Opiniones del Ruby Emma Hotel Amsterdam 4 estrellas

Hey Gabriel, Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our clean, comfortable, and modern Ruby Emma. We take pride in creating a welcoming atmosphere for our guests, so it's fantastic to hear you appreciated the vibe. We're also glad you found our location convenient. Despite being a little outside the hustle and bustle, our hotel is an excellent base from which to explore Amsterdam. The close proximity to good public transport connections makes it easy to reach many sights, such as the Royal Palace or the Rijksmuseum. Thanks for letting us know that everything was good. We're delighted to hear that, and we can't wait to welcome you back on your next visit to Amsterdam. Your Ruby Emma Team

Hey Gabriel, Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our clean, comfortable, and modern Ruby Emma. We take pride in creating a welcoming atmosphere for our guests, so it's fantastic to hear … Mostrar más

Hey Sunshine, Thank you for sharing your experience with us. We're really sorry to hear that you felt hot at night because of an issue with the air conditioning. Our rooms are equipped with an energy-efficient and eco-friendly air conditioning system, which can usually be adjusted via the tablet in the room to ensure a comfortable atmosphere. If any issue arises, our hosts are always on hand to assist. We hope this didn't overshadow your overall experience too much, and we'd be delighted to welcome you back for a more comfortable stay in the future. Your Ruby Emma Team

Hey Sunshine, Thank you for sharing your experience with us. We're really sorry to hear that you felt hot at night because of an issue with the air conditioning. Our rooms are equipped with an energy-efficient and eco-friendly air condit… Mostrar más

Hey David, Thank you so much for sharing your thoughts on your stay with us. We're thrilled to know that you found our location convenient and enjoyed the quick metro rides into the heart of Amsterdam. It's certainly a great way to explore the city. We understand your comments about the self check-in. It's part of our Lean Luxury philosophy to simplify processes with technology, but we know it might be a new experience for some. We're glad our hosts were there to assist you though, as they always are. We hope to welcome you back to Ruby Emma soon. Your Ruby Emma Team

Hey David, Thank you so much for sharing your thoughts on your stay with us. We're thrilled to know that you found our location convenient and enjoyed the quick metro rides into the heart of Amsterdam. It's certainly a great way to explor… Mostrar más

Hey Adela, Thank you so much for your positive review - sounds like you had a great time in Amsterdam. We're pleased to hear that you enjoyed the comfort of our rooms and the convenient location of our hotel. Ruby Emma, despite its location a little outside the hustle and bustle, is an excellent base from which to explore the city. The hotel is nevertheless close to many sights, such as the Royal Palace or the Rijksmuseum, thanks to good public transport connections. However, we understand your point about room service. As we focus on our Lean Luxury philosophy, we've made the decision to streamline our services to provide you with the essentials for a quality stay. This allows us to keep our prices fair without compromising on comfort and cleanliness. We're looking forward to welcoming you back and hopefully exceeding your expectations on your next visit. Your Ruby Emma Team

Hey Adela, Thank you so much for your positive review - sounds like you had a great time in Amsterdam. We're pleased to hear that you enjoyed the comfort of our rooms and the convenient location of our hotel. Ruby Emma, despite its locati… Mostrar más

Hey Gustavo, Thank you for sharing your experience with us. It's great to see that you appreciated our modern design and found everything impeccable upon entering. We're sorry to hear that the self check-in process and our cleaning service didn't meet your expectations. Our Lean Luxury philosophy means we use technology to simplify the check-in process, but our team should always be there to assist if needed. We put a lot of effort into providing an environment that is both clean and comfortable for our guests. If your room wasn't cleaned to the standard you expected, we apologise. We're also sorry to hear that you found our staff unhelpful. Our hosts are usually known for their down-to-earth service, so it's disappointing to hear that we missed the mark on this occasion. We truly value your feedback and hope that we can welcome you back in the future to show you the true spirit of Ruby Emma. Your Ruby Emma Team

Hey Gustavo, Thank you for sharing your experience with us. It's great to see that you appreciated our modern design and found everything impeccable upon entering. We're sorry to hear that the self check-in process and our cleaning servic… Mostrar más

Hey Fernando, Thanks for sharing your thoughts with us. We're glad to hear that you appreciated our quiet neighbourhood. We also understand that our focus on technology might not be to everyone's liking. Our aim with using technology is to streamline the guest experience and provide a Lean Luxury feel. Nevertheless, our hosts are always there for you if you ever need help with anything. We look forward to welcoming you back to Ruby Emma in the future. Your Ruby Emma Team

Hey Fernando, Thanks for sharing your thoughts with us. We're glad to hear that you appreciated our quiet neighbourhood. We also understand that our focus on technology might not be to everyone's liking. Our aim with using technology is t… Mostrar más

Hey Gonzalo, We appreciate you taking the time to share your feedback with us. It's lovely to hear that you found your room at Ruby Emma comfortable and modern. This is exactly the kind of experience we aim to offer with our Lean Luxury philosophy. However, we're sorry to hear that you felt our reception was not as welcoming as it should have been. We pride ourselves on our down-to-earth service and friendly hosts, so it's disappointing that we didn't hit the mark during your visit. We hope you'll give us another chance to show you the warm welcome that we're known for. We look forward to welcoming you back to Ruby Emma in the future. Your Ruby Emma Team

