Don't book the pods unless it's absolutely necessary and you're on a budget book a room instead we only stayed for one night otherwise it would have been an issue.

The location is perfect right in the centre and easy to get around the stuff where really good.

Stayed in July 2025

The room is very small not ideal for more then 1 night if you have luggages

Clean, comfy and very welcoming environment

Stayed in August 2025

We didn’t realise that staying in the pods meant you didn’t have towels provided. There were only foot mats in the shared showers so we had to use that for towels. We knew it was shared bathrooms but did not think we needed to even bring our own towels so that was disappointing.

Great location. Clean and modern. Good value.

Stayed in July 2025

We booked the twin pods room. It was too small and not comfortable at all.

The stuff, the location and the breakfast :)

Stayed in July 2025

It was all a good experience to me

It is a nice accomodation

Stayed in June 2025

Great bar/restaurant Great study areas

Stayed in June 2025

Nothing

The place was really nice and clean

Stayed in June 2025

De matras was nogal hard

Stayed in June 2025

I didn’t experience staff as very friendly The pods are noisy: you can hear ppl in the adjacent rooms talking Shower water didn’t drain properly so ended up standing in it

Clean and easily booked and check in

Stayed in June 2025

Location was great to explore Rotterdam, walking distance to the train station, port etc Clean Good breakfast Cosy bar at the groundfloor-great place to hang, eat, relax Sevice was good Overall we would 100% recommend it

Stayed in May 2025

Although modern and Clean The pod is super dark and small . If you are claustrophobic this is not for you.I felt like in a prison cell ,a shame it’s not brighter and more colourful Perfect for sleeping

Perfect location ! Reception and bar are great areas Smooth check in and check out ,very friendly staff Clean bath and toilets

Stayed in April 2025

The staff was friendly and helpful. The room was clean. We wouldn't normally select a pod for our accommodation, but our original host cancelled on us 2 days before our arrival, so there was not much available.

Stayed in April 2025

I stayed in the twin pod which was on the smaller side but this was reflected in the price. Next time I’d probably book two single pods but overall this is a minor thing compared to all the positives of the place.

The property is splendid with a wide range of wonderful features. The reception and bar area is a great place to relax and enjoy. The staff were amazing and there was a lot of staff available at all times. I stayed in the pods and it is one of the nicest hostels I have ever been to! The shared facilities were like that of a hotel and were immaculately clean. I’d highly recommend it to anyone.

Stayed in April 2025

The breakfast organisation is not clear. Booking.com says "superbe petit-déjeuner inclus" but this is not true. You only have a croissant + tea/coffee. You have to pay much more for the full breakfast. But the staff has been very concerned and showed a lot of attention to our comment.

The location, the design and the cleanliness. The staff is welcoming, very efficient and super polite. I recommend 100%. Thank you !

Stayed in April 2025

Dusty room ,no air.

Stayed in March 2025

They advertise an exceptional breakfast included and only upon arrival were we informed that we are only entitled to a croissant and a hot drink of our choice. We think it's a bit misleading advertising. For the full breakfast we would have to pay another 10 euros per person.

The pods were comfortable and the staff was friendly

Stayed in March 2025

Perfect location, warm welcome and a super clean hotel. I was pleasantly surprised and even more

Stayed in March 2025

Well they turn out ventilation at 23h and turn on again at 6 am. Sleeping in a small pod without out ventilation was terrible. I got headache and needed to wake up in the middle of the night and open pods doors to get some air. It is not super clean but it is not worst. And also bathroom is ok snd toilettes are clean.

It is a good location, and it is nice place to drink coffee and hang. Pods are ok, but just because of money.

Stayed in December 2024

if you're claustrophobic you'll struggle, same if you're not limber. We had to either climb or crawl into our beds. Extremely small pods. just enough space to put luggage but not to open that luggage, we had to do that in the hallway.

friendly staff, good location, very clean, shared facilities also very clean and enough of them, no problem with having to wait

Stayed in May 2025

Clean quiet and the food was excellent !!!

Stayed in July 2025

The location is great, is super confortable, bathrooms are excellent, staff is wonderful. We had a lovely stay at The Usual.

Stayed in June 2025

The reception staff were absolutely lovely and welcoming. However, the service at the bar could be improved, and the included breakfast (croissants & coffee) felt a bit light – adding a fruit and paying a bit more attention to that aspect would make a big difference.

The hotel was spotless, with a beautiful, modern design. Everything was well organized – made for a perfect short stay.

Stayed in July 2025

To pay 126 Euro per night and find myself prisoned in podium 2m by 1m and sharing toilets and showers with others, this is big violation of human rights and especially it is announced a 4 stars hotel. The value of money paid is much much higher the service we received, to the extent I was felling that I have been cheated. The breakfast turn out to be coffee and croissant and I had to pay extra money to get full breakfast. The question would be who in the world is interested to buy coffee and croissant through booking.com? either a full breakfast or no breakfast at all but selling such kind of things would have very negative impact on the reputation of the hotel, the whole country as well as booking.com. It was very uncomfortable stay and definitely I will think very carefully before I decide to go to Netherland for any reason and also before I make any booking through booking.com.

Stayed in May 2025

On the bookings.com site, I did click on booking a room. I got something very different, something apparently called a pod. This was a distressful experience as the presentation said a room, and you instead get a box 80cm in height in which you are supposed to sleep. I did an expensive upgrade for one night and had to leave the hotel as they would not have a real room available for the second night of my stay.

Only the location.

Stayed in May 2025