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Reviews of Hotel Carillon 2 stars

Grote Markt 27, 2011 RC Haarlem, Netherlands

#27 of 27 hotels in Haarlem

Guests' Choice

Review score

Based on 188 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.0

  • Location

    8.8

  • Facilities

    5.3

  • Staff

    7.1

  • Value for money

    5.8

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 3 September 2025

    5.0
    good price but noisy and inconvenient for older couples with luggage
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    there are 2 flights of very steep narrow stairs to lug your luggage up to the 2nd floor. Very noisy since it sits on the square and people were partying all night with glass breaking, shouting, loud music

    quaint , right on the square, and about a 15 min walk with luggage from the train

    Stayed in August 2025

  • Reviewed: 3 September 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Was noisy

    Was close to centre of town

    Stayed in August 2025

  • Reviewed: 20 August 2025

    5.0
    Passable
    • Family with young children
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The stairs, the host was not really friendly or talkable, I arrived at 9 pm and around 9:55 am my acces card was already declined/deactivated and there was no one there and the number for the reception nobody picked up, check out could be untill 10:30 am which is very early. I stucked for one hour outside half clothed before they arrived at 11 am.

    The city was cool

    Stayed in August 2025

  • Reviewed: 15 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The stairs are too steep.

    The location in the city of Haarlem was the best.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Shame there was no breakfast.

    Great location

    Stayed in June 2025

  • Reviewed: 17 July 2025

    6.0
    Great Location Small Room
    • Leisure trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    Leaky toilet. No remote (found under the bed on my second night). No lift. Quite expensive for what you get. Room was small.

    The views from the room. Very central location.

    Stayed in May 2025

  • Reviewed: 25 May 2025

    7.0
    Basic hotel in centrum
    • Leisure trip
    • Group
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Geen koud water

    Lokatie

    Stayed in May 2025

  • Reviewed: 20 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The plumbing was a bit old. Lights by the bed did not work. A bit pricey for the size of the room.

    Location was great.

    Stayed in May 2025

  • Reviewed: 22 April 2025

    5.0
    it does the job.
    • Leisure trip
    • Couple
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The soundproofing could be better, as it can get a bit noisy until the restaurant closes. The bathroom felt a little outdated, and the staircase could be a safety concern, especially for those with mobility issues.

    The hotel is centrally located, making it easy to access public transport and nearby attractions. It’s a decent choice if you’re out exploring all day and just need a place to sleep at night.

    Stayed in April 2025

  • Reviewed: 9 April 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 4 nights

    Very narrow steep stairs up to 2. and 3. floor. Small room, on tiny comunal shower. No bed side lamp. No possibility to wash hands after using comunal toilet. Sink in room, good, but should have soap. No possibility to get a coffe in the morning. No frills, a budget hotel

    Clean room, towels and bed. Staff friendly and helpful. Excelent location. Good coffe, nice outdoor seating. But closed mondays and never open early enough to have neither breakfast nor a coffe before exploring the city

    Stayed in April 2025

  • Reviewed: 30 January 2025

    7.0
    A very affordable stay in simple, clean accommodation with a great location.
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 4 nights

    A couple of small things - the light over the mirror was broken. My key-card stopped working the day before I was due to leave (but they fixed it up quickly at the reception)

    It was a nice little attic room in an old building. It was in the heart of the old town, with a view of the ancient church from both windows.

