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  5. Reviews of Hostellerie Valckenborgh - Lodging Only

Reviews of Hostellerie Valckenborgh - Lodging Only

Hovetstraat, 6301 CT Valkenburg, Netherlands

#46 of 53 hotels in Valkenburg

Guests' Choice

Review score

Based on 21 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.0

  • Location

    8.8

  • Facilities

    6.1

  • Staff

    5.8

  • Value for money

    7.1

  • Free WiFi

    8.2

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Showing 1 – 21

  • Reviewed: 7 July 2025

    5.0
    Zero staff, zero care!
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Absolutely no staff to help you with anything. Rarely available on call and that too until just 4PM, one hour after checkin time. One of the cotravellers I met called it a ghost hotel and I understand why! Parking system is in shambles. The barricade doesn't open even after having your car registered and again zero help from anyone as nobody's available. Highly frustrating when all other parking options nearby are much more expensive. The beds are too soft and springy to the level of being uncomfortable. The location is noisy all night as it right in the center. Rooms are too warm for summer with almost no ventilation and you cannot open the windows as the noise takes over then.

    Centrally located, close to almost everything

    Stayed in July 2025

  • Reviewed: 28 June 2025

    7.0
    Electric disappointments.
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    I needed to charge an EV overnight but the charger was defective, and judging by the sign it had been for a while. Either fix it, or take it off the details. I also got a mains voltage electric shock off the light plug. Needs fixing.

    Excellent spot, nice quiet room with comfy bed.

    Stayed in June 2025

  • Reviewed: 15 May 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night

    The charger for loading my car wasn't working.

    Stayed in May 2025

  • Reviewed: 27 December 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent Location staff was very nice. Little knew bring all Elektronik but once you figure it out its easy.

    Stayed in December 2024

  • Reviewed: 2 December 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    The service is bad. Breakfast was 22 euros and a lot of things were burned. Like the bacon, bread and croissants. We reserved our parking spot online for 24 hours through one website called mobypark. The hotel still charged us 25 euros for the parking spot. They kept saying that they have nothing to do with payments to mobypark. At the parking entrance, are many parking apps where you can reserve a spot. But if u are staying at the hotel, they will charge you even more. Something that doesn't really make sense. In the bathroom were still some hairs and shower gel from the previous guest.

    Location was perfect to visit the city

    Stayed in December 2024

  • Reviewed: 3 August 2025

    1.0
    Ghost town hotel. It was just very... strange.
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no staff *at all* when we arrived at 6pm. We had no idea how to get in. We couldnt even enter the car park (our car was not registered in the system despite email communication). We ended up walking / passing the car park barrier and saw an envelope with my name taped to the entrance door. This contained the key cards to our rooms. We refer to it as the "ghost town" hotel. Also didnt know how to check out so we just left the key cards at what used to be the reception area.

    The location was the only good thing as it's right by the resto street.

    Stayed in August 2025

  • Reviewed: 31 July 2025

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is given wrong phonenumber on the webstie,so you cant reach anybody from the hotel. My room is not cleaned up, everywhere dust, a weird stinky smell hanging in the room, fridge not working, when I went to bed, started to scratch myself, felt something in it. It was a terrible night.

    The place is good located and there is a lot of restaurants and parking near to. Also very close to the supermarket.

    Stayed in July 2025

  • Reviewed: 30 July 2025

    10
    Enough to enjoy the town
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Maybe some more info around where to put the key at check out. I put it on the frontdesk hoping that was ok.

    Easy accessible. Help was there when you needed it. Great soft beds, really great sleep.

    Stayed in July 2025

  • Reviewed: 3 April 2025

    9.0
    Lovely stay in central Valkenburg. Easy check in.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    Location was great.

    Stayed in March 2025

  • Reviewed: 14 January 2025

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    No staff or guidance not very welcoming

    Near to all attractions

    Stayed in December 2024

  • Reviewed: 1 January 2025

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    I made a reservation and they cancelled it the day before my arrival by calling me. I had to call them multiple times so they would at least send me a written message confirming that the cancellation was because they overbooked, their behavior was very unprofessional. They afterwards ignored my messages about the refund and it wasn't until I contacted booking that they started processing the cancellation and refund. This was over a month after so it seems like they had no intention of returning the money until booking contacted them. Until that point booking had zero info about the cancellation.

    Stayed in November 2024

  • Reviewed: 20 December 2024

    1.0
    Could not get into the hotel or the car park. They sent the instructions in Dutch so I didn't unders
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No reception

    Stayed in December 2024

  • Reviewed: 12 December 2024

    3.0
    Outdated, needs attention and renovation. Thin walls, noisy stay
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night

    The rooms are very outdated that you still smell the mold from the 70's. The idea is to keep the atmosphere of those times, the entrance and the hall are quite well maintained and clean. But the rooms don't give the same vibe, even if you clean it well, that wallpaper and furniture will make it look dirty and old. With the digital key to open the room I expected to see also the rooms more 'renovated'. Talking about digital, their system keeps sending you emails to check-in online and add your credit card details. Although we contacted the hotel to request the check-in at the reception, we kept receiving these annoying emails. The walls are very thin, we couldn't sleep due to the noisy neighbors above and the ones next to us. I could hear everything. There is a kettle in the room but no cups. You only have plastic cheap cups that melt with the hot water. It would benefit to put ceramic cups. Breakfast is too expensive for what you get, 22 euros. It was poor, not much choice of warm food, and the cheese in the buffet was with mold, you could see it was expired.

    Great location, in the center. Clean room.

    Stayed in December 2024

  • Reviewed: 2 December 2024

    9.0
    Great location
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    Not having a physical key to get into the building or the room as this is all via your mobile phone. However if your battery goes on your phone you have no way of accessing the hotel. Physical keys is always better.

    Did take up breakfast.

    Stayed in December 2024

  • Reviewed: 18 November 2024

    1.0
    Terrible experience. Hotel canceled reservation with no notice. Lied about it and gave no apology or assistance.
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Arrived for checkin. Informed by rude staff member that our reservation was canceled. Staff lied and said they tried to call and booking contacted us. There was no notification anywhere. Hotel sent five confirmation text and even replied to request to checkin early. Do not book with this hotel. I understand that accidents occur but they were completely unapologetic and unhelpful. Hotel is old and over priced. Breakfast is not worth 22 euro.

    Location is centrally located.

    Stayed in November 2024

  • Reviewed: 29 July 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 27 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 24 December 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

  • Reviewed: 31 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 5 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

Showing 1 – 21

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