7.7

Reviews of Hotel Spaander BW Signature Collection 4 stars

Haven 15-19, 1131 EP Volendam, Netherlands

  • Heather

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Brilliant hotel in a beautiful little coastal town. The hotel staff were welcoming and friendly, with lots of good advice about where was good to eat locally, and some tips on dutch language! The facilities were brilliant, a lovely pool that the kids really enjoyed. The breakfast was excellent and a lovely view of the harbour from the restaurant. The rooms we were staying in were nice and quiet.

  • Paula

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    My stay at the hotel was truly a wonderful experience. The room was very comfortable, with beautiful views of the sea that made every morning feel special. The food was absolutely delicious, with great variety and well-crafted flavors. Above all, the staff were incredibly friendly and attentive, always welcoming us with a smile and ready to help with anything. Definitely an experience I’d love to repeat. Thank you for making it so special!

    The only downside I would mention is that there were several cobwebs in the room, and we even noticed some spiders, despite housekeeping coming in daily. It didn’t affect the overall experience too much, but it’s something that could be improved.

  • Brandon

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    The location is very very nice

    When I checked in I was gives room 19, being in the room for a few hours we heard the door go and someone walked it, it appeared that the person who checked us in didn’t assign us to the room so when someone else checked in they where given the same room, good job we was in as we could have had some things stolen if the people came in and didn’t walk out, I told reception and they apologised but it still shook us both up

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  • Michael

    Reviewed: 18 August 2025 · Stayed in August 2025

    Verified review

    Location

    hotel is understaffed Hotel is not clean Disrepair

  • Anonymous

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review

    Stunning hotel in beautiful location. Would definitely stay here again. The staff were lovely.

  • Duncan

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Location was amazing! Like perfect on the beach in Volendam

    Getting to the property was quite hard because you had to drive through the touristy streets. Room needs a paint job and a maintenance job in the shower. As a hotel guest we were send away for the restaurant in the hotel :(

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  • Alsaati

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    Reception staff not really professional,

  • Steven

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review

    Reception made us wait as other people were given rooms poor reception, conduct

  • Davide

    Reviewed: 1 August 2025 · Stayed in June 2025

    Verified review
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  • Mary

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Great location

    Room noisy with early morning deliveries. Air con shut down at night. Very stuffy. No option to open windows. No iron available in hotel. No hair dryers in rooms.

  • Anthony

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Eddy

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Inchequen te modern

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  • Toulla

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    Old charms hotel with a gorgeous selection of art paintings. My room had a big balcony with sea view. Although centrally located on the strip it is very quiet. Staff at reception, restaurant and spa are friendly. Room has all amenities. I would definitely stay again in this hotel.

    Everything was perfect

  • Simeon

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    Good location on the front. Quite a quirky hotel!

    Back of hotel needs a bit of work doing on it to tidy it up.

  • Hazell

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    In a lovely fishing village called voldams

    Was 35mins for the centre & my Ubers couldn't access the village due to roads being constantly blocked closed with steel bollards. Had to twice late at night walk finally 1.2km to hotel alone. Hotel advertised fridge in room safe, hairdryer. None of these where in the room. No mirrors to get ready apart from one on back of door out of the room. Had to get hairdryer from reception 2 didn't work and had no nozzle.

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  • Anya

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    We booked 2 nights for my parents to celebrate my mother’s birthday. Overall, the hotel was pleasant — it has a great location right by the water, and the room was spacious, with a balcony and a beautiful view of the bay. Special thanks to Tim from the staff, who cooled the room in advance, which was very important in the hot weather.

    However, there were some disappointing points. When booking, I had requested at least a small birthday greeting — a card or a kind gesture. In the end, there was neither a card nor any flowers (I decided not to order flowers separately, since they would not have survived delivery in 35-degree heat). This felt like a missed opportunity to delight a guest. Also, the breakfast, costing €20 per person, seemed quite limited — my parents only found one type of cheese, which was surprising, especially in Volendam where cheese is a local pride. The absence of even a small portion of smoked salmon, being so close to the waterfront, felt a bit strange and disappointing. I hope these details will help the hotel to improve its service in the future. Otherwise, the stay was pleasant, the staff was responsive, and the room met our expectations.

  • George

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    Location

    Staff are a bit unbothered about anything like trying to gain access to the car park and them saying it’s anpr and will open with your reg number NO FRONT NUMBER PLATE ON A MOTORCYCLE then just hanging up on you the rooms are dated and not the cleanest all in all a moderate 3 star hotel definitely not a 4 Star but does have 4 star prices.

  • 7.0 Good
    Irmke

    Reviewed: 3 July 2025 · Stayed in July 2025

    Verified review

    Beautiful historic hotel, with lots of space to sit and read about the surroundings. Perfect location and the room itself was simple but including everything we needed

    The AC in the room made lots of noise throughout the night and was not possible to turn off. The staff is looking to resolve it hopefully for the next people staying here

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  • Svetlana

    Reviewed: 25 June 2025 · Stayed in May 2025

    Verified review

    Friendly staff and good breakfast.

  • Lynn

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Ericka

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review
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  • Hans

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review
  • Stephen

    Reviewed: 4 June 2025 · Stayed in March 2025

    Verified review

    Comfy bed and quiet room. Very good breakfast in the morning

    Nothing

  • 7.0 Good
    Mike

    Reviewed: 4 June 2025 · Stayed in March 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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