Skip to main content
  1. Hotel reviews homepage
  2. Netherlands hotel reviews
  3. Zuid-Holland hotel reviews
  4. Rotterdam hotel reviews
  5. Reviews of citizenM Rotterdam

Reviews of citizenM Rotterdam 4 stars

Gelderse plein 50, Centrum, 3011 WZ Rotterdam, Netherlands

#7 of 79 hotels in Rotterdam

Guests' Choice

Review score

Based on 1681 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    8.7

  • Free WiFi

    9.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 5 September 2025

    10
    Very efficient hotel to stay in.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Location was excellent.

    Stayed in September 2025

  • Reviewed: 2 September 2025

    10
    Fabulous hotel that is really well located, staff were first class.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Nothing

    The location is next to the old harbour which has many eateries. It is over the road from the train station and everything is within walking distance, even the Euromast! To be honest it is a fab hotel with delightful staff who could not have been any nicer.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    8.0
    Great location
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    Having a sink in the bedroom, and the fact that the toilet/shower room door doesn't close completely and doesn't have a lock.

    The bed was massive! Nice choice of dishes for breakfast. Location is nice with a great choice of restaurants and close to the station.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing particular

    Lighting in the room.

    Stayed in August 2025

  • Reviewed: 28 August 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    location very close to Rotterdam's best attractions

    Stayed in August 2025

  • Reviewed: 27 August 2025

    8.0
    Relax and great room
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Always great experience! This time staffs very nice and helpful!

    Stayed in July 2025

  • Reviewed: 27 August 2025

    10
    Staff super smart ambiente cool
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff pulizia locazion bar

    Stayed in August 2025

  • Reviewed: 26 August 2025

    10
    Really loved it, was sad to leave!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Really optimized experience overall using technology, and super friendly and interesting staff.

    Stayed in August 2025

  • Reviewed: 26 August 2025

    8.0
    Domotic hotel, small room but super comfortable bed
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    For two people the room is fairly small, but it is very well designed, so one doesn't feel the pain so much.

    The staff was super helpful throughout the whole stay. Even in the late evening, staff was truly happy to help, to an extent I never experienced yet, especially in the Netherlands. Thumbs up to them, for real! The hotel room is fully "domotic", with lights, shades, TV, everything controllable through an iPad in the room. Which is interesting and quite practical. The (standard double) room is fairly small, especially for two people. But the bed is very large (takes up the whole width of the room, wall to wall) and very comfortable, the pillows too. Which is also rare. For someone who travels solo for a trip business, it's definitely a great value for money, for a couple it is also good but indeed, space is limited and there is no real wall separating the toilet and shower (it's an opaque glass wall, so both in terms of light and noise it's not the same as a separate bathroom). They stored our luggage in the day of check-in (and we had A LOT), and it was possible to park the car in the parking garage exactly below the hotel for 20€, from approx. 11h on the day of check-in until 14h on the day of check-out, so we could leave the luggage there until we eventually left. Great service. They also have bikes for grabs, which especially in Rotterdam are a great service.

    Stayed in August 2025

  • Reviewed: 25 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Beds are so comfortable and people working there are really helpful and friendly

    Stayed in August 2025

  • Reviewed: 25 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms too small, no coffee/ tea in the room

    Very nice location

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Highly recommand!!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast is diverse, yet when they kept stacking ,they turn to be not fresh.

    All the staff are very kind and friendly .They should be praised for their great personality and deserve a raise. During the 2 months of journey in the Nordics,it is very rare to have such a great experience. There is a micro wave machine in the restaurant to heat the food,so great! The free sparkling water is really good and mixed with beer ,perfect!

    Stayed in August 2025

  • Reviewed: 23 August 2025

    8.0
    Fantastic for small property…room a little sqeezy
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Quaint and very friendly people

    Proximity to market hall and open market on Saturday

    Stayed in August 2025

  • Reviewed: 23 August 2025

    9.0
    Very nice for 1-2 nights in Rotterdam!
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    You hear pretty much everything from rooms nextdoor

    Great location. Very handy to be able to park the car as well for a reasonable price. Staff is great and very friendly and welcoming.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    10
    Comfortable, convenient and reasonably priced for the big city location
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Right near to Rotterdam Blaak train station. Over looks the old harbour. Near to great eateries and bars.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Perfect for a weekend break
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Coffee facilities in the room would have been good.

    Simplicity, location and comfort

    Stayed in August 2025

  • Reviewed: 17 August 2025

    10
    Always excellent!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Central clean modern very friendly

    Stayed in August 2025

  • Reviewed: 14 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Everyone was very friendly and accommodating to me and my three children - a great start to our vacation!

    Stayed in August 2025

  • Reviewed: 12 August 2025

    9.0
    Excellent location, clean, small rooms with great use of space and technology, relatively quiet.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    It's not very big, two big suitcases will barely fit on the floor, but we were aware of this. You could hear doors from other rooms closing as the doors are heavy which is good for security but make for a good slam when closing.

    Smart use of space, technology (lights, TV, streaming via tablet or app), and blinds (one anti see-through, one blackout). Room was quite dark and quiet. No outside noise. Quick check-in and check-out. Great common space for having lunch from the Binnenrotte market.

    Stayed in July 2025

  • Reviewed: 11 August 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms could use a mini fridge but other than that it’s a great hotel

    Free bike rental is such a nice touch and very helpful, staff are all great and polite

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Great hotel with quirky character and excellent staff
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent location close to main areas for walking and restaurants! Staff were wonderful

    Stayed in August 2025

  • Reviewed: 11 August 2025

    9.0
    Refreshing and cool places
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Air con didn’t work well

    Smart iPad use rooms with lighting and mood/wellness apps

    Stayed in August 2025

  • Reviewed: 10 August 2025

    10
    Very nice hotel in great location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are very small and bed location made getting in and out difficult for 2 people.

    Clean, staff was very nice, and location was perfect.

    Stayed in July 2025

  • Reviewed: 9 August 2025

    10
    Wonderful staff and great location
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing….it is a great property

    The bar and common areas are exceptional

    Stayed in August 2025

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: