Reviews of Amrâth Grand Hotel Frans Hals 4 stars
Damstraat 10, 2011 HA Haarlem, Netherlands

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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReception staff were friendly and helpful. The location is superb and you are surrounded by everything you could want or need on a short break.
I think the hotel itself if good, but housekeeping was not really up to what you would expect for the price we paid. The room was generally clean, although tops of headboards, mini-fridges were dusty. The mini fridge was switched off during our stay despite having things in it. Beds were not remade properly, and supplies like coffee/teas were not replenished. I also was not a fan of the opaque glass bathroom door that doesn't lock.
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewFantastic location. Lovely friendly staff
Dear Katrina, Thank you for taking the time to write us a review about your stay with us. We would like to thank you for mentioning us in here, this is really appreciated. And we are happy to read that the location of the hotel was in wish. Our team hopes to welcome you again with us in the future. With kind regards, Demi Administration.
Dear Katrina, Thank you for taking the time to write us a review about your stay with us. We would like to thank you for mentioning us in here, this is really appreciated. And we are happy to read that the location of the hotel was in wis… Show more
Reviewed: 30 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewVery central and quiet. Great buffet breakfast. Staff were friendly and very helpful. Room was clean. Mattress was quite soft, but slept well as comfortable. Would recommend.
Nothing
Dear Elizabeth, Thank you for leaving us a review about your stay with us! We are very happy to read that you had such a lovely stay with us. We also really appreciate it when you mentioned our staff in your review. We hope to welcome you again in the future! With kind regards, Carmen\\ Front office
Dear Elizabeth, Thank you for leaving us a review about your stay with us! We are very happy to read that you had such a lovely stay with us. We also really appreciate it when you mentioned our staff in your review. We hope to welcome y… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewWe have stayed at Amrath Haarlem three times within the past two months as visiting family during a European holiday. For our most recent stay we booked the Junior Suite which was fabulous! A huge amount of space in the room and lovely big bathroom too. We don't book breakfast so can't comment on that but the staff are lovely and the room is clean and comfortable. This hotel is a perfect location in Haarlem hence why we keep returning to it!
The wifi in the suite was a little weak at times.
Dear Garth Bruce, Thank you for taking the time to leave us a review about your experience with us in the hotel! We are very happy to read that you enjoyed your stay so much, and that you even got to try our Suite room. We really appreciate it when you mention our staff also in your review. Sorry that our wifi connection did not worked all the time on your devices. We hope to welcome you again! With kind regards, Carmen \\ Front office
Dear Garth Bruce, Thank you for taking the time to leave us a review about your experience with us in the hotel! We are very happy to read that you enjoyed your stay so much, and that you even got to try our Suite room. We really apprecia… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBrilliant location! Lovely staff!
Our room was a bit airless as the window was quite small
Dear Jenny, Thank you for taking the time to write us a review about your stay. We are happy to read that everything was in wish. And that the location scored points! Our staff really appreciated it that you mentioned us in here. We hope to welcome you back with us in the future than we will select a bright window for you! With kind regards, Demi Administration.
Dear Jenny, Thank you for taking the time to write us a review about your stay. We are happy to read that everything was in wish. And that the location scored points! Our staff really appreciated it that you mentioned us in here. We hop… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGreat location, friendly staff, very clean
Dear Tracy, Thank you for taking the time to leave us a review about your stay with us! We really appreciate it that you mentioned the staff, and the location. For your next trip to Haarem we hope to welcome you again! With kind regards, Carmen \\ Front office
Dear Tracy, Thank you for taking the time to leave us a review about your stay with us! We really appreciate it that you mentioned the staff, and the location. For your next trip to Haarem we hope to welcome you again! With kind regard… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in June 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewThis is a beautiful property in a fabulous location.
Everything about the property was top notch.
Dear Ross, Thank you very much for your review, and ranking us 5 stars! We really appreciate this, and we hope to welcome you again in the future if you are planning to visit Haarlem again. With kind regards, Carmen \\ Front office
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewWe stayed for three nights, and would happily return again. Perfectly clean rooms and facilities. Exceptionally friendly and helpful staff. Hotel is in a great location and very close to everything locally. We had a lovely street view from the window. The windows offer good sound proofing for general night time noise. Beds are comfortable. The price was very reasonable, considering our stay happened to fall during the Haarlem Jazz Festival. Thank you for a great stay!
Nothing!
Dear Niamh, Thank you very much for taking the time to write a review after your stay at our property. We're very happy to have received the 5 star ranking! And also honored by all your compliments! We appreciate the fact that you describe our colleagues as exceptionally friendly and helpful staff. This really means the world to all of us. Thank you again and we're happy to have the opportunity to welcome you again in Haarlem! With kind regards, Teeuw Front Office Supervisor Amrâth Grand Hotel Frans Hals.
Dear Niamh, Thank you very much for taking the time to write a review after your stay at our property. We're very happy to have received the 5 star ranking! And also honored by all your compliments! We appreciate the fact that you descri… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation was fantastic! It is right in the heart of Haarlem. Rooms were big and spacious.
The room and bathroom was old fashioned. There was not enough lighting in the junior suite. So the room is dark at night.
Dear Shufen, Thank you very much for taking the time to write a review after your stay at our property. We are very pleased to see you mentioned our location, right in the heart of Haarlem! For being old fashioned, we are very pleased to inform you we've already started with renovations of all public areas as well as all hotel bathrooms since last year. And in regards to the light in the room, we appreciate the feedback and will take this with us in our meeting so that we can continue to improve ourselves. We hope to have the pleasure of welcoming you back to Haarlem in the future! Kind regards, Teeuw Front Office Supervisor Amrâth Grand Hotel Frans Hals
Dear Shufen, Thank you very much for taking the time to write a review after your stay at our property. We are very pleased to see you mentioned our location, right in the heart of Haarlem! For being old fashioned, we are very pleased to… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat location set in between the centre of Harlem and the river. Friendly staff, nice room super comfy beds.
A little nitpicky, but I didn’t like all the big metal cleaning crates that held the bedding etc when cleaning the rooms it made it hard to pass on occasions.
Dear Lorna, Thank you very much for writing a review after your stay at our property. We are very pleased to receive such a high rating and would like to thank you for mentioning the location and room comfort. We also truly appreciate your kind words about the friendliness of our staff. In regards to the housekeeping carts, we appreciate the feedback and will take this with us in our meeting so that we can find a way to continue to improve ourselves. We hope to have the pleasure of welcoming you back to Haarlem in the future! Kind regards, Teeuw Front Office Supervisor Amrâth Grand Hotel Frans Hals
Dear Lorna, Thank you very much for writing a review after your stay at our property. We are very pleased to receive such a high rating and would like to thank you for mentioning the location and room comfort. We also truly appreciate you… Show more