The only struggle was the front entrance door - it's somehow a bit difficult to open it from the outside the first time. I was helped by a person leaving, as they opened the door from the inside. During my stay, I witnessed other guests struggling with the door several times upon my return to the hotel, and I took my turn to offer them help. It was not an issue big enough to affect my rating in any way - just an observation as I was not the only person facing this issue.

The cabins are quite spacious - there was a pretty large space next to a bed where I could conveniently store my large suitcase. There were also several large shelves and a long clothes rack with hangers and hooks. The cabin came with 4 towels and 2 dressing gowns. The space next to the bed was over 2m tall, allowing me to stand and move with no issues. The door are fitted with a floor-to-ceiling mirror, which visually doubles the space. The bed was huge and very comfortable - even when sitting up, I still had some overhead space available. Along the walls there were lights and speakers which could be controlled via a smartphone app to create ambience. The showers and toilets were spacious, very functional and extremely clean.. The toiletrees such as shower gel, shampoo and even body lotion were provided. In the corridors, there was as much daylight provided as possible - there were many spots with glass walls and/or ceiling. The decor was tasteful and modern. The reception desk at the hotel was available 24/7 - all the hosts were helpful and pleasant. Additionally, there was a super easy self-check-in and check-out option available. On the final day of my stay, I was able to store my suitcase in a locker after check-out, and I collected it in the evening. The hotel is located at a very lively street filled with restaurants - the area felt safe. I couldn't hear any street noise inside the hotel or in my cabin - it was quiet. From Rotterdam Centraal it's best to get on tram no. 8 towards Spangen. The tram stop Museumpark is about 50 metres from the hotel.

Stayed in September 2025

Very clean facilities, comfortable bed, great location & really friendly staff

Stayed in September 2025

The pillows - i felt they were both too big and stiff. They should be either smaller or softer.

Very novel idea worth your money if all you're after is a place to crash at after a long day of walking and sightseeing. The bathroom/shower facilities were also good. Bluetooth speakers take the cake!

Stayed in September 2025

Very tiny breakfast, but tasty :)

Nice experience and concept of hotel. Comfortable, especially for one person. It was fully booked but I have never met anyone in bathroom :) I recommend to rent a bike and explore the city.

Stayed in September 2025

In the lower pod the ceiling above is solid and not padded. We both bumped our heads when bending to reach our bags. Something to be mindful of if you pick a bottom bunk.

CityHub Rotterdam was a unique and clever base. We chose a lower pod with a very large and comfortable bed, good headroom to sit up, and plenty of space for bags. Bathrooms and toilets were spotless with strong water pressure, and there were body wash, shampoo and conditioner in every stall plus hand soap and moisturiser at the sinks. We never had to wait for facilities. The ground floor has a big communal area with reliable Wi Fi, secure lockers and a handy self service kitchen. The wristband system made it easy to buy coffee, pour beer and use the vending machine at fair prices. The host was welcoming, answered questions with a smile and brought us a fan on request. Calm, quiet vibe and good value in a central location.

Stayed in September 2025

Wasn’t entirely soundproof so I could hear people talking in the hall.

Loved the centrality of the hotel and how clean everything was! The pod was nice and spacious and I loved having my own space.

Stayed in September 2025

It would have been even better if we could change the temperature in the room ourselves via app, but other than that, i can't think of anything else

The hub was super comfy and we were glad we could choose which hub we wanted (bed up or down). The bathroom and wc were clean, equiped and they even played music in there! I really liked the location as well, everything important was in walking distance ;))

Stayed in August 2025

Modern, convenient, clean and human. Value for money. I hope that they can be everywhere!

Stayed in August 2025

Wow. This is my new benchmark for hostels. Everything was thought through down to the smallest detail. + Thoughtful, modern amenities + Cool self-service setup + Spotlessly clean + Quiet atmosphere + Spacious, well-equipped pod + Towels and bathrobes provided + Perfectly set air conditioning + Convenient check-out time + Great location I absolutely loved my stay.

Stayed in August 2025

Honestly nothing to complain about - it was all good

I liked the privacy of the pods and how quiet it was, I was quite unsure about that aspect, but was pleasantly surprised! Super comfy beds, good downstairs communal space, I enjoyed my time!

Stayed in September 2025

Didn't find any downsides

unequivocally 10 out of 10 recommend 100%, very quiet hotel and very helpful staff. toilets and showers are very clean!!! I will recommend it to everyone!

Stayed in August 2025

+ city hosts were really nice and helpful, they help even with food recommendations + You are able to choose your own hub + You have enough space in your hub, and it's really amazing experience + You really can't hear anything from outside, when you are in a hub, they are 100% soundproof + It's really clean, modern, you are able to control your lights, music and there are even playlists from city hosts + Washrooms are very clean, equipped with products by Rituals + You get towels and also kimono + "Room key" is a bracelet, which is very practical + The design of the space is cute

Stayed in August 2025

Bit cramped

Convenient and novelty

Stayed in June 2025

No gripes or niggles.

You're not in danger of losing your key with this place's innovative system. Overall it was much quieter at night than expected so no trouble sleeping. Shared facilities presented no issues for stoma bag changing as the shower stalls have adequate shelving.

Stayed in August 2025

Very cozy room, they have a good temperature during summer and all the areas were very clean (even the shared bathrooms)- All the facilities were perfect for what we needed! Also the staff were very lovely and helpful!

Stayed in August 2025

The capsule was cozy. As I was traveling with person with walking disability we asked it to be close to the toilette - got it. The only thing is that it was quite chilly in the room and the corridors - so bring warm pajamas. The staff is super helpful and friendly and location couldn't be better! The lobby is inviting and pleasant for the first morning coffee.

Stayed in July 2025

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Modern hostel concept, super fun if you travel with a teenager for a weekend trip. Very clean bathroom/shower area. Located in a very lively area, full of restaurants and cafés Super well connected. If you suffer of claustrofobie this is not the place for you though... We LOVED IT! Last but not least the front office people are very nice and helpful!

Stayed in August 2025

If I had to be picky - aiir con bit noisy - but had ear plugs. May have been an issue without.

Amazing value for money. Central London for under £30. Hot showers, huge towels, comfy capsule. Air con great too. Perfect. Seriously, why would you need a hotel?

Stayed in August 2025

It was right in town, easy to get around. It's super clean, they have Rituals products in the showers. And the city hosts are super nice.

Stayed in August 2025

Nothing

Everything

Stayed in July 2025

Showers do not drain properly, one ends up standing in shower water.

Convenient location, enough space. They have bathrooms on the floors so you don’t have to go down in the middle of the night.

Stayed in August 2025

Very clean and nice design of the hostel. We liked the cleanliness of the shared bathroom, really clean. The location is very central, you can walk everywhere and don't have to take public transport (depending on your destination).

Stayed in July 2025

Every thing

Stayed in August 2025

The staff, location , clean all i liked.

Stayed in August 2025