10 Westblaak, Centrum, 3012 KL Rotterdam, Netherlands
#9 of 79 hotels in Rotterdam
Guests' ChoiceBased on 808 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.4
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 September 2025
Alexandra
RomaniaGreat location, helpful and friendly staff, comfortable bed
Stayed in August 2025
Reviewed: 31 August 2025
Pornsak
United StatesI would call this hotel "the unusual hotel" because of the greening and conservation effort. The location is conveniently located within walking distance to the Metro station. Do not expect much of the regular amenities (coffee or tea) in the room.
Stayed in August 2025
Reviewed: 31 August 2025
Sylvia
United KingdomThe fridge was too cold and there was no milk provided with the tea and coffee. Everything else was incredible
Everything
Stayed in August 2025
Reviewed: 31 August 2025
Gregor
GermanyClean and big rooms, very friendly staff
Stayed in August 2025
Reviewed: 31 August 2025
Barbara
United Kingdoma kettle in the bed room would be nice.
Breakfast too many pastries and cakes cereals would be better. I liked that there were staff on reception 24 hours it made me feel safe, better than hotels that just use key safes. THe attention to re cycling ,re using , is very good and one othe reasons I stay
Stayed in August 2025
Reviewed: 29 August 2025
Tinéo
South AfricaThe floor in the shower is not slanted so after showering a lot of water makes its way to the rest of the bathroom. Drainage could be better.
The location is prime, the hotel itself has a ton of amenities including a restaurant downstairs, a library and we had our own bathroom. I like the concept of the green building - everything aimed at sustainability.
Stayed in August 2025
Reviewed: 28 August 2025
Ben
United KingdomNothing to add.
Cosy little room, exceptionally well furnished and with all modern features. The bed was very comfortable. The bar/common area downstairs seemed a great place to hang out/work/relax although we weren’t there long enough to use it much.
Stayed in August 2025
Reviewed: 24 August 2025
Tea
BelgiumSpammed me both via Whatsapp and SMS continuously before and during my stay at the hotel 🤷🏻♀️
The location is perfect! Rooms were clean and comfy and quiet. The check in and out were very easy and quick.
Stayed in August 2025
Reviewed: 23 August 2025
Samira
ThailandNothing really.
Everything was so perfect, especially how its design served the functions. Even though the room was quite small, it's well equipped with all you need, all arranged functionally.
Stayed in August 2025
Reviewed: 20 August 2025
Charles
United KingdomThe bed is approachable from one side only, the other side being against the window.
Fine for a night in Rotterdam, close to Maritime Museum and Erasmus Bridge.
Stayed in August 2025
Reviewed: 19 August 2025
Joanna
United KingdomI liked the room,it was very comfortable and clean Good breakfast Very nice and helpful staff at the reception
Stayed in July 2025
Reviewed: 17 August 2025
Sanna
FinlandThe breakfast.
Stayed in July 2025
Reviewed: 17 August 2025
Richard
United KingdomStreet facing rooms could be noisy
Convenient for centre of Rotterdam
Stayed in August 2025
Reviewed: 16 August 2025
Susan
FranceGreat vibe. Lovely staff. Excellent location.
Stayed in August 2025
Reviewed: 15 August 2025
M
GermanyI think the queen bed consisted of two single mattresses rather than a single one, which was a bit unfortunate if you're used to sleep in the middle of the bed - I had to move over to the side, otherwise it was quite uncomfortable. Also definitely missed one or two hangers for towels in the bathroom.
It was a spontaneous 2-night trip to Rotterdam and I booked this hotel mainly for its cool and aesthetically pleasing design, and the approach to sustainability. I stayed in "The Cosy" room, which, while on a smaller size side, was completely perfect for my needs and well organized, with plenty of shelves to put things and sockets to plug in your chargers. I liked the private bathroom separated from the sleeping area. The breakfast was entirely plant-based and very tasty. The AC was working flawlessly and the room temperature could be adjusted (stayed during hot summer weather with temperatures over 30 degrees).
Stayed in August 2025
Reviewed: 15 August 2025
Cagin
GermanyIt’s a 12-minute walk from Rotterdam Central train station and is located right in the city centre — literally in the heart of the city. You can reach everywhere else by tram, which is just a 5-minute walk away. The staff are young and friendly. I came for a short stay to watch a football match, but next time I’d like to stay here for longer.
Stayed in August 2025
Reviewed: 12 August 2025
Deborah
CanadaNothing
This property went to such an effort to use products recycled! The staff were all fabulous !
Stayed in August 2025
Reviewed: 9 August 2025
Vita
CroatiaEverything was great; location, staff, breakfast… perfect stay
Stayed in August 2025
Reviewed: 8 August 2025
Heather
BelgiumInterior design was super cool. Nice that they had a bar that was open late. Price was great and it was centrally located.
Stayed in May 2025
Reviewed: 8 August 2025
Yana
NetherlandsNothing
All
Stayed in July 2025
Reviewed: 8 August 2025
David
AustriaVery good location in the city centre and next to public transport hub Beurs. Very good value for money. Nice little and cosy room.
Stayed in August 2025
Reviewed: 7 August 2025
Φανη
GreeceIf I had to say one negative thing was that we couldn’t open the windows of the room for fresh air
The whole hotel from the room until all the shared rooms were very nice decorated, clean and aesthetic… the food and the coffee at the reception was really good. The staff was helpful and kind. The location was really good near a neighbourhood with many cafe’s restaurants and shops
Stayed in July 2025
Reviewed: 7 August 2025
Stefan
BulgariaThe air conditioning is very loud and cannot be turned off.
Stayed in August 2025
Reviewed: 5 August 2025
Danielle
United KingdomLovely hotel which has a big focus on sustainability, which is great to see in a city. The area downstairs is very welcoming and social with spaces to sit, play games, work or have a drink.
Stayed in August 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content