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Reviews of MUZE Hotel Utrecht

34 Tolsteegsingel, City Centre, 3582 AH Utrecht, Netherlands

#4 of 42 hotels in Utrecht

Guests' Choice

Review score

Based on 212 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.7

  • Value for money

    8.6

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 3 September 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    With the weather a bit hotter, the absence of airco makes for hotter rooms. You can open the window, though as there are no fly screens, you might have to tolerate some less welcome friends. There is a ventilator in the room, but of course, that doesn't cool it down. Overall it was a small nuisance only, as there are heavy curtains, so as long as you open the window once the light is out, I didn't notice mosquitoes and slept very well.

    Muze hotel is a lovely place right at the water. Friendly reception and great breakfast with a homely feel. Design of the hotel is great and I always love the honesty bar concept. You can take your drink outside in the garden and still do some work or reading, or go into town which is 5 mins on foot. Definitely recommended and make sure to take a look in the photo book about the renovation of the hotel, great before and after pictures.

    Stayed in September 2025

  • Reviewed: 1 September 2025

    10
    Great hotel
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Great location, lovely breakfast. Fantastic staff

    Stayed in July 2025

  • Reviewed: 1 September 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    Cosy room, great bath/bathroom, and very comfortable bed. Excellent location with beautiful views. The staff are so friendly and helpful. Highly recommend.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The bed wasn't so comfortable, perhaps the mattresses were too soft? The room was really hot and even when on the second day the weather was much more fresh, if we slept with the windows shut, it was too hot in the room to sleep comfortably. The water pressure for the shower was a bit too low. We found the price a bit too high.

    We liked the location of the hotel, close enough to the buzzing city center and quiet enough as the hotel is in a residential neighbourhood. We appreciated the service and kindness at the breakfast which was lovely. We liked the decoration with style and character. The room was very clean, and the bath towels were changed each day.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    10
    Peaceful, relaxing, freedom
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I liked everything couldn’t find any issues at all

    Balcony, breakfast, location, rooms very good size

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Great family run hotel
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly, stylish hotel in the centre of Utrecht. We loved staying here. Delicious food, friendly staff,comfortable rooms. A great find.

    Stayed in August 2025

  • Reviewed: 28 July 2025

    10
    Beautiful place, friendly staff, in an ideal location! We will definitely be back!!
    • Business trip
    • Family with young children
    • Triple Room with City View
    • Stayed 1 night

    Great location and beautiful setting across the street from the canal and wooded pathway. Cute back patio area with shade and flowers. A great place to have a glass of wine and chat. The entire place was clean and very well decorated. We would definitely stay here again!

    Stayed in July 2025

  • Reviewed: 16 July 2025

    8.0
    Slept well lovely staff and breakfast
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    The attic room was a bit hot . The shower did stop sometimes during taking a shower. It nice clean room with perfect bed. Slept well

    Nice big dining/breakfastroom

    Stayed in July 2025

  • Reviewed: 16 July 2025

    10
    Stylish room and delicious breakfast
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 2 nights

    Nothing; all lovely!

    We had a truly beautiful room - green, with a mural of a jungle - and view out over the canal. I had let the MUZE Hotel staff know in advance that I need a gluten- and dairy-free diet, and they provided g-f bread and soya yoghurt for me at breakfast; much appreciated.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our room was a bit small for a king sized bed, and the shower did not provide privacy. Good for a couple but not friends, maybe.

    Great location on the canal, with public transportation and lots of restaurants nearby. Beautiful common room.

    Stayed in July 2025

  • Reviewed: 15 July 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Had a lovely stay at Muze over the weekend. It's conveniently located a step's throw from the hustle and bustle of the main street crossing the city centre, and its position alongside one of the canals means the surroundings are very calm and peaceful. The staff and their friendliness was truly the highlight of our stay. Everyone we spoke to was kind, approachable and generous. Breakfast was great, as was our room. We truly had a wonderful time and are already thinking of going back!

