • Submitted via mobile

    Would have made more sense for us to put the king bed in the first room and the twin beds in the second room…. But that just would have been our preference.

    The family room was really great for a young family. Two bedrooms, bathroom and microwave and kitchen area. Staff were friendly and there’s a great bike shed.

    Stayed in August 2025

  • Reviewed: 16 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Quiet location in easy walking distance from city centre. Secure bike storage. Air conditioning was much appreciated in the hot weather. Good breakfast

    Stayed in August 2025

  • Reviewed: 4 August 2025

    8.0
    Good value hotel with easy, regular connection to Amsterdam.
    • Leisure trip
    • Family with young children
    • Double Room with Two Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    There was an espresso machine however I’d have far preferred a simple kettle to make a hot drink. There were a couple of hairs in the shower tray; the rest of the room was clean.

    Convenient location, less than 5 minutes to Zaandam station with very regular trains into Amsterdam centre, and next to a supermarket. Room met our needs, especially happy with the air con. Room was lovely and cool so I had a great night sleep. Shower was good.

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Gorgeous
    • Leisure trip
    • Group
    • Two Room Suite
    • Stayed 2 nights
    • Submitted via mobile

    2 rooms are so far away

    I booked two rooms: one for three people and one for two people. The Triple Room is excellent, providing a round table that’s so gorgeous we can play games and eat together. Most hotels only offer three beds with similar room facilities, but Best Western provides such a great table. I had a wonderful experience and would recommend booking a three-bed room

    Stayed in July 2025

  • Reviewed: 31 July 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Two Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Mattress

    5 min walk to station and shops

    Stayed in July 2025

  • Reviewed: 22 July 2025

    7.0
    Comfortable hotel convenient to train station
    • Leisure trip
    • Family with young children
    • Suite with One King Bed
    • Stayed 3 nights
    • Submitted via mobile

    We booked 2 rooms and PAID EXTRA for kitchenettes and the information CLEARLY states that there would be REFRIGERATORS in the kitchenettes but they were only mini-bars. It’s not cold enough to store food (only drinks)……surely that was the whole point of us booking a kitchenette. When I enquired at reception they informed me I could store food in their restaurant fridge (which we did but it was a hassle). There also wasn’t enough crockery/no cutlery/tea towel/dish soap which was strange. The kitchenette was literally empty! We went down to reception and got some crockery & cutlery but the cleaners took them away so we had to constantly get more. I feel the kitchenette could be better equipped to justify paying the extra money we were charged.

    Comfortable hotel with spacious room. Bathroom was lovely and modern, but be mindful that the bathroom door is transparent. We booked a room with a kitchenette and the dining table was a great addition for the family eating breakfast/playing games together. Hotel is beside a supermarket and very close to the train station. Kara on reception was very helpful. They stored our luggage with no extra charge which was super!

    Stayed in July 2025

  • Reviewed: 17 July 2025

    8.0
    Good location for this area
    • Leisure trip
    • Family with young children
    • Two Room Suite
    • Stayed 2 nights
    • Submitted via mobile

    (~) Glass shower door fans in towards the shower, difficult to squeze in or out 🤬 Carpark, daily price is 15€, could be complimentary.

    (+) Good fomily suite, nice kitchenette, clean bathroom, comfortable beds, very close to the station, shopping and markets. Wallpaper on the room wall is so scenical with windmill. Tea and coffee well come.

    Stayed in July 2025

  • Reviewed: 9 July 2025

    9.0
    It was a comfortable and efficient stay.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Its location made it very easy to get to the city center.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    8.0
    Perfectly reasonable place to stay on the way to somewhere else.
    • Leisure trip
    • Group
    • Suite with One King Bed
    • Stayed 1 night

    We did not have breakfast there. We wanted to grab a pastry for our daughter in the morning but that wasn't an option outside buying the full breakfast. That would have been nice, but it's not a big deal. The bar could use a few more nice beer options. There are so many craft beers in NL! Standard beers are boring. ;)

    Room was a nice size, and we were comfortable.

    Stayed in June 2025

  • Reviewed: 6 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Coffee stopped after certain time

    Location and price

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    We will come back
    • Leisure trip
    • Family with young children
    • Two Room Suite
    • Stayed 2 nights
    • Submitted via mobile

    We discovered Zaandam, it is a really nice area! Staff was super nice , bed confortable!

    Stayed in April 2025

  • Reviewed: 13 June 2025

    9.0
    Great! Thank you
    • Leisure trip
    • Family with young children
    • Two Room Suite
    • Stayed 2 nights
    • Submitted via mobile

    Would have liked some curtesy milk, and detergent to keep kitchen tidy

    Beautiful area

    Stayed in June 2025

  • Reviewed: 5 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Two Single Beds
    • Stayed 4 nights
    • Submitted via mobile

    Nice hotel - friendly staff - fine breakfast - nice rooms 😊

    A relatively quiet area, near Zaandam Railway Station, where it’s only a short ride before you’re downtown Amsterdam.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two Room Suite
    • Stayed 3 nights
    • Submitted via mobile

    All good. No real issues.

    Great family room with plenty of space. Great shower. Close to train station . Good facilities.

    Stayed in June 2025

  • Reviewed: 1 June 2025

    8.0
    Confortable and convenient.
    • Leisure trip
    • Family with young children
    • Double Room with Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    Some smells of cannabis on our level even though signs said no smoking allowed, I guess this says more about the type of tourists the area attracts than the staff or reputation of the hotel. The building itself looks bland compared to the funky modern green buildings surrounding it.

    Confortable, excellent location with an awesome view. Easy and quick to get to Zaanse Schans by train. There is a great atmospheric square with lots of restaurants within walking distance.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    9.0
    Review best western zaan hotel
    • Leisure trip
    • Family with young children
    • Triple Room with Three Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    Not much choice of food, so we had to eat across the road.

    That it is cheaper than being in the centre but a convenient location nevertheless.

    Stayed in April 2025

  • Reviewed: 17 May 2025

    8.0
    Great city stay
    • Leisure trip
    • Couple
    • Double Room with One King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Great location for getting into Amsterdam. Near lots of shops

    Stayed in May 2025

  • Reviewed: 4 May 2025

    8.0
    Functional
    • Leisure trip
    • Group
    • Double Room with Two Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    Rude staff on check in

    Close to station

    Stayed in May 2025

  • Reviewed: 4 May 2025

    8.0
    Good hotel best location nice staff worth staying
    • Leisure trip
    • Family with young children
    • Double Room with Two Single Beds
    • Stayed 2 nights
    • Submitted via mobile

    no drinking water inthe room problem about charging the garuntee before stay (charge not pending)

    location is the best close to train station and grocery store , nice hotel staff

    Stayed in May 2025

  • Reviewed: 19 April 2025

    8.0
    Facilities of the family room have to be improved
    • Leisure trip
    • Family with young children
    • Two Room Suite
    • Stayed 3 nights
    • Submitted via mobile

    Facilities in the room isn’t good. Water is leaking from the sink. The light in the bathroom always keep blinking 😹

    Friendly staff, big room

    Stayed in April 2025

  • Reviewed: 17 April 2025

    8.0
    Excellent
    • Leisure trip
    • Group
    • Double Room with Two Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    Very well placed for Amsterdam and surrounding area and easy to get to by train from the airport and then trains into Amsterdam

    Stayed in April 2025

Showing 1 – 25

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