Recensioni su Quentin Arrive Hotel 1 stelle

Dear Guest, thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered in your room. This is not the level of service we strive to provide at Quentin Arrive. We are taking immediate steps to address this with our housekeeping team to ensure such oversights do not happen again. We apologize for any discomfort caused by issues such as a lack of towels. We are currently updating our facilities to ensure a more comfortable stay for our guests. We appreciate your patience and hope to welcome you back to experience the improvements. Best wishes, Marharyta, Front Desk, Quentin Arrive Hotel

Dear Guest, thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered in your room. This is not the level of service we strive to provide at Quentin Arrive. We are taking immediate steps to address this … Mostra altro

Dear Stefano, Thank you for taking the time to share your feedback. While we're glad to hear you appreciated our location, we are truly sorry to learn that your experience with the room did not meet your expectations. Please do not hesitate to contact the front desk if you have any issues on your next visit. We look forward to welcoming you again, providing an improved experience! Kind regards, Tania H. Front Desk Receptionist Quentin Arrive Hotel

Dear Stefano, Thank you for taking the time to share your feedback. While we're glad to hear you appreciated our location, we are truly sorry to learn that your experience with the room did not meet your expectations. Please do not hes… Mostra altro

Dear Daniele, Thank you for your feedback. We apologize for any inconvenience caused by your room being located below ground level and that the size of your room did not meet your expectations. Our website and booking channels provide detailed information about the location of our rooms, including those on lower levels as well as clear information about room dimensions. We hope this information helps future guests make informed decisions. Our digital key encoder has unfortunately been down during your stay, it is now fixed. Thank you for your understanding, and we hope to have the opportunity to welcome you again. Kindest regards, Ibrahim, front office, Quentin Arrive

Dear Daniele, Thank you for your feedback. We apologize for any inconvenience caused by your room being located below ground level and that the size of your room did not meet your expectations. Our website and booking channels provide deta… Mostra altro

Dear Domiziano, Thank you for sharing your feedback. We are glad to hear that you enjoyed our location. However, we sincerely apologize for the issues you encountered with the bed and the comfort of your room. This is certainly not the standard we aim for, and we will address these concerns with our housekeeping and maintenance teams to ensure a more comfortable experience for future guests. We appreciate your comments and hope to have the opportunity to welcome you again. Best regards, The Quentin Arrive Hotel Team

Dear Domiziano, Thank you for sharing your feedback. We are glad to hear that you enjoyed our location. However, we sincerely apologize for the issues you encountered with the bed and the comfort of your room. This is certainly not the st… Mostra altro

Dear Ilaria, Thank you for your feedback. We're happy to hear that you enjoyed our central location during your stay in Amsterdam. However, we sincerely apologize for the cleanliness and bathroom issues you experienced. We take cleanliness very seriously, and we will address these concerns with our housekeeping team to ensure that future guests have a more comfortable and satisfactory experience. We truly appreciate your input and hope to have the opportunity to welcome you back for a better stay. Warm regards, Quentin Hotels Team

Dear Ilaria, Thank you for your feedback. We're happy to hear that you enjoyed our central location during your stay in Amsterdam. However, we sincerely apologize for the cleanliness and bathroom issues you experienced. We take cleanl… Mostra altro

Dear Stefano, Thank you for sharing your feedback! We're delighted to hear that you enjoyed our central location and the breakfast, we truly appreciate your positive comments. We also value your input regarding the room size and the sink, and we will certainly look into ways to improve the comfort and functionality of our rooms for future guests.We would love the opportunity to welcome you back and provide an even better experience next time. Thank you again for your review. Kind regards, Front desk- Nana Quentin Arrive Hotel Team.

