I couldn't find any fault with the hotel or staff.

There was a good choice for breakfast. Very tasty.

Stayed in August 2025

ALL

Stayed in August 2025

I pay the romantic Pakete and like in the foto down ..... i was ashamed 😔 to my future wife I know the 15€ for the rosa petals was okay but the clothes bet was really said that happened in so especially night of my life

Stayed in August 2025

In our opinion, it's not a 4* hotel, but a 3*, therefore the quality-price ratio is not good.

The location is in the old part of Alkmaar, it was nice to walk around there.

Stayed in August 2025

Room size and facilities.

Good location for sightseeing, bars and restaurants.

Stayed in August 2025

Excellent location. Nice clean quiet room. Very nice and helpful staff. Breakfast was alright.

Stayed in August 2025

Cleaning service

Breakfast was great,

Stayed in July 2025

Unfortunately no airco in the room.

Nice building and we booked the suite with sauna and whirlpool.

Stayed in June 2025

Location is perfect and Staff were so polite and welcoming.

Stayed in June 2025

Location

Stayed in June 2025

Nothing - everything was OK

Rooms were clean and comfortable and breakfast was excellent

Stayed in June 2025

The layout is a bit weird, but it is spacious and has everything you need.

The location is perfect! You walk out of the hotel and you are in the city center.

Stayed in May 2025

The ventilation in the bathroom was on 24/7, but this wasnt too loud with the bathroomdoor closed.

Check-in was quick and easy. Parking near the hotel is not great, but we knew this so we parked way outside the city and traveled by bike to the hotel. Everything else in the hotel is quite as expected. Decent beds, good sized rooms, fine and clean bathroom. (

Stayed in May 2025

Room wasnt clean. Coffee machine water holder filthy. Kettle needed descaling. Some if the furniture needed repairing.

Location, staff and building

Stayed in May 2025

Our room was huge and very comfortable but it was dirty (Room 118) Drinks from the last guest were still in the mini bar, carpets were not properly hoovered, windows were dusty and smeared.

Perfect location in the town. Lovely staff at the front desk.

Stayed in April 2025

convenient location in centre of Alkmaar

Stayed in March 2025

Lovely renovation of an old post office. Perfect spot in the heart of it all. Close to everything. Train stop is a 20 min walk with a suitcase. Has a concierge and breakfast available if needed. Loads of options around close by as well. The staff are accommodating and i enjoyed my stay here but it sometimes felt more like a nice hostel than a luxury hotel. They also need to do some maintenance as wall scones hanging off the wall and walls not finished being painted isn’t a good look in the room. Not at 200 euro a night!

Stayed in April 2025

Although available by calling hotel telephone number, there were no staff actually on duty through the night which was a suprise for a hotel of such a size. Aware of a couple of incidents on site (not the hotels fault) but where it would have been helpful if front desk manned 24 hours. Originally booked room for one night through booking.com, all at ‘Free Cancellation’ rate. Then added a second night, again at Free Cancellation rate. Unfortunately, had to cancel (within the free cancellation period) the 2nd night booked. Hotel wouldn’t let me do this unless the one remaining night charge (as per original booking) was increased substantially. Frustrating to then find when I arrived that the room I had (which was quite small) was available at a much cheaper rate matching the one I was originally charged for one night.

Nice comfy bed in clean room with decent Bathroom. Very friendly staff and location of hotel was excellent for the old town etc. Breakfast was very good and also a nice small bar for guests to use.

Stayed in March 2025

the coffee machine didnt work

Great place and personal

Stayed in February 2025

Breakfast started late (at 8:00) in the weekends

Very nice and clean hotel in the heart of Alkmaar. Very friendly staff.

Stayed in January 2025

Perfect location in the old part of town, but nothing out of the ordinary.

Stayed in December 2024

Breakfast was only.meal available . Perhaps a small shop at night would help.

Breakfast was fine and sufficient

Stayed in December 2024

My room wasn't serviced at all in my one week stay.

Nice room, friendly staff and good breakfast. Location very convenient for the station and local retail outlets.

Stayed in November 2024

I have stayed at the Grand Hotel on a number of occasions over the past few years and always enjoyed my visits. The hotel is located in the centre of the town with many restaurants close by. The staff have always been very friendly and helpful and the recent renovations to the hotel have helped make all stays very enjoyable.

Stayed in November 2024