Reviews of Mövenpick Hotel Amsterdam City Centre 4 stars
Piet Heinkade 11, Zeeburg, 1019 BR Amsterdam, Netherlands
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewThe views from the room was stunning
The breakfast was expensive for what you got
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewAs always great reception and fast check-in. Beautiful view from the room. The room itself was clean and had everything I need. Perfect location, very close to the city centre. Staff was very helpful. You can leave your bags on check-out if you plan to wonder around or have some time before you transfer.
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewEverything the room, the breakfast, staff, location.
Nothing
Dear Amit, Thank you very much for expressing your satisfactory moments following your recent stay. We look forward having a chance to welcoming you again! Kind regards, Remco Groenhuijzen General Manager
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewGreat location.
N/A
Dear Andrew, Thank you for leaving your positive rated review! We look forward to welcoming you again. Kind regards, Remco Groenhuijzen General Manager
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewI liked everything about it. We were running around and just arrived from Copenhagen and was really tired. The staff was nice and the room was large, clean and comfy.
Dear anonymous, Thank you so much for your kind feedback. We are delighted you enjoyed your stay and found comfort after a long journey. It was a pleasure having you, and we hope to welcoming you again. Kind regards, Remco Groenhuijzen General Manager
Dear anonymous, Thank you so much for your kind feedback. We are delighted you enjoyed your stay and found comfort after a long journey. It was a pleasure having you, and we hope to welcoming you again. Kind regards, Remco Groenhuijzen Gen… Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewRoom size is spacious plus availability of desk n extra lounge seat . Pillows were European style n comfortable . Bed was just right . Water pressure was good . Times that breakfast was available was 7-10.30/11.00 with heaps of food on offer . Dinner kitchen was open till 10pm . Menu was broad with food expertly cooked n presented . Staff throughout the hotel from front desk to restaurant to cleaners were friendly n professional . Easy walk to Central n trams etc.
Dear Elizabeth, Thank you for your lovely review! We are truly glad you enjoyed the spacious room, comfy pillows, and delicious meals. It's wonderful to hear our team made you feel welcome and that our location met to your needs. We hope to see you back soon! Kind regards, Remco Groenhuijzen General Manager
Dear Elizabeth, Thank you for your lovely review! We are truly glad you enjoyed the spacious room, comfy pillows, and delicious meals. It's wonderful to hear our team made you feel welcome and that our location met to your needs. We hop… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGreat view from the room - exceptional breakfast- Staff were awesome and always happy to help with any questions
Pretty pricey
Dear Wayne, Thank you for your positive feedback. We are delighted you enjoyed the great views, delicious breakfast, and our helpful team. During major city events like SAIL, rates can be higher due to increased demand, but we are happy you had a memorable stay and hope to welcome you back again soon. Kind regards, Remco Groenhuijzen General Manager
Dear Wayne, Thank you for your positive feedback. We are delighted you enjoyed the great views, delicious breakfast, and our helpful team. During major city events like SAIL, rates can be higher due to increased demand, but we are happy you… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation near cruise ships
Room was filthy and worn out. Very disappointed and exceptionally expensive.
Dear Susan, Thank you for your feedback. We sorry to hear about the condition of your room and the disappointment it caused. While we are glad the location suited your needs, we understand cleanliness is essential and have provided compensation in recognition of the inconvenience. Your comments will help us improve We respect your decision not to return and wish you all the best. Kind regards, Remco Groenhuijzen General Manager
Dear Susan, Thank you for your feedback. We sorry to hear about the condition of your room and the disappointment it caused. While we are glad the location suited your needs, we understand cleanliness is essential and have provided compensa… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood location right beside Central Station and allowed us to check in early.
They skimp on cleaning, had to lodge a complaint to have my room cleaned. The standard of cleaning wasn’t the greatest. We checked in to a room with empty shower gel and hand wash dispensers albeit not a major problem as we had our own. Beds are very uncomfortable. Air con was temperamental.
Dear Fahad, Thank you for sharing your feedback. I have read your several comments, I am glad the location and early check-in were convenient for you. Otherwise, please accept my apologies for the cleanliness and comfort issues—this is not the standard we strive for and will be addressed internally. We hope to welcome you again next time you visit Amsterdam. Kind regards, Remco Groenhuijzen General Manager
Dear Fahad, Thank you for sharing your feedback. I have read your several comments, I am glad the location and early check-in were convenient for you. Otherwise, please accept my apologies for the cleanliness and comfort issues—this is not … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe Location , sweet connecting rooms , the staff.
No trace .
Dear Omar, Thank you very much for sharing your positive feedback. I am happy to hear you enjoyed your stay with us while receiving all the kind care and attention you expect and deserve from us. We certainly hope to welcome you again! Kind regards, Remco Groenhuijzen General Manager
Dear Omar, Thank you very much for sharing your positive feedback. I am happy to hear you enjoyed your stay with us while receiving all the kind care and attention you expect and deserve from us. We certainly hope to welcome you again! Kin… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewstaff and food amazing
n/a
Dear Cecille, Thank you very much for sharing your more than positive and encouraging feedback. Compliments will be internally shared! We look forward to welcoming you again, Cecille. Kind regards, Remco Groenhuijzen General Manager
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff very friendly. Beautiful views over river.
Bedding was dirty stains on mattress and under cover. Not good.
Dear Lesley, Thank you for your positive rated feedback. We are delighted you enjoyed the friendly service and stunning river views. Otherwise, we apologize for the condition of the bedding—and will ensure this is being addressed accordingly. We appreciate you bringing it to our attention, and look forward to welcoming you again. Kind regards, Remco Groenhuijzen General Manager
Dear Lesley, Thank you for your positive rated feedback. We are delighted you enjoyed the friendly service and stunning river views. Otherwise, we apologize for the condition of the bedding—and will ensure this is being addressed accordingl… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewLocation was decent... Close enough to the action but far away enough to enjoy the quiet surroundings. Tram stop right outside with bike rentals next door.
Staff were quite rude and abrupt. Small lobby and limited things to do on premises.
Dear Jason, Thank you for your feedback. We are glad you appreciated the convenient location and peaceful surroundings, as well as the nearby transport options. Besides this, we are truly sorry to hear about your experience with our staff—this is not the level of service we aim to provide, and your comments will be addressed with the team. We appreciate you brought this to our attention, and hope to offer a warmer welcome next time! Kind regards, Remco Groenhuijzen General Manager
Dear Jason, Thank you for your feedback. We are glad you appreciated the convenient location and peaceful surroundings, as well as the nearby transport options. Besides this, we are truly sorry to hear about your experience with our staff—t… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewLocation to cruise terminal
Dear Karen, Thank you so much for your kind review—we are delighted you had a great stay and hope your cruise was just as enjoyable! We certainly hope to welcome you again. Kind regards, Remco Groenhuijzen General Manager
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewMy concern was the price. We paid 277 euros for three persons a night, expecting a bigger room. Actually it was a standard room with a sofa bed. Disappointed 😿
Dear Tadashi, Thank you for sharing your average rated feedback. We are sorry to hear the room didn’t meet your expectations, and apologize for this. Useful room set up details can be found on Booking.Com. Your feedback is important to us, and we would have appreciated having had the chance to assist you during your stay. Otherwise, we hope you spent enjoyable moments as well. We hope to welcome you again next time you visit Amsterdam. Kind regards, Remco Groenhuijzen General Manager
Dear Tadashi, Thank you for sharing your average rated feedback. We are sorry to hear the room didn’t meet your expectations, and apologize for this. Useful room set up details can be found on Booking.Com. Your feedback is important to us,… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified review