I had a wonderful stay at this hotel. From the moment I arrived, the staff went above and beyond to make me feel welcome. The team is truly outstanding—always friendly, attentive, and ready to help with anything I needed, whether it was directions, recommendations, or small details to make my stay more comfortable. The room was spotless, spacious, and well-maintained, with thoughtful touches that made it feel inviting. Housekeeping did a fantastic job each day, and the facilities throughout the hotel were excellent. Breakfast was varied and delicious, and the service there was just as impressive—efficient, cheerful, and accommodating to every request. What stood out the most was the genuine warmth and professionalism of the staff -especially Dora the Greek receptionist made us feel like home. They made the experience feel personal and memorable, and it’s clear they take real pride in making guests happy. I would highly recommend this hotel to anyone visiting the area, and I will definitely be returning.

Stayed in September 2025

Lovely helpful check in staff, wonderful Concierge. Fantastic location, easy access to trams and trains. Comfortable room, great breakfast, cosy relaxing bar. Lovely pool, nice gym

Stayed in September 2025

Nothing

Great location near the train station, very friendly staff and a comfortable bed.

Stayed in September 2025

Quite a bit pricier than others. No nice view because it faces an inner courtyard. The mugs are too small for a regular hot drink mix, and so is the electric kettle - barely enough water for the 2 small mugs. Breakfast buffet includes a tray of halal turkey salami, but it's served immediately next to a ham dish, even touching it, so it's just no good. Pointed this out to a Muslim staff, who said she had also highlighted it many times to the kitchen team but still not resolved. Management should really take care of this. Halal is not just about the food itself, but also how it is prepared and served.

Excellent location right in front of Amsterdam Central station. Room is not very big, but enough for us, with a mini fridge. Big comfortable bed with AC sockets on the sides. Free ice cubes from a dispenser in the hallway. Good breakfast buffet which includes eggs made to order (omelette/fried). Special thanks to Fatima F and the manager Deddy (sorry, don't know the correct spelling) at breakfast, who were very very nice, and ensured we got specially-prepared halal food every day. The halal food was a really pleasant surprise. Lights, air cond and curtains use digital controllers.

Stayed in August 2025

Express checkout didn't function as supposed to do.

Staff, room, dining room, cleanliness

Stayed in September 2025

Nothing

Close to central station, port and city centre. Stay great, friendly and helpful.

Stayed in September 2025

Staff were excellent very friendly and helpful

Property perfect

Stayed in August 2025

When I arrived (hungry, after a delayed flight), I was told the hotel restaurant was closed. This was disappointing but the hotel found by a lovely local restaurant 5min away and made me a reservation.

Spacious, clean room right by Amsterdam Central with everything I needed for a one night stay for Business travel. Staff were very helpful. I cannot comment on the spa or the breakfast as I didn't partake in either. It looked like the restaurant had a nice well-attended bar.

Stayed in September 2025

The sliding mirrored bathroom door!

The staff were all lovely - the bar has a good vibe and breakfast was plentiful

Stayed in September 2025

Great brekfast, location 100%

Stayed in September 2025

Massive room with hardly any furniture, room could definitely be improved and made more comfortable.

Location was great. Big room.

Stayed in August 2025

The 2 lifts /sets of stairs to get up to the rooms were a bit confusing but otherwise can't fault it. A room fridge would have been appreciated, but only a minor point.

Welcoming staff, nothing was too much trouble. We loved the pool and that towels were provided. The breakfast was one of the best we've had. The beds were enormous and comfy. The kids loved having their own tv .

Stayed in August 2025

Can’t think of anything :)

Everything

Stayed in August 2025

Loud and busy lobby in the evening times. Kids playing piano in lobby downstairs

Very close to Centraal station. Great exercise facility. Gracious room with large bed. Very comfortable

Stayed in August 2025

Good location

Stayed in August 2025

Nothing we didn't like as we only used the accommodation and pool area

The location was fantastic. The ease of walking across from Centraal Station after catching the train from the airport was perfect. Friendly staff, Jasmine, was very helpful. Great views

Stayed in August 2025

Rooms were very clean and well appointed. Breakfast was very good and staff were excellent.

Stayed in August 2025

Nothing. I could not find any fault at all.

Everything! The Hotel was in the best location in the heart of Amsterdam. The view from our room was amazing, looking over the canals and historical train station, cathedrals etc. I was so happy I cried. The staff were accommodating, kind, personable, and no additional requests for assistance went unanswered. A huge thank you to an amazing team of dedicated staff who care about their guests.

Stayed in August 2025

I would have liked to know what to do with recycling of my plastic bottles and glass bottles in the room.

Location was central, view from the 5th floor of the train station was excellent. I was thankful for the a/c in the room, too, having a mini-bar to store my water bottles.

Stayed in August 2025

SERVICE IN DE BAR

Stayed in August 2025

Slow to respond to housekeeping requests.

The location was perfect!

Stayed in August 2025

Great location, clean and big room, great stuff

Stayed in July 2025

Perfect location

Stayed in August 2025

Some of the furniture in the rooms is a little worn - could use some refurbishment.

Location couldn’t be better, right across from the station , super central and easily accessible. We didn’t try the brasserie but the bar was lovely, the pool was great, and the canal front rooms had an amazing view

Stayed in August 2025