Dear Stefano, Thank you for sharing your feedback! We're delighted to hear that you enjoyed our central location and the breakfast, we truly appreciate your positive comments. We also value your input regarding the room size and the si… Mostra altro

Dear Mario, Thank you for your review! We’re thrilled to hear that you enjoyed our central location and found our pricing affordable. It’s also great to know that our staff provided helpful service, especially with carrying your luggage. We understand that the steep stairs might have been a challenge. As noted in the booking description, our building unfortunately doesn’t have an elevator due to its historic nature, but we’re always happy to assist with luggage to make our guests’ stay more comfortable. We truly appreciate your feedback and hope to welcome you back on your next visit to Amsterdam! Warm regards, Quentin Arrive Hotel Team, Frontdesk Sepehr.

Dear Mario, Thank you for your review! We’re thrilled to hear that you enjoyed our central location and found our pricing affordable. It’s also great to know that our staff provided helpful service, especially with carrying your luggage. W… Mostra altro

Dear Jennifer, Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed our location, but we are truly sorry to learn about the issues you encountered with the cleanliness of your room. Cleanliness is a top priority for us, and we sincerely apologize that the room did not meet your expectations. Your specific feedback regarding the mattresses, sheets, and cleanliness will be addressed immediately with our housekeeping team to ensure that this does not happen again in the future. Thank you once again for your valuable feedback. Warm regards, Quentin Arrive Hotel Team, Frontdesk Bogdan.

Dear Jennifer, Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed our location, but we are truly sorry to learn about the issues you encountered with the cleanliness of your room. Cleanliness… Mostra altro

Dear Klea, Thank you so much for your wonderful review! We are delighted you had a great stay with us at Quentin Arrive. Our team works hard to provide the best experience possible, and your kind words mean a lot to us. We look forward to welcoming you back in the future. Best regards, Quentin Arrive Hotel Supervisor, Sepehr.

Dear Klea, Thank you so much for your wonderful review! We are delighted you had a great stay with us at Quentin Arrive. Our team works hard to provide the best experience possible, and your kind words mean a lot to us. We look forward to w… Mostra altro

Dear Carlo, Thank you for taking the time to share your feedback. We're glad you appreciated our convenient location near the station and the scenic canals. We're sorry to hear that the shared bathroom and cleanliness of the room did not meet your expectations. Your comments regarding the dust and comfort have been noted, and we will address these issues with our housekeeping team. We appreciate your input and hope to have the chance to provide you with a better experience in the future. Warm regards, Quentin Arrive Hotel Supervisor, Sepehr.

Dear Carlo, Thank you for taking the time to share your feedback. We're glad you appreciated our convenient location near the station and the scenic canals. We're sorry to hear that the shared bathroom and cleanliness of the room d… Mostra altro

Dear Bardelli, Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our central location and found our staff to be courteous and helpful. It’s great to know that you appreciated the cleanliness of the room and shared bathroom. We strive to provide a comfortable and welcoming environment for all our guests, and your feedback reaffirms our efforts. We are sorry to hear that you found your room smaller than you expected. At Quentin Arrive Hotel, we aim to provide our guests with accurate information about our room sizes on our website, including detailed measurements. We understand that this may not have met your expectations, and we apologize for any inconvenience. For future stays, our reservations team would be delighted to assist you in choosing a room that better suits your needs. We appreciate your feedback and hope to welcome you back soon. War regards, Quentin Arrive Hotel Supervisor, Sepehr.

Dear Bardelli, Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our central location and found our staff to be courteous and helpful. It’s great to know that you appreciated the clea… Mostra altro

Dear Francesco, Thank you for your positive review and for choosing to stay with us. We're thrilled to hear that you enjoyed our excellent central location, which made exploring the city more convenient for you. We understand the importance of transparency and will take your comments into consideration as we strive to improve our guests' overall experience. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit to Amsterdam. Best regards, Quentin Arrive Hotel Team.S

Dear Francesco, Thank you for your positive review and for choosing to stay with us. We're thrilled to hear that you enjoyed our excellent central location, which made exploring the city more convenient for you. We understand the imp… Mostra altro