Reviews of Parkhotel Valkenburg 4 stars
Neerhem 68, 6301 CJ Valkenburg, Netherlands
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewthe breakfast was great, the pool clean and good size!
the mattress in our room was old and not comfortable to sleep on
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewBeautiful setting. Convenient location.
Parking could be clearer marked so more places would be available and parking done more appropriate
Hello Lou, It's great to hear you had a pleasant stay with us. And thanks for the feedback regarding parking; it's very helpful. We hope to see you again! Kind regards, Rik (reception)
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewRich history and helpful staff
Roof top restaurant and bar with jacuzzi/swimming pool
Hello Usha, It's great that you appreciate the historic charm of our historic building. And thank you for the compliment to our staff. We'd love to hear what we can do to improve your experience. Kind regards, Rik (reception)
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewBeautiful hotel and very kind staff Loved the wellness center
Hello, We're glad you enjoyed our wellness center. And thanks for the compliment to our staff. We're happy to help you again! Kind regards, Rik (reception)
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLocation
Ode to the Park Hotel (Floor 0) Oh Park Hotel, I came to rest, But peace was not your honoured guest. The hounds did bark, the doors did slam, Cars raced like they were in Le Mans. Before all this, a queue so long, One lone staff to shuffle us along. By the time my key was finally mine, I’d aged a year in that serpentine line. With air con absent, windows wide, The noise came pouring in outside. Sleep fled the room, my patience too, Floor 0, friends, is not for you. So traveller, hear my weary plea — If you seek rest, stay far from thee!
We appreciate you taking the time to share your experience, though we are of course sorry to hear that your visit did not meet your expectations. We truly regret that you were unable to find the rest and relaxation you were hoping for. Your comments regarding noise disturbances, the wait at reception, and the lack of air conditioning have been noted. We do wish we had heard from you during your stay, as we would have been happy to look for a suitable solution at the time – such as offering an alternative room, if available. You’re right in observing that reception was busier than usual. At the moment, we are indeed experiencing staff shortages, which can unfortunately impact waiting times. We’re doing our best to manage this, and we appreciate your patience and understanding. Kind regards, Noor/Reception
We appreciate you taking the time to share your experience, though we are of course sorry to hear that your visit did not meet your expectations. We truly regret that you were unable to find the rest and relaxation you were hoping for. You… Show more
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewStaff was very friendly. Breakfast was really good. Very close to the town centre.
Thank you for your kind words! Great to hear that you enjoyed our friendly staff, the breakfast, and the central location. We hope to welcome you again soon! Kind regards, Noor/Reception
Reviewed: 6 August 2025 · Stayed in June 2025
Verified reviewNice location Once I changed room the stay was much better - which I believe had been recently renovated.
I was given a room that was smelling like sewage smell was entering the room from the ensuite bathroom - the odour was not nice! I had to change rooms - my colleague had a similar experience and asked to change rooms and he was given the room I had vacated...... the Room was still smelling and nothing had been done...
Dear Colin, We’re glad to hear that your stay improved after switching rooms and that you were happy with the renovated room.We hope to welcome you again for a fully pleasant stay. Kind regards, Noor/Reception
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewFantastic location and lovely breakfast - good value for money
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewParking / Breakfast
Virtual reception /
Hello Phil, Checking in and out is also possible through the receptionist. The digital option is primarily intended for peak moments. We're glad you enjoyed our breakfast. We hope to see you again. Kind regards, Rik (reception)
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe location, The restaurant and terrace and the breakfast
The room was small and very run down
Hello John, We're glad you enjoyed the location, breakfast, terrace, and our restaurant. Too bad you weren't as impressed with the room. Perhaps a comfort deluxe room would be more appealing. We hope to see you again! Kind regards, Rik (reception)
Hello John, We're glad you enjoyed the location, breakfast, terrace, and our restaurant. Too bad you weren't as impressed with the room. Perhaps a comfort deluxe room would be more appealing. We hope to see you again! Kind regard… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe location
The room and the bathroom is too small
Hello Beshr, Thank you for the good rating. Our rooms vary quite a bit in size, sorry to hear yours was on the small side. We hope you still had a pleasant stay with us. Kind regards, Rik (reception)
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewpool was, is great so is the bubble bath. massage was excellent. breakfast could be better for the money.
rooms need a upgrade, the bathrooms too, there was a problem with water, only hot water, no cold water. . the sauna was not on when I wanted to go in it, such a shame.
Hello Astrid, We're glad you enjoyed our wellness facilities. Our breakfast consists of an extensive buffet and live cooking, using only fresh ingredients. The vast majority of our guests find this well worth the price. Most of our rooms have now been renovated. We're sorry there was a water problem, and we apologize that the sauna was closed; this rarely happens. We hope you still had a pleasant stay with us. Kind regards, Rik (reception)
Hello Astrid, We're glad you enjoyed our wellness facilities. Our breakfast consists of an extensive buffet and live cooking, using only fresh ingredients. The vast majority of our guests find this well worth the price. Most of our r… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in May 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewAttentive staff. *****
Smoke drifting into the breakfast area because the employee break area is just outside . The problem can be solved by always keeping the back door closed .
Hello Bruce, Thanks for the tip about the staff break room. We'll keep that in mind. We hope you enjoyed our hotel and see you again. Kind regards, Rik (reception) Kind regards, Rik (reception)
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewwe have been to this hotel on a few occasions over the years, we know the location and like the town, however each year the hotel gats frankly a bit shabbier, the main entrence is scruffy, and the rooms are just not up to a modern standard, the place is in desperate need of a revamp, which i hope comes sooner rather than later, a shame as we have enjoyed our previous stays here over the years
Hello Steph, It's great to hear you're a regular visitor. Thank you for your feedback, even though it's not entirely positive. We work hard every day to maintain our historic building. Our goal is to meet modern standards while preserving its historic charm. According to most guests, we're succeeding in this goal. We hope you'll give us another chance. In that case, you might be better off booking a Comfort Deluxe room. Kind regards, Rik (reception)
Hello Steph, It's great to hear you're a regular visitor. Thank you for your feedback, even though it's not entirely positive. We work hard every day to maintain our historic building. Our goal is to meet modern standards while… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewBoutique hotel, nice and cozy
There is a spa in the hotel, when I asked for a bathrobe and slippers they asked for rental money Also there was a large blood spot under the bathroom sink
Hello, Thank you for your review. We're glad you enjoyed our hotel. Sorry about the stain under the sink, our housekeeping apparently missed it. You're right about the bathrobe and slippers. These are available for a small fee. Kind regards, Rik (reception)
Hello, Thank you for your review. We're glad you enjoyed our hotel. Sorry about the stain under the sink, our housekeeping apparently missed it. You're right about the bathrobe and slippers. These are available for a small fee. K… Show more