Smakkelaarshoek 24, City Centre, 3511 EC Utrecht, Netherlands
#15 of 42 hotels in Utrecht
Guests' ChoiceBased on 802 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.8
Staff
8.8
Value for money
7.9
Free WiFi
9.0
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End of dialog contentReviewed: 2 September 2025
Musole
ZambiaUnfortunately it being close to the station the surroundings outside were not as clean as I expected
Close to the train station
Stayed in September 2025
Reviewed: 1 September 2025
Tay
GermanyThe location is superb , the breakfast was great My kids und I had fun .
Stayed in August 2025
Reviewed: 31 August 2025
Cannelle
FranceGreat location, spacious room, comfortable beds. Our room overlooked the train station but we were quite impressed with the sound insulation and we were not bothered when sleeping. However for light sleepers it’s best to use ear plugs on top (they even provide guests with ear plugs).
Stayed in August 2025
Reviewed: 31 August 2025
Zoe
United KingdomFabulous location for one night stay in Utrecht
Stayed in August 2025
Reviewed: 31 August 2025
Melanie
SpainIt is right by the train/bus/tram station, in front of a large shopping center, and a 5 minute walk from the historic center. The area is safe, the windows huge, the beds comfortable, and the breakfast abundant. There is a swimming pool, too!
Stayed in August 2025
Reviewed: 31 August 2025
Jacob
DenmarkNo slippers or bath rope in room for the spa, absurd location of TV, relatively small pool (but good depth), not very soundproof from neighbors (from street was fine), expensive breakfast as add-on, aircon was to close to bed = risk of getting a cold
Great location, friendly staff, modern spa
Stayed in August 2025
Reviewed: 30 August 2025
Mrs
GermanyGreat location, close to the station and shopping mall, and just a short walk from the centre. The reception staff are very friendly, attentive and helpful. I particularly liked the view from my room, overlooking the busy railway tracks; from my bed I could enjoy the sunset, and the illuminated glass-brick minarets of the local mosque in the background. Despite the proximity to the station, the room was very quiet. The pool is small but adequate; there is also a steam bath and sauna, and a little outdoor terrace. Being open til 11pm, there is plenty of opportunity to find a quiet time there to relax.
Stayed in August 2025
Reviewed: 29 August 2025
Scott
United KingdomNo access for vehicles - parking in nearby car park at 40 euro a day
Location. Central perfect
Stayed in August 2025
Reviewed: 27 August 2025
Aisling
IrelandExcellent location with the added benefit of the wellness and pool area.
Stayed in August 2025
Reviewed: 27 August 2025
Calvin
NetherlandsThe bed was a little tough which my partner didn't like. Also there's a lot of construction going on outside which does ruin the view a little.
The room was very spacious and with all the open windows it gave a very cool penthouse vibe. The jacuzzi also felt nice and comfortable. Friendly staff and we could check in a couple hours earlier than the dedicated time.
Stayed in August 2025
Reviewed: 24 August 2025
Michaela
United KingdomNothing
Proximity to the train station and centre
Stayed in August 2025
Reviewed: 17 August 2025
Hendrik
United Arab EmiratesCentral AC not sufficient and room too warm. Didn’t sleep well.
Great location, friendly staff
Stayed in August 2025
Reviewed: 14 August 2025
Sara
United KingdomView of train tracks. Off putting ear plugs provided. Didn’t hear much noise though
Stayed in August 2025
Reviewed: 11 August 2025
Lisa
AustriaThe cleaning could be better, the spa area with sauna doesn't seem in good shape, the pool is pretty cold but ok, in most of the hotels you get a coffee pad machine, this could be improved
Nice hotel next to the train station, on the deck floor there is a little swimming pool, nice after a whole day of walking and sightseeing, rooms are nice and comfortable, free baby cot for the room
Stayed in August 2025
Reviewed: 8 August 2025
Jack
United KingdomNothing
Location. Swimming pool. Overall excellent
Stayed in August 2025
Reviewed: 7 August 2025
Sami
United KingdomI tried the breakfast one morning, and while it was nice, it felt a bit pricey so I didn’t have it again.
I had a lovely stay at Inntel Hotel. The staff were really friendly and check-in was quick and easy. My room was massive, spotless, and had an incredible view overlooking the train station. The location is perfect, just a short walk to the canals.
Stayed in August 2025
Reviewed: 7 August 2025
Maria
SwitzerlandThe spa
Stayed in May 2025
Reviewed: 5 August 2025
Seifeddine
GermanyIt was Not Clearly mentioned in the Description that it is actually Not 20€ to park but 38€ and the parking does Not belong to the Hotel Building. Unfortunately it was Not mentioned that the swimming Pool was closed because of repair / construction work otherwise we would have Not paid 150€ for the Hotel Room!
Die Lage war perfekt
Stayed in July 2025
Reviewed: 4 August 2025
Keith
United KingdomGetting to the hotel by car is hell and parking must be via P4. parking at HC station complex. There is a sign outside the hotel that says visitors can reach the outside door of the hotel but it's really a cycle lane and hard to find and use. The parking section of the booking.com needs improvement.
modern and clean hotel in the centre of Utrecht.
Stayed in August 2025
Reviewed: 4 August 2025
Agata
SpainI stayed 5 nights and the floor in my room was not vacuumed every day. I could see on the floor some little stones or dirt for a couple of days after I accidentally brought them inside on my shoes. So that could be improved cos the rest of cleaning was very good,
Very practical location, modern decor of room and the hotel, nice breakfast
Stayed in August 2025
Reviewed: 25 July 2025
Christoforos
NetherlandsClose to the station - super clean room - very friendly staff - nice view from 8 floor.
Stayed in July 2025
Reviewed: 24 July 2025
Annemarie
AustraliaMattress was very soft I would’ve preferred a little more firm. Breakfast was expensive
Location,views
Stayed in July 2025
Reviewed: 23 July 2025
Evanthia
United StatesThe location was very good. Walking distance to everything!
Stayed in July 2025
Reviewed: 15 July 2025
Ellen
NetherlandsIt was noisy, I could hear my neighbors quite well.
Next to train station. Very nice room with bath and a nice view.
Stayed in July 2025
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