Harmenjansweg 4, 2031 WK Haarlem, Netherlands
#13 of 27 hotels in Haarlem
Guests' ChoiceBased on 54 hotel reviews
8.5Cleanliness
9.2
Comfort
9.1
Location
9.2
Facilities
8.4
Staff
9.2
Value for money
8.0
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 September 2025
Olav
DenmarkI can't wait to visit when you have extended the hotel. Right now I found it a little on the expensive side in terms of value for money, but the charming building, the "can do" of the staff made up for it.
Lara, our host was absolutely incredible. I organise a number of Formula One trips for customers, and when we go somewhere I have never been before, I often need a bit of extra help. I got that in spades. I told Lara directly, she is incredible and made everything easy for me. THANK YOU!
Stayed in September 2025
Reviewed: 28 August 2025
Peter
United KingdomNothing to say here
The whole way the old prison complex had been repurposed by the Dutch is brilliant and the hotel uses the former Admin Buildings to great effect. My rooms had an abundance of natural light and was very stylish using themes from the prior usage and all was executed in a simple and seamless manner. The bed was very comfortable and bathroom was huge and well appointed whilst the tea and coffee were top notch quality. Additionally it is nice to be in a room not dominated by a TV screen. The staff were very helpful and pleasant to interact with. Short walk into the city centre via the canals so what not to like?
Stayed in August 2025
Reviewed: 24 August 2025
Ellie
United KingdomNit picking - the door entering the top floor was quite narrow when trying to squeeze past the lift
So unique, gorgeous rooms, so accessible to Haarlem centre
Stayed in August 2025
Reviewed: 24 August 2025
Stephen
United KingdomLovely stay
Stayed in July 2025
Reviewed: 13 August 2025
Willem
CanadaIt missed a mini fridge and storage closet for clothes and had no ironer.
Very clean and newly renovated rooms. Great bed and shower. Usb charger sockets were a plus.
Stayed in August 2025
Reviewed: 10 August 2025
Rob
NetherlandsThe idea of sleeping and eating (breakfast) in an old prison.
Stayed in August 2025
Reviewed: 5 August 2025
Diana
Netherlandscomfortable bed and clean room, friendly stuff
Stayed in August 2025
Reviewed: 3 August 2025
Lynnette
United KingdomNothing
Such an interesting property, the rooms are in the administrative building in the prison complex and the main building is beautifully preserved using one of the cells as reception. Very friendly and helpful woman at check-in who let us secure our bikes in a separate area. Great view from the room to see the church and windmill. Very comfortable room, great shower and good location.
Stayed in July 2025
Reviewed: 26 July 2025
Ruud
FranceGreat spot great team. The team on site was very supportive gentlemen and pro
Stayed in July 2025
Reviewed: 24 July 2025
Ewelina
PolandRoom was really small, it was difficult to find a space for even a small suitcase. The bed was large but quite soft mattress so if you prefer more sturdy ones you will not sleep very well
Excellent location, very nice historical building. Very clean room, I really enjoyed the quality of room (and bathroom) finishing (e.g. very nicely placed tiles under the shower, stone countertops). Breakfast was large and tasty (loved sourdough bread!)
Stayed in July 2025
Reviewed: 23 July 2025
Ruud
BrazilParking is expensive.
Fantastic historic location. Very interesting. Rooms are new and very comfortable. Breakfast available a la carte.
Stayed in July 2025
Reviewed: 17 July 2025
Gentiane
Francevery nice place. Totally new. Room was big and quite
Stayed in May 2025
Reviewed: 14 July 2025
Joy
NetherlandsAmazing top floor room - the bathroom was fantastic and had a gorgeous sun roof through which you could see the de koepel from. Loved the scents of the soaps, and also the bed and linen! Soft but firm. Art in the room was gorgeous and thanks for the welcome chocolate too!
Stayed in May 2025
Reviewed: 30 June 2025
Rob
United KingdomBreakfast options not great but there are fantastic nearby alternatives.
New and spotless with great room content. Clean and fresh. Also full of history and quirky. Great central location.
Stayed in June 2025
Reviewed: 24 June 2025
Sara
United KingdomThere isn't anything I didn't like. The one thing I'd note is that the loft rooms have the bed up some stairs which could be challenging for those with mobility issues.
Excellent location. Walking distance to the main area with restaurants, bars etc. but still in a quiet location. The hotel is on the complex of the newly re-developed prison which makes for an interesting place to visit and is where the very delicious breakfast is served. Staff very friendly and helpful.
Stayed in June 2025
Reviewed: 17 June 2025
Herman
SwitzerlandExcellent place with great staff. Highly recommended!
Stayed in May 2025
Reviewed: 11 June 2025
Jonathan
United KingdomN/A
Simplicity and functionality was great couple with a great shower and extremely comfortable bed!
Stayed in June 2025
Reviewed: 29 May 2025
Nicola
United KingdomNothing
Gorgeous accommodation, really interesting place to stay.
Stayed in May 2025
Reviewed: 21 May 2025
Ian
United KingdomLara in reception was amazing in sorting me out for this trip. Thank you so much!
Stayed in May 2025
Reviewed: 20 May 2025
Tk
NetherlandsUsually when the windows don’t open I never give a hotel a good review, but since it’s in an old jail you can’t blame them.
Nice layout for the available space. Good bed. The renovation of the jail is beautiful.
Stayed in May 2025
Reviewed: 13 May 2025
Hazel
United KingdomQuality
Fabulous location
Stayed in April 2025
Reviewed: 8 May 2025
Mary
United StatesNothing.
Very unique property. Right next to the old jail that’s been converted to a university, cinema, restaurants, art exhibits. Immaculately clean. Wonderful bedding, pillows and towels. Great location. Close to the center of old town, by the canals. Staff was wonderful and welcoming. Even with checking in on the biggest holiday of the year. Not yo far from the airport.
Stayed in April 2025
Reviewed: 5 May 2025
Swathi
United StatesNothing!
The Metzlr House went above and beyond my expectations for an overnight stay! Not only was the staff incredibly attentive and accommodating, the room was very comfortable, beautiful, and more than what I had expected in the best way. It made me wish I could have extended my stay in the area, especially with its' central location. It already has a lot of great amenities, but I'm sure once the construction is completed for the rest of the building, it will be even more amazing!
Stayed in April 2025
Reviewed: 27 April 2025
Henriette
NetherlandsSmall gestures here and there from a beautiful designed chocolate bar to comfy slippers and amenities. Breakfast was also nice with quality nuts etc.
Stayed in April 2025
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content