Reviews of Hotel Vondel Garden - Digital Access 2 stars

Location, clean bathroom.

Broken curtain, worn off mattress, unpleasant smell in the room, hallway, no reception, only e-keys available, no possibility to leave luggage.

I liked the location, as it was close to cultural attractions and situated in a quiet area. The single room was quite small, but it was clean.

The online customer service and reception were the worst I have ever experienced in a hotel. On WhatsApp, they were more proactive than through emails, but their communication was still unprofessional. I had to repeatedly ask on WhatsApp for the digital key to access the hotel before my arrival, I only received the email with the digital key during the night of my stay!. Similarly, I had to request the invoice three times before receiving it a week later. Despite their claims of having sent these, they did not arrive on time. I do not recommend this hotel based on the service I received. Additionally, it was impossible to see the TV properly because the lamp was too large for the small room (see picture).

Coffee ☕ beds 🛏️ bath 🛁 Toilet 🚽 and ... So comfortable Phone door opening

Reception was online and no one was in there and it take long because we should chat with reception on WhatsApp

The location was amazing. Extremely close to public transport and canals / centre city.

Not great. Tiny room and poor sleeping arrangement - sheet was coming off the bed and the pillows were random with dirty linen.

Location

Could be cleaner.

Great location and very clean

The shower kept spraying out onto the bathroom floor

it does the job.

the digital key / no staff is difficult to understand at first, had to stay outside for a while as my room wasn't ready.. Lucky for me someone from the cleaning staff was there to help me. Also the main door is so loud when it closes you can hear it from the top floors and since there's a lot of traffic even at night you get awaken. No AC in the room.

Nice area and good place to stay

Nothing

Excellent location. The key less entry does work really well, although at first, in between flying and everything, I didn't realise what they were sending me. But yeah, excellent location and generally comfortable.

Mostly, really good.

Quiet location away from busy streets Easy check in and entry but make sure you have mobile data! Good shower One of the cheapest rooms i could find within easy cycling distance to the city centre, for a last minute booking

Having to walk up so many stairs to my room when I was drunk. A complimentary bottle of water would have been great

The location is fabulous. Other than that it was not worth the money. The standard bedroom for two was ridiculously small and uncomfortable. The same can be said for the bathroom. The only window in the room could not be lifted. It should not cost more that 50 euros per night.

Convenient

So many steps

Antique Mansion

Corridos and steps and antiques

Great location and amenities at great value! The online self-check in was super handy and great option to have!

There is no elevator (it is mentioned, but worth noting again in case it is a problem for someone)

I wanted a room, and found one. All was good.

All was fine.

Location

NO AIRCO

the location was great

not enough room for 4 people

There was no breakfast

The room wasn’t accessible with a baby stroller 4 flight sup “family room” it was extremely unsafe the windows for little children were easy to open and fall out. Again not family friendly. And it was super hot with a small fan no air conditioner. No cups or anything to eat with.