Hey Gonzalo, We appreciate you taking the time to share your feedback with us. It's lovely to hear that you found your room at Ruby Emma comfortable and modern. This is exactly the kind of experience we aim to offer with our Lean Luxury ph… Mostrar más

Hey Yolanda, We really appreciate you taking the time to share your feedback. It's great to hear that you enjoyed the cleanliness and spaciousness of your room, and found our little extras like the hallway iron and complimentary tea and coffee to your liking. These small touches are part of our Lean Luxury philosophy. We're sorry to hear, however, that one of the beds wasn't quite up to standard. Comfort is key to a good night's sleep, and we're always striving to provide the best for our guests. Your feedback is valuable to us as we continue to refine the Ruby Emma experience. We hope to see you again soon and strive to give you an even more enjoyable and comfortable stay next time. Your Ruby Emma Team

Hey Yolanda, We really appreciate you taking the time to share your feedback. It's great to hear that you enjoyed the cleanliness and spaciousness of your room, and found our little extras like the hallway iron and complimentary tea and c… Mostrar más

Hey Eduardo, Thanks for sharing your experience. It's great to hear that you enjoyed the breakfast at Ruby Emma. Since breakfast is the most important (and, in our opinion, the most delicious) meal of the day, we make sure there's a mix of fresh, healthy options and a few little treats – from local suppliers wherever we can. However, it's disheartening to hear your comments about the team. We pride ourselves on offering down-to-earth service and making all guests feel welcome. We're truly sorry if we didn't meet your expectations this time. We hope for the opportunity to welcome you back for another stay and a chance to provide you with the warm and friendly service that is important to us. Your Ruby Emma Team

Hey Eduardo, Thanks for sharing your experience. It's great to hear that you enjoyed the breakfast at Ruby Emma. Since breakfast is the most important (and, in our opinion, the most delicious) meal of the day, we make sure there's a mix … Mostrar más

Hey Pep, Thank you for your kind words about our spacious, elegant, and comfortable rooms. We're delighted to hear that you had a comfortable stay at Ruby Emma. We understand that our location might seem a bit far from the hustle and bustle; however, our peaceful location offers an excellent retreat with great public transport links, making it a breeze to reach major attractions like the Royal Palace or the Rijksmuseum. We hope to have the pleasure of welcoming you back on your next trip to Amsterdam. Your Ruby Emma Team

Hey Pep, Thank you for your kind words about our spacious, elegant, and comfortable rooms. We're delighted to hear that you had a comfortable stay at Ruby Emma. We understand that our location might seem a bit far from the hustle and bus… Mostrar más

Hey Mar, Thank you for sharing your thoughts with us. We're delighted to hear that you liked the spacious room, comfortable bed, and our functional lighting system. However, we're truly sorry to hear about your experience with our team. Providing down-to-earth and helpful service is something we take seriously, and we regret to hear that this was not your experience. We hope your overall stay in Amsterdam was enjoyable and that you had the chance to explore the city from our central location. We value your feedback, and we hope to have the chance to welcome you back to Ruby Emma in the future. Your Ruby Emma Team

Hey Mar, Thank you for sharing your thoughts with us. We're delighted to hear that you liked the spacious room, comfortable bed, and our functional lighting system. However, we're truly sorry to hear about your experience with our team. … Mostrar más

Hey Maria Jose, Thanks for taking the time to share your experience with us. We're delighted that you enjoyed our convenient location so close to the metro station. However, we're sorry to hear that you had some difficulties with our bike rental service. Our team of hosts is usually available around the clock to assist with any issues that might arise. It sounds like there may have been some confusion regarding the rental fees, and we're sorry if this wasn't communicated clearly enough. While we pride ourselves on providing down-to-earth service, it seems we may have missed the mark during your visit. Please rest assured that we take your feedback seriously and will use it to review and improve our services. We hope for an opportunity to welcome you and your friends back to Ruby Emma for a better experience. Your Ruby Emma Team

Hey Maria Jose, Thanks for taking the time to share your experience with us. We're delighted that you enjoyed our convenient location so close to the metro station. However, we're sorry to hear that you had some difficulties with our bike… Mostrar más

Hey Ana, Thanks so much for taking the time to detail your stay at Ruby Emma. It's fantastic to hear that you appreciated our modern, interactive facilities and found our room features and amenities to your liking. We're also glad that our location, with convenient access to the metro and local supermarket, added positively to your experience. On the other hand, we regret to hear about the incident on your last day. We appreciate your understanding and want to assure you that this is not the impression we aim to leave our guests with. Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the future for a smoother departure experience. Your Ruby Emma Team

Hey Ana, Thanks so much for taking the time to detail your stay at Ruby Emma. It's fantastic to hear that you appreciated our modern, interactive facilities and found our room features and amenities to your liking. We're also glad that our… Mostrar más

