Reviews of PLAZA Premium Almere 4 stars
Mandelaplein 1, 1314 CG Almere, Netherlands
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Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 4 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in August 2025
Verified reviewIt’s was good, nice and clean staff where good as well
Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe location is good.
Too noisy, no coffee, stinks of garlic coming from the drains.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation, Location, Location
I left my sneakers and informed the hotel about it. Till now 5 days later I haven’t heard back from them.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation, spacious rooms and comfortable beds
Our son got lost while using elevators. When we asked the receptionist (who worked on 31st august between 10 and 10.20) was very rude to help us. When we asked her whether she can help us, she responded saying "you go look yourself or call the police". We were furious with this as we stayed with them and they clearly have security cameras and security team who can look up and find our son's location. Luckily we found our son because someone told us that my son is in the first elevator.
Dear Isuru, We're truly grateful that you found the time to share your experience with us at PLAZA Premium Almere. Your detailed observations are invaluable to us. It's pleasing to hear that the location, spacious rooms, and the comfort of the beds met your expectations. Our primary aim is to provide our guests with a comfortable and enjoyable stay, and it seems we were successful in that aspect. However, we sincerely regret the unfortunate incident you experienced with your son and the receptionist. It is certainly not the level of service we aspire to provide. Our guests' safety and satisfaction are of utmost importance to us, and we do have a dedicated security team and systems in place to handle such situations. While we cannot provide specifics due to limitations in knowledge, rest assured that our philosophy is centered on offering the best care and attention to our guests. We understand how distressing such an incident can be and we extend our sincerest apologies. We hope that the positive aspects of your stay will encourage you to consider PLAZA Premium Almere once again, where we assure you of a more attentive and professional service. With warm regards, The PLAZA Premium Almere Team
Dear Isuru, We're truly grateful that you found the time to share your experience with us at PLAZA Premium Almere. Your detailed observations are invaluable to us. It's pleasing to hear that the location, spacious rooms, and the comfort o… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation,room, beds breakfast
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location, the most of the time friendly staff, and the 24/7 reception. The beautiful views. Fast follow up on requests. Nice lobby for waiting when in need of bridging time on the day of departure.
The music from other guests at 2 am during my first night. The pillows were not comfortable at all, this must be replaced for this price. The beds have plastic covers underneath the sheets, which causes excessive sweating at night, which should be removed or of better (breathing) quality. I also didn’t like the early time (before 6 am) set to hang your sign outside for using the room cleaning service (which is between 9-16h, too early as well). The iron and board I asked to borrow in my room were of real bad quality, with the board collapsing immediately when in use, and the iron itself not being effective; this needs to be better. The pool is mentioned to be included but closed apparently always, and the lack of fitness room. The windows were not really clean, and the furniture in the room had some stains. Some lights on the ceiling in my room were not working properly. My room key card also got blocked several times, without me causing that, resulting in many trips back downstairs to the reception before being able enter my room, upon arrival back in the hotel. Furthermore, I also had difficulty getting a paid late checkout, with the reception saying the hotel was fully booked but it wasn’t (I saw on Booking, and confronted the staff with it, after which they did give me late checkout). Generally, it’s a good hotel where I will stay again. But they must match the quality with the current price.
