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Reviews of Bastion Hotel Utrecht 3 stars

Mauritiuslaan 1, Zuidwest, 3526 LD Utrecht, Netherlands

#40 of 42 hotels in Utrecht

Guests' Choice

Review score

Based on 506 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.4

  • Facilities

    7.0

  • Staff

    7.6

  • Value for money

    6.8

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 16 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is very noisy in the morning and make it hard to sleep; we could hear the door being slammed in the corridor, the furniture being moved for the cleaning, the tramway outside..

    Stayed in August 2025

  • Reviewed: 27 July 2025

    7.0
    Good hotel for a business trip.
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    There is a parking garage and a restaurant, and the room was comfortable. Staff was very friendly.

    Stayed in July 2025

  • Reviewed: 20 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Opening the door, i was hit by a very bad smell, which was best described like 'dog shit'. After 5 minutes of being in the room. The smell disappeared. So this was either an outside smell but no windows open. Or, more than likely, the air conditioning system. You really need to.look at that.

    The room was quiiet.

    Stayed in July 2025

  • Reviewed: 2 July 2025

    8.0
    Easy access to motorway and plaasant staff.
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night

    Close to motorway and gated parking for our motorcycles. unfortunately not close enough for walk into town. But having arrived in the evening after the ferry from Harwich this was not a problem.

    Stayed in June 2025

  • Reviewed: 23 June 2025

    8.0
    Clean, free parking, good facilities
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not included.

    On the edge of town close to the motorways. Free parking. Nice bar and restaurant.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    Ideal for a short stay in Utrecht
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All good

    Good location with a tram close by

    Stayed in May 2025

  • Reviewed: 12 June 2025

    8.0
    cheap place to stay
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 5 nights

    some staff can be rude, not all staff

    its good value and the tram stop is minutes away

    Stayed in May 2025

  • Reviewed: 8 June 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Missed beakfast

    Stayed in May 2025

  • Reviewed: 3 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Shower head leaked badly. Had to ask for towels.

    Great bed. Nice to play pool.

    Stayed in June 2025

  • Reviewed: 3 June 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Google was not showing proper connection to the hotel. That is the big mess with Maps.

    Its was really good place for a vacation Good Room with Smart TV facility and ambience was really nice. Its far from city center but still okay to stay.

    Stayed in May 2025

  • Reviewed: 29 May 2025

    8.0
    Comfortable room with good beds
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Room bit outdated.

    Simple and comfortable room with big and nice bed. Good breakfast. Very friendly staff. Easy and free parking. With the tram you are in the city centre in 15 minutes. Good value for money.

    Stayed in May 2025

  • Reviewed: 28 May 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 2 nights

    loud doors noises from very early in the morning

    comfortable bed

    Stayed in May 2025

  • Reviewed: 28 May 2025

    8.0
    Good option for a short stay
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was really small, and the sink was tiny. This made washing up quite difficult and bothersome… (see photo)

    The location is very good, since there are bus & tram stops very close to the hotel. This made getting to the Utrecht central station very easy. The staff was very kind and helpful. The room was nice and clean, though not very spacious.

    Stayed in April 2025

  • Reviewed: 7 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The cleaners left our room open after cleaning. We only realised that night when we returned to sleep.

    Stayed in May 2025

  • Reviewed: 29 April 2025

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom could be cleaned better.

    Location

    Stayed in April 2025

  • Reviewed: 2 April 2025

    7.0
    Good budget hotel, nothing bad to say, calm and clean rooms.
    • Leisure trip
    • Family with young children
    • Comfort Twin Room
    • Stayed 2 nights

    Instead of small soap bottles, I suggest they change them for fixed shower gel/shampoo refillable bottles (more sustainable, cheaper for them, and better for users).

    This is a good budget hotel, nothing specially bad to share. The rooms were ok, clean and it is quite calm.

    Stayed in March 2025

  • Reviewed: 30 March 2025

    8.0
    It was good
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    They charge me tax. Even if I didn't broke anything. I don't know why they charge me tax. They said everybody do it. I don't understand it.

    The place is really clean

    Stayed in March 2025

  • Reviewed: 2 March 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom was not that clean and in the hallway, there were some toilet papers.

    Friendly staffs and it’s just close to the central

    Stayed in March 2025

  • Reviewed: 14 December 2024

    6.0
    fine
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights

    The towels were stained and when we showed up to the hotel we couldn't get in the fence to check in, if not for 1 of our friends already being there we wouldn't have got in.

    The rooms seemed nicer that I expected for the price.

    Stayed in December 2024

  • Reviewed: 11 December 2024

    6.0
    The stay would have been made pleasant by a more thorough cleaning of the rooms daily.
    • Business trip
    • Group
    • Comfort Twin Room
    • Stayed 7 nights

    The rooms are not adequately cleaned on a daily basis. They just make up the bed and do not clean the floors and wipe surfaces.

    The hotel staff was friendly and helpful. The dining area is well kept.

    Stayed in December 2024

  • Reviewed: 17 November 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no restaurants/ supermarkets around the hotel. Moreover, the entry gate for pedestrians to enter the hotel does not work at all and every time we had to use the entry gate for vehicles for which we had to wait until a vehicle enters or leaves the hotel.

    The hotel is well connected to the city using the public transport and is just a few meters away from the train station and the bus stop.

    Stayed in November 2024

  • Reviewed: 9 November 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Outside of the hotel is not clean.

    Good value for money.

    Stayed in November 2024

  • Reviewed: 29 October 2024

    6.0
    Rest and move on.
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Looks shabby

    Location

    Stayed in October 2024

  • Reviewed: 27 October 2024

    7.0
    Great breakfast and Comfortable hotel except the too soft bed mattress for people with back problems.
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was far too soft. I have back problems and got worst with the mattress. The shower door was so small it was hard to enter it and the shower handle support was broken. It wouldn’t arm to have something to be able to put the soap on in the shower. In the morning, I informed the reception desk that the pedestrian door leading to the parking was opened in blocked position. The parking was probably free to enter for anybody during the night.

    The breakfast buffet was really nice. Only in higher class hotel I am offered a freshly baked omelet. