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  5. Reviews of The Lancaster Hotel Amsterdam

Reviews of The Lancaster Hotel Amsterdam 4 stars

Plantage Middenlaan 48, Amsterdam City Centre, 1018 DH Amsterdam, Netherlands

#315 of 474 hotels in Amsterdam

Guests' Choice

Review score

Based on 1548 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    7.1

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 6 September 2025

    9.0
    Excellent location - staff excellent
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 14 nights
    • Submitted via mobile

    Excellent location, very friendly and helpful staff.

    Stayed in September 2025

  • Reviewed: 4 September 2025

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No ac

    It has a lift

    Stayed in July 2025

  • Reviewed: 3 September 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room is compact with limited space for luggage.

    Self check-in and check-out made the whole process very easy. Comfortable bed and convenient location, just a 15-minute walk through a park and along the canal to the city center, with restaurants and cafés on the way. Alternatively tram stop right outside the hotel incase travelling further. Noise was minimal, even with the windows open.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    8.0
    Easy , clean , convenient , value for money and staff were helpful . Maria in the dining room was super friendly :)
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not much !

    Clean and compact with everything you need .

    Stayed in August 2025

  • Reviewed: 2 September 2025

    8.0
    Clean and nice hotel with staff who needs training!
    • Leisure trip
    • Family with young children
    • Superior King
    • Stayed 3 nights
    • Submitted via mobile

    Staff were not Knowledgeable about the hotel policy. We called before booking and they said we can stay with our Yonge kid in the same room, and hence we booked. Once we arrived, the clerk said confidently that it is impossible based on hotel policy. Imagine how much stress it adds up to an already stressful long flights. Once the manager was in, he confirmed it is okay.

    Cleanliness, breakfast and comfort

    Stayed in August 2025

  • Reviewed: 27 August 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The photos of our original room were very misleading. Our room was extremely small and we were unable to have both suitcases open at the same time. The bathroom was also very small, we had to turn our legs to the side to use the toilet as it front faces a wall that is within half a metre away from the toilet seat. Shower was also very small and quite old, with visible mold stains. No air conditioning in this room either and it was very warm. However, we requested an upgrade due to the size of our room and the staff were more than happy to provide this to us after 1 night, completely free of charge which we really appreciated. Thank you for being understanding, apart from the disappointment from the first room, we really enjoyed the second upgraded room, it was much bigger, cleaner and comfortable.

    Located in a very quiet part of Amsterdam, we enjoyed our stay here purely due to the proximity of the tram stop being right outside the property. Our buffet breakfast was also very nice each day.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King
    • Stayed 3 nights

    Great location, easy to reach main attractions. There is a nice restaurant in front of the hotel. The room is cozy with a very soft bed. The breakfast is excellent.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Great location to stay in Amsterdam, good VFM
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights

    bathroom was very small, and not very "enjoyable". but did cover our basic needs.

    Room was clean and comfortable but not luxurious. covered everything needed but nothing more. location was very good close to public transport and walking distance to the canal.

    Stayed in August 2025

  • Reviewed: 19 August 2025

    8.0
    Super friendly and helpful staff
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Walls are too thin - you can hear everything (neighbour being sick at 8am)

    Temperature of the room was excellent - especially for those chilly nights

    Stayed in August 2025

  • Reviewed: 11 August 2025

    7.0
    Convenient but needs small adjustments
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Air Con is a small fan The bathroom was small, I had to sit sideways to pee because the wall was so close to the toilet. There is not daily cleaning unless requested 48 hours in advance The mattress is not a proper mattress it’s like a mattress topper and falls off of the bed each night

    Close distance to town and tram, good price for this

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Relaxing stay in a vibrant city.
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 3 nights
    • Submitted via mobile

    Staff were extremely helpful. Breakfast was lovely.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room needed a wardrobe

    The hotel was absolutely lovley. Really friendly staff allways happy to help. I really enjoyed my stay at this hotel and will definitely be returning.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 4 nights
    • Submitted via mobile

    The room was not so clean and it was dark.

    Location and breakfast served

    Stayed in July 2025

  • Reviewed: 24 July 2025

    7.0
    We got litty and enjoyed it immensely
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    One of the rooms were too small

    Comfy beds bro and easy to check in and get around

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Location was great. On the tramline to the city centre. Quiet neighbourhood

    Stayed in July 2025

  • Reviewed: 19 July 2025

    7.0
    Built for budget
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds were too soft and rooms small for a twin room In room fan but very hot and stuff rooms

    Locstion was fantastic opposite the zoo and a minute walk to the tram station. Easy to access most areas by foot

    Stayed in July 2025

  • Reviewed: 19 July 2025

    8.0
    Very small room but 10mins away from town.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It is a very very small/tight room. Even getting in and out of the room is tricky because the door would open right to your bed. The bathroom is somehow spacious but the shower space is tiny.

    The staff were very helpful with our stay and allowed us to store our luggage. The hotel was half a block away from a tram spot which gets you into town less than 10mins.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    9.0
    Ok stay 20 minutes walk to the centre
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No aircondition. Very small bathroom.

    Location was good not in the middle of the city but in a rather peaceful area.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No bar or lounge to relax in..

    Location was great for tram. Was quiet. Small compact room but had all I needed.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    Great value hotel in fantastic location
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It would have been nice to have had somewhere outside of the room to relax in the evening with children to play cards etc although for adults there looked to be a good restaurant / bar on site.

    In a fantastic location out of the hustle and bustle of the centre. It was close to a tram stop although we easily walked to everything we wanted to see. The breakfast buffet was great.

    Stayed in May 2025

  • Reviewed: 12 July 2025

    7.0
    Fine stay
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A bit old, no AC, it was very hot

    Good location

    Stayed in June 2025

  • Reviewed: 11 July 2025

    9.0
    Friendly staff, great room, pity about the aircon
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    See above

    It was a great room, just surprised that it didn't have aircon, one assumes that this would be a basic service.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Great for a few nights to explore!
    • Leisure trip
    • Couple
    • Superior King
    • Stayed 3 nights
    • Submitted via mobile

    -

    Great location, very easy to get around. Staff were super friendly and helpful. Room was spacious.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Great location, comfortable rooms .
    • Leisure trip
    • Couple
    • Cosy Souterrain Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was good, a suggestion would be to maybe have some stronger lamps in the rooms that are in the basement , it was quite dark in there which is perfect for sleeping but a bit hard during the day to see around.

    Great location, walking distance to the centrum but there is a tram stop as well almost in front of the hotel. All the staff members we met were very welcoming and friendly . The breakfast was simple but nice ,the room was big and had a Nespresso machine, iron ,a water bottle and i little treat of chocolates from the hotel .

    Stayed in July 2025

Showing 1 – 25

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