Arriving at breakfast at 9:30 much was finished and not replaced (egg/juice) and no one was around to help. Had to clear table of dirty dishes to be able to sit as a couple.

Location, cute, lovely inside garden, mix of modern and old fashioned

Stayed in September 2025

Difficult to find because the signboard is not very visible.

Very close to the center.

Stayed in July 2025

Need wardrobe or a small place to hang coat jackets somewhere would be great. Had hair on bedsheet first night. After cleaning all good. Guess it was a miss

Character old and new design mixed in bedroom, great bathroom, relaxed, not too noisy for busy street in centre

Stayed in August 2025

Nothing

The staff were excellent and the accommodation very comfortable. The breakfast was very good for an hotel of this size and price range. Again, the facilities were appropriate for the size and location of the hotel. We would definitely stay again.

Stayed in July 2025

Price was ridiculous. Room was available much later than advertised.

Perfect location. Clean. Good breakfast.

Stayed in July 2025

Expensive

Great location

Stayed in July 2025

Leuk hotel met authentieke details

Stayed in July 2025

The protected status of this buildings of this nature precludes the installation of a lift and so it is necessary to use stairs to reach the upper floors. The staff are very willing to carry luggage to and from rooms on these floors but potential visitors who have significant difficulties with stairs would be advised to check with the hotel when booking to see if a ground floor room is available.

This is a delightful, characterful, hotel created in an old 4-storey Dutch town house. The room we had was excellent with really good beds and an excellent bathroom. The staff were very friendly and helpful and the continental breakfast provided was very good - especially the individually cooked eggs and bacon! It is ideal as a base in the very heart of Maastricht. We spent 3 nights here and would certainly use it again.

Stayed in July 2025

The stairs are steep & narrow, and there's no lift. At the door of our room (124) there's a small but unexpected step which I think should be warned of with a sign on outside of the door - "Mind the step down!" Limited shelf space in the bathroom.

The location is very central. The facility to leave baggage before check-in/after check-out is very useful. Post-booking & pre-check-in communications were timely & very clear. All the staff we encountered were friendly & helpful. The beds & pillows were comfortable. Electric kettle & capsule coffee machine. Several usable electricity sockets, inc near the beds.

Stayed in July 2025

There's no desk for working and it only has tiny espresso cup - so drinking tea was a hassle...

Super cute place and quite spacious for a petite lady. It has a rustic & vintage charm with modern bathroom! 2 mins walk to a grocery store and right in the heart of the city.

Stayed in June 2025

Was very loud at night with people walking around outside on the street.

Good location, unique experience.

Stayed in June 2025

It's quite expensive in my opinion.

Breakfast was great, as was location. Staff were delightful and very helpful.

Stayed in June 2025

No door for the toilet (if you are traveling with a friend or a partner be ready to basically have no wc privacy), the room was cleaned daily but still a bit dusty and triggered my allergy. Last day at 8am there was no hot water in the shower.

Great place for a couple of nights in Maastricht! Great position near the main square and the city centre. Staff was nice and friendly, the building was typical old Dutch structure with steep stairs but overall nice. The room was big and the bed was super comfortable. There was a coffee machine and a bottle of water offered in the room.

Stayed in June 2025

The TV in my room was not working but the staff moved me to another room once it was found that the problem could not be easily sorted.

I've stayed at the Grote Gracht before and always liked it. It is a distance from the railway station but it is very handy for the centre of the city.

Stayed in May 2025

Great location. Very quiet and relaxing. So central and lovely sidestreets

Stayed in April 2025

My room could have needed a bit of an update. Nothing that I really minded. But the paint was peeling off in the shower ceiling. And the zink was way to small to wash your face. Very Dutch to have very steep stairs, but if you have a problem with walking in stairs, I would talk to the hotel so that they don’t place you on the top floor.

Close to down town and shops and restaurants. Cute hotel and the staff was excellent. Breakfast was delicious. Will absolutely stay here again.

Stayed in March 2025

Matrass too soft. I could hear neighbors talking late evening. Stairs are steep, luckily i did not have much luggage. I asked if i could check in 1 hour early, at 2 pm, got the reply it would count as early checkin to purchase extra for 25 euro...

Shower good pressure, lights cosy. Room feels spatious. Staff was superfriendly.

Stayed in January 2025

The shower doesn’t have its own door.

Everything except for shower was perfect. Only cons was that the shower didn’t have a door. The staff was very polite and helpful. The location is too close to famious places of the city. For the visitors who want to come here with their private car, the q-park frontenpark is cheap and convenient for the location of the property. At the bottomline, the property is very good for the visitors who want to experience historical accomodation feelings.

Stayed in January 2025

Tv not work and have tv with bluetooth going be fine for tourist

Ever think is good

Stayed in January 2025

The breakfast is expensive, so wouldn’t have breakfast in the hotel.

Amazing locaties, and clean rooms!

Stayed in January 2025

We usually stay here and the guy managing breakfast that day was rude and bizarre

Location

Stayed in October 2024

We have stayed in hotel twice before in different superior grade rooms This time our "superior room" was smaller and much less bathroom and other facilities overall not up to the standard that we would expect

The location is excellent, very close to all the sights in Maastricht The staff were very welcoming and helpful in the check-in and throughout our stay Breakfast was good with nice variety of items

Stayed in December 2024

OMG, the stairs!!! No elevator! Host carried all our luggage up and down thank goodness. MUST be able to climb precarious stairs!!

Lovely host, fabulous location, comfortable. Good restaurant in lower level.

Stayed in December 2024

It was a little bit cold because the wall towards the street was a little leaky

The staff was very very Kind, the room was beautiful and clean.

Stayed in December 2024