Dear Natasja, Your detailed feedback about your recent stay at PLAZA Premium Almere is greatly appreciated. It's pleasing to learn that you enjoyed our strategic location, welcoming staff, and 24/7 reception service. We're also glad that our lobby provided a comfortable space for you during your departure day and that our team was able to promptly cater to your requests. It's unfortunate to hear about the inconveniences you experienced during your stay. Rest assured, we continually work towards providing a comfortable and delightful experience for our guests. We regret the discomfort you faced due to the bedding. We understand that a good night's sleep is crucial and are always looking to improve in this area. Your feedback about the room cleaning service, as well as the iron and board, has been duly noted. Regarding the swimming pool, we apologize for any misunderstanding. The pool has been permanently closed and is not listed as a facility on our website or any booking platforms. We apologize if you were expecting this facility during your stay. We're sorry to hear that the cleanliness of the windows and the condition of the furniture didn't meet your expectations. We take pride in our maintenance standards and your comments will surely encourage us to keep enhancing our services. We understand the inconvenience caused by the room key card issue and the misunderstanding regarding the late checkout. These are certainly not indicative of the high standards we strive to uphold. We're glad that the situation was eventually resolved and you were able to extend your stay as requested. Your overall positive sentiment towards our hotel is truly encouraging. We are delighted to hear that you would choose to stay with us again. We look forward to welcoming you back and hope to exceed your expectations on your next visit. Kind Regards, Your PLAZA Premium Almere Team
Dear Natasja, Your detailed feedback about your recent stay at PLAZA Premium Almere is greatly appreciated. It's pleasing to learn that you enjoyed our strategic location, welcoming staff, and 24/7 reception service. We're also glad that o… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThe location was good close to train station
Dear Yonas, It's great to hear that you appreciated the strategic location of our PLAZA Premium Almere Hotel. We know that easy access to transportation is an important aspect of a pleasant stay for many of our guests, and we are glad that our close proximity to the train station enhanced your experience. Your positive comments have truly brightened our day, and we look forward to the possibility of welcoming you back in the future. Best regards, The PLAZA Premium Almere Team
Dear Yonas, It's great to hear that you appreciated the strategic location of our PLAZA Premium Almere Hotel. We know that easy access to transportation is an important aspect of a pleasant stay for many of our guests, and we are glad that… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAll the staff were always helpful. My grasp of the Nederland's language is limited, so the fact that the staff spoke good English, was a bonus for me.
There wasn't anything I didn't like..
Dear Ward, It brings us great joy to learn that your experience at PLAZA Premium Almere was a positive one. The ability to communicate seamlessly is indeed an integral part of a comfortable stay, and we are delighted to know that our multilingual staff was able to accommodate you. Your kind words about our staff's helpfulness truly mean a lot to us. At PLAZA Premium Almere, we believe in the power of service and the role it plays in creating memorable experiences for our guests. We are indeed proud of our team who continuously strive to excel in this aspect. We hope your overall experience was as pleasant as the service you received. We eagerly look forward to your return, and we promise to make your next stay as memorable as the last. Warm regards, The team at PLAZA Premium Almere
Dear Ward, It brings us great joy to learn that your experience at PLAZA Premium Almere was a positive one. The ability to communicate seamlessly is indeed an integral part of a comfortable stay, and we are delighted to know that our multi… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe location is fantastic and the rooms are spacious.. The breakfast was nice and the area is clean.
Dear Josephine, Your feedback regarding your recent stay at PLAZA Premium Almere has reached us, and we are delighted to hear of your positive experience. It's wonderful that you found our location to be fantastic. We take pride in being situated in a convenient location, providing our guests with easy access to various attractions. We're also thrilled to know that you appreciated the spaciousness of our rooms. The mention of our breakfast being enjoyable is also wonderful to hear. We strive to provide a variety of options to start the day right and we're glad you found them to your liking. Furthermore, cleanliness is of utmost importance to us and we are pleased that our effort in maintaining a clean environment resonated with you. We look forward to having the pleasure of welcoming you back to PLAZA Premium Almere in the near future. Our commitment to providing a premium experience remains steadfast. Best Regards, Your PLAZA Premium Almere Team
Dear Josephine, Your feedback regarding your recent stay at PLAZA Premium Almere has reached us, and we are delighted to hear of your positive experience. It's wonderful that you found our location to be fantastic. We take pride in being… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewStaff
House keeping and room cleaning
Dear Ahmed, We appreciate you sharing your experience at PLAZA Premium Almere. It's uplifting to learn that our staff made a positive impression on you. Our team always strives to provide top-notch service to create a warm and welcoming atmosphere for our guests. On the other hand, we noticed your comments regarding housekeeping and room cleanliness. While we aim to ensure that all areas of our hotel, particularly the rooms, are kept to the highest standard of cleanliness, your feedback suggests that there may have been some room for improvement during your stay. We regret if this aspect didn't meet your expectations. Even though it's beyond our scope to discuss specific actions, we want you to know that we value your feedback. Providing our guests with the best possible hospitality and service has always been our mission. We want every guest to leave with great memories and a longing to return. We look forward to the opportunity of hosting you again, in hopes of giving you a more enjoyable and impeccable stay. Best Regards, The team at PLAZA Premium Almere
Dear Ahmed, We appreciate you sharing your experience at PLAZA Premium Almere. It's uplifting to learn that our staff made a positive impression on you. Our team always strives to provide top-notch service to create a warm and welcoming at… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewAtmosfera
Dear Yuliia, We're delighted to know that you enjoyed the atmosphere at PLAZA Premium Almere. Our team strives to create a warm and welcoming environment that our guests can feel comfortable in. Your acknowledgment of this is encouraging to us. As a hotel, we believe in the power of a good atmosphere; it's more than just a place to stay, it's about creating memorable experiences. Every element, from the decor to the lighting, is carefully thought-out to create a harmonious ambiance. Should you plan another visit, we look forward to welcoming you back to experience more of what we take pride in. Your positive words inspire us to continue striving for excellence in all that we do. Once again, thank you for your kind words. Best Regards, The PLAZA Premium Almere Team
Dear Yuliia, We're delighted to know that you enjoyed the atmosphere at PLAZA Premium Almere. Our team strives to create a warm and welcoming environment that our guests can feel comfortable in. Your acknowledgment of this is encouraging t… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe hotel is an excellent location it has everything you want for getting around Excellent amenities.
Not getting a good night sleep, pillows were VERY POOR. Sorry to say, but the hotel could do with some good quality PILLOWS.
Dear Bernice, We're delighted to learn that you found our location and amenities to be excellent, and that they met all your needs for a comfortable and convenient stay at PLAZA Premium Almere. As we strive to provide top-notch comfort for all our guests, we deeply regret to hear about your experience with the pillows. We understand the importance of having a good night's sleep, and we sincerely apologize if we fell short in that aspect during your stay. While it is not within my purview to promise any immediate changes, rest assured that your feedback is invaluable and will be relayed to the appropriate department. Our commitment to our guests' comfort and satisfaction remains priority, and we consistently seek ways to improve our service. Once again, we appreciate your feedback and hope to have the opportunity to serve you better in the future. Best Regards, PLAZA Premium Almere Team
Dear Bernice, We're delighted to learn that you found our location and amenities to be excellent, and that they met all your needs for a comfortable and convenient stay at PLAZA Premium Almere. As we strive to provide top-notch comfort fo… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe room is big, with little kitchen, clean and nice.
The location was bad. We didn't feel safe to travell out at the evening. we didn't receive the 2 rooms attached to each other as we asked in advance,
Dear Renana, It is wonderful to hear that you found our rooms to be spacious, clean, and well-equipped with a kitchenette. At PLAZA Premium Almere, we pride ourselves on providing our guests with comfortable and well-maintained accommodations, and it is heartening to know that this aspect of your stay met your expectations. However, we regret to hear about your concerns regarding the location and your request for adjoining rooms. Your peace of mind and satisfaction are of utmost importance to us, and we always strive to accommodate our guests' needs to the best of our ability. While we cannot alter our geographical location, we want to assure you that we are part of a community that generally enjoys a peaceful environment. We understand that individual perceptions may vary, and we respect your feelings. We hope that, despite this, you were able to enjoy your stay. About your request for adjoining rooms, we endeavor to meet all our guest requests, though at times, due to reasons beyond our control, we may not be able to fulfill them. We apologize if this caused any inconvenience and appreciate your understanding. We look forward to the opportunity of welcoming you back to PLAZA Premium Almere, where we hope your next stay will be even more enjoyable. Best Regards, Your PLAZA Premium Almere Team
Dear Renana, It is wonderful to hear that you found our rooms to be spacious, clean, and well-equipped with a kitchenette. At PLAZA Premium Almere, we pride ourselves on providing our guests with comfortable and well-maintained accommodati… Show more