Hey Katherine, Thank you so much for your review. We're so glad to hear that you liked our cosy rooms and found our facilities up to par. We aim to provide a high-quality, relaxed environment for all our guests, so this feedback is much appreciated. We understand your thoughts about the breakfast and we're sorry if it didn't meet your expectations. At Ruby Emma, we focus on quality over quantity in our selection, offering high-quality, locally sourced ingredients – from the healthy stuff like superfood muesli to tasty treats like our mini pastries. Nevertheless, we are always aiming to improve, so your feedback is valuable to us. We're also really sorry to hear about the misunderstanding with the check-out time. We take such matters seriously and it's definitely not reflective of our usual down-to-earth service. We will certainly remind our team to ensure that there's clear communication about extended check-outs in the future. We sincerely hope that we have the chance to welcome you back to Ruby Emma, and we'll strive to make your next stay even better. Your Ruby Emma Team

Hey Katherine, Thank you so much for your review. We're so glad to hear that you liked our cosy rooms and found our facilities up to par. We aim to provide a high-quality, relaxed environment for all our guests, so this feedback is much a… Mostrar más

Hey Sunshine, We're so glad to hear that you had a great weekend at Ruby Emma. It's always a pleasure to hear that our guests had a comfortable stay, enjoying our large, clean rooms and super-modern facilities. It seems like you also enjoyed our breakfast and found our location near the metro helpful for exploring Amsterdam. We believe our slightly off-centre location provides the perfect base to discover the city while offering a peaceful retreat after a day of sightseeing. We hope to have the chance to welcome you back for another great weekend in the future. Your Ruby Emma Team

Hey Sunshine, We're so glad to hear that you had a great weekend at Ruby Emma. It's always a pleasure to hear that our guests had a comfortable stay, enjoying our large, clean rooms and super-modern facilities. It seems like you also enjo… Mostrar más

Hey Douglas, We appreciate you taking the time to share your thoughts about your stay at Ruby Emma. It's great to hear that you like our cosy rooms as much as we do. After an eventful day in the city, they offer the ideal retreat to recharge your batteries. We take great pride in creating a relaxing and welcoming atmosphere for our guests, and it's wonderful to know that our efforts contributed to your pleasant stay. On the other hand, we're truly sorry to hear about your experience with one of our team members. As a team, we strive to make all of our guests feel welcome and comfortable, and we regret if this was not the case for you. Your feedback is important to us, and we hope that your travels bring you back to our way soon. Your Ruby Emma Team

Hey Douglas, We appreciate you taking the time to share your thoughts about your stay at Ruby Emma. It's great to hear that you like our cosy rooms as much as we do. After an eventful day in the city, they offer the ideal retreat to rech… Mostrar más

Hey Silvia, Thank you for your wonderful feedback. We're really thrilled that you had an exceptional stay at Ruby Emma. It sounds like you made the most of our central location, taking in the local sights and utilising the nearby Victoria Station. We're also happy to hear that our neighbourhood's peaceful and traditional ambience added to your experience. It's great to know that our well-equipped rooms and the handy features, such as the kettle for a late-night cuppa, added to your comfort. We believe it's the little details that make all the difference. We're looking forward to welcoming you back to Ruby Emma in the future for another delightful stay. Your Ruby Emma Team

Hey Silvia, Thank you for your wonderful feedback. We're really thrilled that you had an exceptional stay at Ruby Emma. It sounds like you made the most of our central location, taking in the local sights and utilising the nearby Victori… Mostrar más

Hey Juan, Thanks for taking the time to share your review. It sounds like your stay at Ruby Emma was satisfactory, but perhaps didn't fully meet your expectations. We always strive to ensure our guests have an exceptional experience, and we're sorry if we fell short in any way. We hope you'll consider staying with us again in the future, as we'd love the chance to provide you with the memorable and comfortable stay that so many of our guests enjoy. Your Ruby Emma Team

Hey Juan, Thanks for taking the time to share your review. It sounds like your stay at Ruby Emma was satisfactory, but perhaps didn't fully meet your expectations. We always strive to ensure our guests have an exceptional experience, and w… Mostrar más

Hey Mercedes, Thanks for taking the time to leave a review - we're pleased to hear that you enjoyed our facilities and found the communal areas to your liking. Regarding the amenities, as part of our Lean Luxury philosophy, we focus on providing the essentials while minimising waste. We don't provide complimentary slippers and toothbrushes, but you can purchase a pair from the vending machine in the Galley if needed. However, we're sorry to hear about the oversight with the room cleaning during your stay. We appreciate your understanding and we'll take your feedback on board. We aim to provide a seamless experience and it seems we missed the mark in this instance. We hope to have the chance to welcome you back and provide a better experience in the future. Your Ruby Emma Team

Hey Mercedes, Thanks for taking the time to leave a review - we're pleased to hear that you enjoyed our facilities and found the communal areas to your liking. Regarding the amenities, as part of our Lean Luxury philosophy, we focus on pr… Mostrar más