Keizersgracht 384 , Amsterdam City Centre, 1016 GB Amsterdam, Netherlands
#10 of 474 hotels in Amsterdam
Guests' ChoiceBased on 205 hotel reviews
9.2Cleanliness
9.6
Comfort
9.7
Location
9.8
Facilities
9.4
Staff
9.7
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 2 June 2025
Shawn
United StatesThe selection was perfect.
Stayed in June 2025
Reviewed: 27 April 2025
Suzanne
United StatesLoved everything
Location was perfect for our 2 day stay, the staff so helpful, our room a space we loved! Our stay was Like being a guest in the most beautiful home ever with every detail so thoughtfully curated
Stayed in April 2025
Reviewed: 24 April 2025
Shum
NetherlandsAbsolutely beautiful boutique hotel, perfect location, Michelin star restaurant, very nice staff, bright and lovely ground floor gym with all the essential equipments. Room is spacious, two floors, bathroom with skyline and view of old Amsterdam.
Stayed in April 2025
Reviewed: 9 April 2025
Peter
United KingdomAll staff were exceptional- well trained friendly and super efficient Hotel well situated ( for walking everywhere)
Stayed in April 2025
Reviewed: 15 March 2025
David
United KingdomOur stay at The Dylan was truly exceptional. Every detail, from the beautifully designed rooms to the overall experience, has been thoughtfully curated and executed to perfection. What made our visit even more special was the outstanding service from the entire team. A huge thank you to Carol Domacasse in Reservations for making this trip so memorable, the Front of House team for their warm welcomes and thoughtful assistance, and the Concierge team for their impeccable service and kindness. And, of course, the hotel itself is simply stunning—photos don’t do it justice! We can’t wait to return.
Stayed in March 2025
Reviewed: 13 March 2025
Marc
GermanyPerfect stay - as always 😎
Stayed in March 2025
Reviewed: 3 March 2025
Jane
AustraliaThe lights were a little tricky to work out how to use
Everything
Stayed in February 2025
Reviewed: 23 February 2025
Camille
United KingdomThe hotel is a lovely boutique type The service is out standing and the staff are delightful. The bar area and brasserie were confortable and has a good atmosphere. the location is fabulous.
Stayed in February 2025
Reviewed: 11 February 2025
James
United StatesIncredible staff. I've never stayed anywhere where everyone was this helpful/knowledgeable. Loved the hotel bar and great cocktails. Rooms were big and bed super comfortable. Excellent location, within walking distance of everything but on a quiet street.
Stayed in February 2025
Reviewed: 9 February 2025
Ka
United KingdomNot very good soundproofing. Can hear the quietest whisper in the corridor.
Clean, good location. The duplex is decent size.
Stayed in February 2025
Reviewed: 30 January 2025
Peter
United Statesa little expensive.
beautiful place.
Stayed in December 2024
Reviewed: 30 January 2025
Alan
AustraliaNothing
Great hotel in a fantastic location, with an excellent restaurant
Stayed in January 2025
Reviewed: 26 January 2025
Alain
BelgiumEverything was perfect
Stayed in January 2025
Reviewed: 22 January 2025
Karen
United StatesThe property was well designed and yet cozy. The location was very convenient. Most especially the staff was very friendly and helpful. Learned our names and habits and were always willing to help. Would definitely stay again!
Stayed in January 2025
Reviewed: 10 January 2025
Freya
AustraliaThe hotel was beautifully designed, smart, elegant and welcoming. We loved the layout and the look of the room and bathroom. The location was great- an easy walk to major museums, shops and restaurants. Staff were excellent, friendly and helpful
Stayed in January 2025
Reviewed: 7 January 2025
Ruth
United KingdomNothing
Everything
Stayed in January 2025
Reviewed: 5 January 2025
Swapandeep
IndiaCentrally located ….great food and the staff is amazing and very helpful !
Stayed in January 2025
Reviewed: 18 December 2024
Marc
NetherlandsThere is always things to improve; it seems they understand this!
Beautiful room, no view as window was frosted but did not matter..All was amazing.
Stayed in November 2024
Reviewed: 11 November 2024
Caroline
United Kingdomdelicious breakfast, staff were all amazing and always looking after you
Stayed in November 2024
Reviewed: 26 October 2024
Paweł
PolandNothing
Wonderful breakfasts
Stayed in October 2024
Reviewed: 25 October 2024
Stephanie
United StatesHaving stayed at several luxury 5 star hotels, the room was nice but not the most luxe. The room was small and there was an open divider to the bathroom, which I've experienced in less expensive hotels. For the price, I expected a little more.
Location was excellent. It was walking distance to the nine streets. The concierge was extremely helpful as it was my first visit to Amsterdam. I enjoyed my stay immensely.
Stayed in October 2024
Reviewed: 18 October 2024
Patricia
AustraliaBreakfast not great. Buffet very expensive for what you were offered.
Great location and beautiful room
Stayed in August 2024
Reviewed: 7 October 2024
Rania
EgyptN/A A side note: I am not sure whether there was a communication issue through booking.com and the Dylan Amsterdam, as the room I booked with a canal view had construction scaffolding on the windows which I was not aware of. The builders were only there from 11 am to 5 pm and I was not in my room during these hours so it was not a problem it just meant that I did not get the best out of the canal view. Maybe in the future there could be better communication between booking.com and the Dylan Amsterdam to inform guests if issues like this beforehand.
I had an amazing time staying at The Dylan Amsterdam Hotel! From the moment I walked in, I could feel the warmth and attentiveness of the staff. Despite it being a large hotel, they somehow managed to know every guest by name, which made my experience feel so personal and welcoming. The hotel itself is luxurious and incredibly comfortable—everything from the rooms to the overall ambiance made for a relaxing stay. The quality of the food was outstanding as well, adding to the overall experience. A huge shoutout to the reception team, especially Kaylani who was incredibly helpful and went above and beyond to make sure I had everything I needed and another special thanks to Amber who very kindly walked with me with an Umbrella in hand through the pouring rain to my taxi outside the hotel. Both Their genuine friendliness made my stay extra special. Would definitely recommend this hotel to anyone looking for great service, comfort, and amazing food in Amsterdam.
Stayed in October 2024
Reviewed: 5 October 2024
Elizabeth
CanadaWe loved everything!
So cosy and immaculate. Immaculate. Upscale comfortable furniture and beds. Staff professional, friendly and helpful. The location was quiet but close to all the things we wanted , restaurants, shopping and museums. Could not have been a better choice.
Stayed in October 2024
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