Klokhuisplein 9, 2011 HK Haarlem, Netherlands
#14 of 27 hotels in Haarlem
Guests' ChoiceBased on 273 hotel reviews
8.3Cleanliness
8.6
Comfort
8.5
Location
9.6
Facilities
8.2
Staff
8.9
Value for money
8.0
Free WiFi
8.7
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End of dialog contentReviewed: 25 July 2025
Nadia
SingaporeI had a beautiful view but it was a little noisy from the bars downstairs. But I stayed on a Saturday and Sunday night. Sunday was absolutely fine.
Location Atmosphere Food High ceilings Aircon Very clean
Stayed in July 2025
Reviewed: 22 July 2025
Susan
South AfricaRooms that face the square are a bit noisy.
Right in the middle of Haarlem and able to walk everywhere. Easy taxi ride to airport. Nice rooms with good facilities.
Stayed in June 2025
Reviewed: 13 July 2025
Lee
United KingdomBedroom above you could hear every time they walked about
Location and facilities were really good.
Stayed in July 2025
Reviewed: 23 June 2025
Emma
United KingdomThe AC in the room stopped working in the middle of the night on both nights I stayed there. I had mentioned it to the staff on the first night, but although they got it working again the same thing happened the next day. It was during a heatwave, so it quite uncomfortable.
The property is in a great location, very central and easy to walk everywhere. The room was a good size, but felt a little underwhelming for a 4 star. The bed was very comfortable but on first appearance the mattress looked like a topper
Stayed in June 2025
Reviewed: 19 June 2025
Helen
United KingdomThe large Roman blinds in my room which were only partially effective at blocking out the daylight.
The breakfast provided a comprehensive selection, but I was somewhat bemused by the array of dishes that arrived at my table, which effectively limited space on the table. My suggestion is that the food would have been better presented buffet style where guests could then help themselves to whatever items they required.
Stayed in June 2025
Reviewed: 2 May 2025
Niam
DenmarkThe noise from street in the morning, at night until 2 o’clock in the morning.
The location, the place, comfortable bed, clean room and friendly staff
Stayed in May 2025
Reviewed: 19 April 2025
Amy
United StatesThe thermostat was not intuitive; it would have been helpful to have written instructions or a photo. We had to go down to the desk to ask again since we missed the part about the power button on the top of the wall mounted control.
Central location across from The Grotte Kerk; comfortable bed. Very quiet despite cafes in the square below us. Huge excellent breakfast for 21 euros.
Stayed in April 2025
Reviewed: 14 April 2025
Marcel
NetherlandsThe rooms were a bit noisy, but that's to be expected in a charming, old building. So not a real problem
The breakfast was fantastic, served directly at the table rather than a buffet, making it a personal and relaxing experience."
Stayed in April 2025
Reviewed: 24 March 2025
Asta
Lithuaniacomplicated to open window
Location is perfect, you are in the middle of center and near a beautiful street with lots of restaurants
Stayed in March 2025
Reviewed: 5 March 2025
Lewis
United KingdomLovely place and lovely staff. The place needs a lick of paint and a bit of a tidy but still a lovely place to stay. Cheers
Stayed in March 2025
Reviewed: 18 February 2025
Ian
United KingdomThe Beds
Stayed in January 2025
Reviewed: 16 January 2025
Johann
South AfricaPerfect location
Stayed in December 2024
Reviewed: 16 December 2024
Mcvhisky
United KingdomThe night porter decided to play some music loudly at about 6 in the morning, which woke me up and was not conducive to my mood that day. The room would be way better with better flooring. The laminate looks a bit cheap. Curtains instead of Roman blinds would be nicer and darker. There was enough room for a comfy chair, but had to make do with three dining chairs. The mattress topper is 10 cm short.
Nice characterful place, with staff generally nice and caring. The room was huge, clean and comfortable. Location is spot on in the heart of Haarlem. Bed was comfortable but see below. Shower worked a treat and the bath tub was wonderful. It was the first time in years I decided to take a bath in a hotel! Illy coffee great but a bit plastic heavy. I did not take breakfast due to time restrictions. I would definitely stay here again next time I am in Haarlem.
Stayed in December 2024
Reviewed: 10 December 2024
Brian
United KingdomRoom 23 could do with a make over. Dark walls, very poor lighting and a dreadful coffee style table.where amusing at first, but room did not fulfil its potential. Good breakfast, friendly staff.
Location
Stayed in December 2024
Reviewed: 30 November 2024
John
United StatesN/A
Excellent dinner and service.
Stayed in November 2024
Reviewed: 8 October 2024
Martin
United KingdomI was very cold for the whole stay, the room thermometer didn't seem to work and I had to wear a few layers for breakfasts even the wait staff were in fleeces. Brrrrr
The breaskfast was incredible, they catered to our dietary requirements well.
Stayed in October 2024
Reviewed: 28 September 2024
Ross
United KingdomHeater and cooling system did not work. Many of the power sockets were unusable.
Stayed in September 2024
Reviewed: 20 August 2024
Peter
NetherlandsThe first thing mentioned when we walk in is an extra charge for tourist tax. Extra charges are annoying when it’s not a choice. It should be included in the room price.
Right in the center of Haarlem with a great restaurant.
Stayed in August 2024
Reviewed: 17 August 2024
Reinder
NetherlandsThere wasn't always staff around at the reception to help us out checking in or out; people looked rather busy, but friendly nonetheless. The marble floors downstairs had a lot of cracks; you could say it adds to the overall atmosphere but it looked a bit rundown to me. Also, our wooden floor in the apartment had a lot of big black scratch marks that did not look nice. For the price we paid, I expect things to be rather flawless.
Excellent location, right in the heart of Haarlem. Our room had a nice view of the church and part of the square. We had booked the Deluxe room; the room was clean, well equipped and the bed was comfortable.
Stayed in August 2024
Reviewed: 12 August 2024
David
United StatesHotel located on a walking street, we had a 5 minute walk from where the taxi dropped us to the poorly marked hotel entrance (I entered the hotel restaurant, asked for help, and a waiter took me to the hotel lobby). Going on a cruise, we had luggage to drag with us. Price you pay for staying in the historic district of Haarlem. I would do it again
We ate outside the hotel - breakfast too expensive. Beautiful, historic building. Room was plain, but clean and quiet.
Stayed in June 2024
Reviewed: 9 August 2024
Sebastian
GermanyThis is a really good hotel for couples that are looking for a room in an old Dutch town mansion. Of course with all the modern stuff and of course with a bathroom you wou expect. But also with the charms of an old mansion, like a fireplace in your room, high ceilings, etc, If this is you, then this is your place.
Stayed in June 2024
Reviewed: 16 July 2024
Mohammad
OmanFor this price breakfast should be included. Plus the route from train station to hotel was not comfortable to walk with luggage although it was only 10 minutes as it is not asphalted and it is stone pavement.
Staff were all friendly and welcoming as well as attentive and ambient was interestingly traditional.
Stayed in June 2024
Reviewed: 15 July 2024
Reatha
United StatesNo iron in our room! People traveling have wrinkled clothes!
Location. Quiet room. Very clean. Pleasant staff
Stayed in July 2024
Reviewed: 25 June 2024
Raquel
United StatesA minor comment: it was not very easy to turn on the AC. A sign, an arrow, or instructions would have helped.
The location is excellent, could not be more central.
Stayed in June 2024
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