Bar shut a bit early! But nothing much really.

I had a 'corner' room with great canal views. It was large and comfortable. Great breakfast with a wide selection and a bar/lounge with a canal view. Handy for the train and tram stations and to just walk into town.

Stayed in August 2025

The restaurant was terrible, got in late on the first night and ordered chicken skewers on flatbread. It cam out of the kitchen in about 2 minutes and was barely warm on stone cold supermarket bread. They couldn't even be bothered to warm it up properly let alone cook it fresh. I was too tired to say anything and what's the point of saying anything if the kitchen is prepared to send out something like that it's not really a restaurant just a canteen.

Hotel was great

Stayed in August 2025

Price

Staff

Stayed in August 2025

Location. Very clean room. Friendly staff

Stayed in August 2025

I can’t smoke in the room.

The room I booked has a balcony. The receptionist assisted me in extending a night. The Wifi is fast.

Stayed in August 2025

The housekeeping was below average even i came back 2 times and they didn't clean the room bathroom was almost empty other than the hanging shower gel and shampoo when i stay in hilton i expect more.

Friendly receptionist smooth check-in didn't like the first room, but thanks to duty manager, sorry for not mentioning his name as i forgot the other room was spacious with a nice view.

Stayed in August 2025

There were no major issues, just a couple of very minor points: 1) the design of the shower means a lot of water escapes under the door, so you do have to put a towel down to stop it flooding. 2) just wanted to mention for very light sleepers there is a rooftop bar which opens until 3am, and initially I could hear the music from my room on the 4th floor (through the inside courtyard of the building), however around midnight that stopped (maybe they close the terrace then, or turn it down?), so I couldn't hear it any more, and it wasn't a big problem for me.

I enjoyed my stay. There was a nice friendly greeting when I checked in, and they also gave me a "DoubleTree cookie" which was delicious. The room was a good size, plenty of space, separate chair and table, and a huge bed which was very comfortable. There were two types of pillows, one softer than the other, so you can get the perfect amount of support, and I slept very well as the rooms seem to have great soundproofing. There was a fridge and tea/coffee facilities too, plus a small safe for valuables. There was also a large wardrobe with hangers. The air-conditioning was excellent, which an intuitive touch panel to set the speed and temperature, and it stayed how I wanted it, rather than resetting, or shutting off like in some hotels. The bathroom had a shower cubicle, no bath, but was a good size otherwise, and the shower itself had great pressure, with a waterfall effect, which was very refreshing. There was a good size sink with plenty of space around for my toiletries which is helpful.

Stayed in August 2025

Our room was not serviced. For the nightly rate of $500AUD we expected we would come back from a day out to fresh bed and towels. This was not done and when I advised reception they didn’t seem to care. They apologised but intimated that I must have put the do not disturb on the door - this was not the case. Disappointing.

Room was lovely and staff were attentive when we had questions.

Stayed in August 2025

Roof bar noise at night, we were in 10th floor

Centrally located,

Stayed in August 2025

Room services have not met our expectations. It could have been better.

Location was great, breakfast was expensive but very good. Staff were friendly

Stayed in August 2025

Nothing

We picked this hotel as we wanted somewhere local and special to celebrate our 30th Wedding anniversary. Our daughter had contacted the hotel and they had organised the champagne and petit four's, a beautiful note and rose petals all over the bed. All very romantic and such a surprise.

Stayed in August 2025

Location. Friendly staff.

Stayed in August 2025

Perfect location

Stayed in August 2025

We were told our room was not ready when we arrived so we waited 3 or 4 hours and then I asked the staff again and they said our room still was not ready, SO, I asked what can we do to get one that is ready? She did not Offer, I had to ask her. So she looked and they had a room that was ready for 5 Euros more. I immediately say done, we will take it. She should have offered it to us without us asking and Not charged us the extra even though it was a small amount that would have been the right thing to do.

Stayed in August 2025

The comfort of the mattress was not what I would expect from Hilton Hotels.

The breakfast was excellent. We had an issue with the shower drain blockage but it wax sorted quickly.

Stayed in August 2025

Shower was good temperature but not much of a stream of water to shower well in

Clean and friendly

Stayed in August 2025

Nothing really .

Amazing staff , great location . Great bar and onsite restaurant options.

Stayed in August 2025

At night I could hear the club on floor 11 at when I was on floor 9.

Great location and nice hotel overall.

Stayed in August 2025

Location great. Clean and comfortable. Decent, refillable toiletries. Plenty of clean towels. We had a balcony with a fabulous view. Lovely, welcoming staff.

Stayed in August 2025

the pre-paid dinner when booking the room, dinner was not great, we ran out of option really quickly..as we stayed for 3 nights, so dinners were boring..

staff were very helpful at all times, always happy to help us..

Stayed in August 2025

I departed central station with my bike and the hotel was reached in under 5 minutes. I love the waterfront in Amsterdam and the hotel is in a fine adjacent position that rivals the Movenpick. This Hilton is as good as any in the brand.

Stayed in August 2025

The shower drain was blocked, we reported it and were well compensated.

Service

Stayed in July 2025

Rooms was too smakl

Location

Stayed in August 2025

Lack of toothbrushes and shippers The receptionist gave us a free drink for our wedding anniversary, but we were unable to use it due to the carelessness of the bar staff.

Clean room Air conditioner Good for rest

Stayed in August 2025