    Stayed in January 2025

  • Reviewed: 18 October 2024

    5.0
    DIRTY - EXPENSIVE - DODGY
    • Leisure trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    - very dirty and broken lamps and room door. - when I got to my room some old and dirty Ukrainian guy came to show me how to open the door and he had a card that could open my door, he was dodgy and only spoke Ukrainian. I did not feel safe leaving my belongings there. - very very noisy till 3 am I DO NOT RECOMMEND

    The only good thing we’re the friendly asian couple at the bar/reception. And the location.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    7.0
    Nice room but wouldn't stay again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Stairs dangerous No lift Very noisy position at front of hotel

    No breakfast

    Stayed in October 2024

  • Reviewed: 23 September 2024

    6.0
    everything ok except the bathroom
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    the bathroom was small, poorly lit, poor water pressure, shower tap tied to the pipe with a piece of plastic, no anti-slip in the shower

    excellent location, friendly and knowledgeable staff, very clean room, very quiet

    Stayed in September 2024

  • Reviewed: 23 September 2024

    6.0
    It has no elevator while the stairs are very small and narrow. The building is not horizontal.
    • Leisure trip
    • Solo traveller
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Staff was very friendly and professional.

    Stayed in September 2024

  • Reviewed: 26 August 2024

    6.0
    Did the job
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Poor value for money, although it was Dutch GP weekend. Not the quietest stay.

    Central location.

    Stayed in August 2024

  • Reviewed: 7 June 2024

    5.0
    Just okay...
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Moldy shower, leaking water on bathroom floor, no staff in morning for check out

    Comfy beds, location good

    Stayed in June 2024

  • Reviewed: 6 June 2024

    6.0
    good value; central location and friendly staff, tho beware the stairs!
    • Business trip
    • Family with young children
    • Double Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    the stairs to the rooms were a bit precarious: very narrow steps and very steep. it was very hard to take our luggage up and down and we needed to ask for help from the staff (who were lovely and very helpful) the room had a step up between the door and bathroom to the area with the beds which my mum tripped on a couple times, so might be an idea to add some warning tape or something to highlight it better. the wifi was a little patchy for me which made it hard to do some online meetings I needed to and had to switch to my phones hotspot instead.

    really friendly and helpful staff, clean and bright room with great views onto the street with the cathedral as well as large windows that open fully. comfortable beds with nice fresh and clean bedding. cheaper by far than most other hotels in the area while still being a clean and comfortable space. no bells and whistles sure, but very good value for money

    Stayed in June 2024

  • Reviewed: 5 June 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The facilities are not great, the room is not beutifull or much comfortable

    Amazing location, very nice staff, charm

    Stayed in June 2024

  • Reviewed: 14 May 2024

    7.0
    Great location. Basic but very clean. Perfect if you plan to spend your days exploring and you just need a place to rest
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Arrived and given room key to find room was not ready but also that the window was wide open and the bed was soaked. When I notified them they said they would get it ready in 5 minutes. I didn’t want to sleep on a wet mattress so I requested another room. Thankfully another room was available.

    Very basic but very clean. Great location and served it purpose.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    6.0
    Superb location, but not the property. Read all guest's review before book.
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 1 night

    Very narrow and steep stair. Not for guest with big large luggage unless you get ground floor room.

    Location is unbeatable.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Shower
    • Stayed 2 nights
    • Submitted via mobile

    The window did not work so all the late night restaurants goers were right outside and could wear there conversation till the wee hours of the morning. Ear plugs definitely recommended.

    Location was nice

    Stayed in May 2024

  • Reviewed: 30 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Room with Shared Bathroom
    • Stayed 2 nights

    Mattress extremely uncomfortable and tv did not work

    Perfect central location , welcoming and friendly staff

    Stayed in April 2024

  • Reviewed: 24 April 2024

    5.0
    Fine, but would not recommend for more than 1 or 2 nights
    • Leisure trip
    • Group
    • Double Room with Shower
    • Stayed 1 night

    Very old bathroom, shower not entirely clean. The floor is slightly sloping which was a little weird but not too disturbing. Small beds in width. The lamps were positioned right above the beds and therefore it was hard to sit up against the wall to watch a movie comfortably. + the light switch was on the wall right above the bed as well. The pillow kept touching the switch in the middle of the night because of movement (so we had a slow disco at night with the light)

    Location is amazing! Easy checkin and out. TV available with Netflix!

    Stayed in April 2024

Showing 1 – 25

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