Reviews of Hotel de la Bourse 2 stars

Great location, friendly staff, fair price.

The room was small and the equipment was very basic. There was a lot of noise from the street and nearby bars all night long. Nearby parking is very expensive (costs almost as much as the hotel) There was a bad smell at times. We informed the staff who promised to check, but we did not hear back. One day, it was not clear whether the room had been cleaned. We had a fire alarm one evening for unspecified reasons. Overall, the stay was pleasant in spite of the above.

The location is perfect to visit the center of Maastricht, in a very nice square. The staff was very kind and let us leave our bags for free for a couple of hours after we left the room in the morning

Great spot in the city, close enough to public transport. Lots of food options nearby and staff were very pleasant.

Constant sewerage smell in room and was overpriced for what we got. Very loud Irish pub next door which had music til 3-4am which wasn’t disclosed. Warm was very hot with not much insulation and the “fan” in the room was a desktop fan which wasn’t sufficient for the whole room so it was boiling hot in the room.

I was on room only basis. Room very clean, adequate and whilst I appreciate it was a v busy time with Andre Rieu in town, for a 2 star hotel it was expensive. The biggest problem was incredible heat and humidity at night although the fan helped a little. Great Staff, really friendly. I will definitely stay here again.

Difficult to say when it’s a basic hotel and no idea how you solve heat/humidity in a room in the roof! But air con would have been great!

Evening meal on first night was very good. Many of the junior staff are friendly and helpful

Issue 1: Extremely rude senior staff member with terrible customer care skills. Tried to prevent me leaving when I had an Uber waiting to take me to an event. Created a public scene following an error by her own staff. Manager thought it acceptable for her to manage the subsequent complaint, during which she lied to make her actions seem more acceptable. They weren’t. She removed my access to my room, with all my belongings inside including passport. Insisted I leave my event and return to the hotel. Apparently the pre-authorisation of my credit card via booking.com is completely meaningless to them. Issue 2: Room 19 is terrible small and very noisy. It is below the air conditioning unit, and when you lie down on the bed you have a droning through your head. Extremely uncomfortable. How could I be assigned such a terrible room when I booked seven months ago?!

Location and friendly helpful staff

No air conditioning

I greatly appreciated the hotel's excellent location in the city center. The staff is very helpful.

My room was quite small and the bathroom was very small, so every time I took a shower, water was all over the bathroom.In summer, it can also be very hot in the room, as it is not equipped with air conditioning, only a small fan.

We were going to the Andre Rieu concert. The location is very close to the venue. Very convenient to walk back to the hotel. Its a very noisy location when you have open windows. At 4.30 on Saturday they are preparing the market. Lots of noise. Although all the noise it was a great location to stay for this event. The staff was very friendly. We paid a lot for this 3 star hotel but that had to do with the event. And we understand that.

Good location, lovely friendly and helpful staff

Location is great, breakfast is ordinary

Very noisy, you can hear drums beats and people chatting even at 3 am. I also see a spider on the bed…

The staff was very nice. The hotel is very central, which makes it close to everything. Unfortunately, there is an Irish pub that won't let you sleep until 2am and the market that will wake you up at 5.

I couldn't sleep because of the noise and lack of air-conditioning.

It was clean, and very good location.

Really no facilities. No fridge, no kettle, no microwave, no coffee machine, no glasses, no bottle of water service. We need to go to the bar downstairs or supermarket after shower when we want to get a cold drink. Or want to have a warm drink before go to bed. Seriously, too simple. Only have beds and electric fan. That’s it. But staffs are friendly and very clean.

Overall the stay was great. The rooms were clean, the breakfast was good. Most of all the staff were great. Always happy to help us.

all was great