Opiniones del Motto By Hilton Rotterdam Blaak 4 estrellas

Dear Marvin, Thank you for your review and for highlighting our excellent location and friendly staff. We’re glad you enjoyed your stay overall. We understand that the room size felt small, and we appreciate your honest feedback. Our rooms are designed to maximize comfort and functionality, but we know it might not suit everyone’s preferences. We hope to welcome you back to Motto by Hilton Rotterdam in the future! Best wishes, Team Motto

Dear Marvin, Thank you for your review and for highlighting our excellent location and friendly staff. We’re glad you enjoyed your stay overall. We understand that the room size felt small, and we appreciate your honest feedback. Our room… Mostrar más

Dear Renzo Gonzalo, Thank you for sharing your feedback with us. We’re pleased to hear you appreciated our location and found our staff helpful. However, we’re sorry to learn that your experience was inconsistent, especially regarding the room condition and Wi-Fi connectivity. This is certainly not the standard we aim to provide, and we apologize for any inconvenience caused. Please rest assured your comments will be shared with our team to help improve our services. We hope to have the chance to welcome you back and offer a more consistent and comfortable stay in the future. Best wishes, Team Motto

Dear Renzo Gonzalo, Thank you for sharing your feedback with us. We’re pleased to hear you appreciated our location and found our staff helpful. However, we’re sorry to learn that your experience was inconsistent, especially regarding the… Mostrar más

Dear Renzo Gonzalo, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location and received great service from our front desk and restaurant teams. It's great to know you found your room clean, comfortable, and well-suited to your needs. We truly appreciate your kind words and look forward to welcoming you back to Motto by Hilton Rotterdam soon. Best wishes, Team Motto

Dear Renzo Gonzalo, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our convenient location and received great service from our front desk and restaurant teams. It's great to know you found your room… Mostrar más

Dear Laia, Thank you for your feedback. We sincerely apologize for the confusion during your stay and any inconvenience caused by the overbooking and breakfast issues. This is not the experience we aim to provide, and we’re working to improve our communication and processes. We appreciate your patience and hope to have the chance to welcome you again with a smoother experience. Best wishes, Team Motto

Dear Laia, Thank you for your feedback. We sincerely apologize for the confusion during your stay and any inconvenience caused by the overbooking and breakfast issues. This is not the experience we aim to provide, and we’re working to impr… Mostrar más

Dear Carmelo, Thank you for your kind feedback! We’re happy you enjoyed our design and comfortable beds. We appreciate your note about the limited number of rental bikes and will consider this for future improvements. We hope to welcome you again soon! Best wishes, Team Motto

Dear Carmelo, Thank you for your kind feedback! We’re happy you enjoyed our design and comfortable beds. We appreciate your note about the limited number of rental bikes and will consider this for future improvements. We hope to welcome y… Mostrar más

Dear Manuel, Thank you very much for sharing your experience in our hotel with us. We are happy to hear all the positives of your recent stay. Concerning the room, it is part of our concept that our rooms have a smaller footprint, this is why they may feel small compared to other Hilton hotels. We do try to make sure all rooms are of the best quality and as you said, the bed and pillows were very comfortable. Once more, we thank you for sharing your experience with us and hope to see you again very soon. -Diederick

Dear Manuel, Thank you very much for sharing your experience in our hotel with us. We are happy to hear all the positives of your recent stay. Concerning the room, it is part of our concept that our rooms have a smaller footprint, this is w… Mostrar más

Dear Serrano, Thank you for your feedback. We’re very sorry to hear about the issues with the air conditioning and noise that affected your stay. This is not the experience we want for our guests. We apologize for any inconvenience caused and for the confusion regarding the discount. Best wishes, Team Motto

Dear Serrano, Thank you for your feedback. We’re very sorry to hear about the issues with the air conditioning and noise that affected your stay. This is not the experience we want for our guests. We apologize for any inconvenience caused … Mostrar más

Dear Caroline, Thank you for taking the time to give us your feedback on your experience at Motto. First of all I’d like to express my apologies for any discomfort that you've had during your stay with us. We always strive towards the best guest experience, and unfortunately we did not succeed during your stay. Our team will reach out to you regarding the feedback that you have provided to us, We understand that the situation must have been very frustrating and we will certainly discuss the matter internally to prevent these things from happening in the future. We appreciate your time by giving us honest feedback, and if there is anything you would like to know or discuss, please feel free to contact us directly. Kind regards, Dayane Motto by Hilton Rotterdam Blaak

Dear Caroline, Thank you for taking the time to give us your feedback on your experience at Motto. First of all I’d like to express my apologies for any discomfort that you've had during your stay with us. We always strive towards th… Mostrar más

Dear De la Rosa, Thank you for your kind words! We’re happy you enjoyed our central location, unique restaurant, and vibrant neighborhood. We appreciate your note about the room size and will keep it in mind. We hope to welcome you back for another great weekend in Rotterdam! Best regards, Front Office Team Motto by Hilton Rotterdam Blaak

Dear De la Rosa, Thank you for your kind words! We’re happy you enjoyed our central location, unique restaurant, and vibrant neighborhood. We appreciate your note about the room size and will keep it in mind. We hope to welcome you back f… Mostrar más

Dear Laura, Thank you for your feedback We appreciate the time you have taken to write the review. We will discuss the feedback with the restaurant. We sincerely appreciate your compliments and hope to see you again soon. Your host, Merel

Dear Laura, Thank you for your feedback We appreciate the time you have taken to write the review. We will discuss the feedback with the restaurant. We sincerely appreciate your compliments and hope to see you again soon. Your host, … Mostrar más

Dear Anne, Thank you for your kind feedback! We're glad you enjoyed our excellent location, friendly staff, and the peaceful neighborhood. We apologize for the room being a bit cold and will make sure to address this to ensure a more comfortable stay for future guests. We hope to welcome you again soon!

Dear Anne, Thank you for your kind feedback! We're glad you enjoyed our excellent location, friendly staff, and the peaceful neighborhood. We apologize for the room being a bit cold and will make sure to address this to ensure a more co… Mostrar más

Good day, On behalf of Motto by Hilton, we sincerely apologise for the duplicate charge on your account. This was an error on our part, and we're working to resolve it as quickly as possible. Thank you for your patience, and please know the refund will be processed soon. If you have any further concerns, feel free to reach out. Kind regards! Your host, Tanisha

Good day, On behalf of Motto by Hilton, we sincerely apologise for the duplicate charge on your account. This was an error on our part, and we're working to resolve it as quickly as possible. Thank you for your patience, and please know… Mostrar más

Dear Bertina, Thank you for taking the time to write a review about your stay with us. We are very happy to read that you have enjoyed our hotel and its central location and are looking forward to welcoming you again in the future. With kind regards, Nino Your Host

Dear Bertina, Thank you for taking the time to write a review about your stay with us. We are very happy to read that you have enjoyed our hotel and its central location and are looking forward to welcoming you again in the future. With k… Mostrar más