    Stayed in July 2025

  • Reviewed: 24 June 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double Room with Bath
    • Stayed 4 nights
    • Submitted via mobile

    Hot! Fan provides wasn’t great

    Beautiful property Super friendly Exceptional breakfast

    Stayed in June 2025

  • Reviewed: 22 June 2025

    9.0
    Lovely hotel fab staff
    • Leisure trip
    • Couple
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Very warm during our stay unfortunately no air conditioning but we had a fan which helped

    The staff were amazing great breakfast lovely rooms

    Stayed in June 2025

  • Reviewed: 8 June 2025

    9.0
    Wonderful stay
    • Leisure trip
    • Group
    • Triple Room with City View
    • Stayed 2 nights

    The additional bed was in an area with a low ceiling, so consider who might need to sleep there. Otherwise, the room was great.

    Great host, breakfast, and location. Loved the silence and the nice view.

    Stayed in June 2025

  • Reviewed: 23 May 2025

    10
    A thoroughly modern, comfortable and friendly hotel. I can't recommend it enough!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    An amazing, clean and friendly space. Utterly boutique in every way! Room was beyond comfortable and just so well appointed. Amazing bathroom. Endless list of compliments for this place!

    Stayed in May 2025

  • Reviewed: 13 May 2025

    10
    Friendly, welcoming and comfortable
    • Business trip
    • Solo traveller
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing not to like

    Lovely building and clean and welcoming Check-in easy and communication from hotel was great Breakfast fresh and nice choice Lovely friendly staff

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Great stay in beautiful Utrecht!
    • Leisure trip
    • Group
    • Triple Room with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Parking…but the property is in town and both street parking and lot is expensive. But this was a minor issue.

    Beautiful property, great location!

    Stayed in May 2025

  • Reviewed: 4 May 2025

    10
    A beautiful and peaceful place with a moving story behind.
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night

    Just to mention one thing that could be improved is the check-in flexibility. Staff is only available from 16:00 to 18:30, which makes arrival timing a bit limited.

    The rooms are bright, comfortable, and beautifully decorated. Everything was spotless and thoughtfully arranged. The location is ideal — peaceful yet just a short walk from everything in Utrecht. I noticed the care and attention to detail in the room straight away, and when I later read the story behind the renovation on the website, I was genuinely moved and impressed.

    Stayed in April 2025

  • Reviewed: 29 April 2025

    10
    Stylish, comfortable and welcoming in a great location
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. It was perfect

    From the moment we arrived, we felt welcomed in this very cool boutique hotel. It is located opposite a canal with tranquil views but just a short walk from the heart of Utrecht.

    Stayed in April 2025

  • Reviewed: 28 April 2025

    10
    Great independent family hotel
    • Leisure trip
    • People with friends
    • Deluxe Double Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    We were in the Holy room which was fabulous though you could sometimes hear early breakfast diners in the room above moving their chairs. Luckily it didn't spoil our trip though I am looking forward to a snooze on the train.

    Lovely breakfast, friendly family welcome, fantastic decor, super location

    Stayed in April 2025

  • Reviewed: 27 April 2025

    10
    Great place to stay in Utrech
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Nice very friendly hotel They made sure breakfast is kept for us though we very going out early morning Clean rooms with very cozy room called ‘Sky’ Well positioned plug to charge phone

    Stayed in April 2025

  • Reviewed: 10 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Neutral: Small room (negative if you are not aware of it beforehand)

    Excellent location. Parking costs at the hotel are fair 20€) compared to parking on the street 47,x/day). Cosy breakfast room and nice breakfast (it’s like a b’n’b). Stylish boutique hotel.

    Stayed in April 2025

  • Reviewed: 3 April 2025

    9.0
    pleasant stay and beautiful room
    • Business trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    -

    The staff are very friendly. The check-in time is from 16:00 to 18:30. They called me to ask about my arrival time and waited for me to check in (I arrived around 18:45). The room and bed are quite spacious. The location is not too far from the metro station and city centre. Breakfast is good.

    Stayed in April 2025

  • Reviewed: 18 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great location, very nice staff. Breakfast is excellent!

    Stayed in February 2025

Showing 1 – 25

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