The room had a peculiar smell, maybe of humidity. We could only open one window to get fresh air. Also the elevator wasn’t wokring, but that’s not a big issue.

The location was great, the room was great and the service aswell.

Stayed in September 2025

Room a little too small

Location

Stayed in August 2025

No breakfast offered. The management of the parking was not great (not possible to book, no address sent before). The elevator was unavailable during our stay

Nice rooms and great position to explore the city

Stayed in August 2025

In the heart of Utrecht

Stayed in August 2025

The elevator was broken, and so we had to carry our very heavy cases up 4 flights of stairs. Not good 😐

Friendly helpful staff. We had also been upgraded to the junior suite, which was lovely! Very comfortable giant bed. Quiet surroundings, and nothing disturbed us.

Stayed in August 2025

Nothing bad to say about hotel.

It was your average chain hotel. Great services and quality/cleanliness of room.

Stayed in August 2025

Herrie in de kamer

Ligging

Stayed in July 2025

Noise from the street on a Wednesday.

Location was great. Loads of bars and restaurants nearby and bus stop just outside.

Stayed in July 2025

Room was a bit outdated When we arrived the fridge hadn’t been cleared out from the previous guests

Good location, staff were lovely and made my birthday special with balloons and chocolate!

Stayed in June 2025

You could hear noise from the street and from downstairs restaurant and bar.

Good mattress

Stayed in June 2025

A shower door needs a bit of maintenance

Great location, amazing staff

Stayed in May 2025

The price of the room relative to the amenities.

Excellent location, very helpful personnel, clean room.

Stayed in June 2025

Unfortunately the comfort was not as expected since during the evening/night the restaurant close to the hotel was noisy and the quality of the soundproofing was not as expected.

The location is very good situated, at the edge of pedestrian/city center, close to the bus station (10 m away). The staff was very helpful

Stayed in April 2025

There was no breakfast at the hotel, but nearby coffee shops more than weighed up for this lack of service. I just wished they had informed me of this upfront so I could have done a little research upfront in order to plan where to go. I can recommend the nearby Anne & Max which opens fairly early.

I enjoyed very much my stay with a clean and fairly comfortable room with a view to the Janskerk Utrecht (church) and park. Bedside earplugs was a small, nice touch (I always carry my own), however I did not have any problems with noise from the street. They also offered a free drink in exchange for not needing beds turned over and new towels. The location was great, as it was very near the venue for the conference I attended - the Florin pub. One of the best things about this hotel was the excellent restaurant Carmel Market which, although it shares entrance with the hotel, is not affiliated with it. Great drinks and excellent and affordable food!

Stayed in June 2025

small bathroom

Location, size of room, beds, amenities (coffee machine, fridge, desk

Stayed in June 2025

The corridors especially and the room looked in need of updating, a bit shabby and worn.

The location was very central though my room, at the front of the hotel, was quite noisy, traffic and music late.

Stayed in May 2025

The room wasn’t cleaned properly. There was hair around the toilet seat and the bathroom. The room also smelled mouldy. The pillow was lumpy. As I mentioned, we loved being able to take our dogs with us but if you charge 25€ a day for them, it would have been nice to have at least water bowl for them in the room and perhaps a blanket.

The location was perfect! Loved that we were able to take our dogs with us. The staff were friendly and helpful. We also liked the concept of choosing whether or not to have the room cleaned.

Stayed in May 2025

the vending-machine system for snacks/beer etc was overly pricey

Room was adequate, but clean; minimal noise from upstairs neighbors

Stayed in April 2025

Nothing

Free upgrade

Stayed in April 2025

Fantastic location, with everything on your doorstep.

Stayed in May 2025

Broken lift

Location

Stayed in May 2025

Bathroom a little too small

Friendly staff & good city location

Stayed in May 2025

But it had some city noise because of the pubs outside!

Loved the location, the rustic? vibe of the rooms.

Stayed in April 2025

Did not get the room to be cleaned. Did not get clean towels. Staff addressed me as " Hey, you guys," which to me is my offense. The last day, the fire alarm went off, and later on, we were told it was a rehearsal, which to me is crazy not to tell patrons in advance. Not at dxperience to repeat. Awful experience. Not recommended.

The location

Stayed in May 2025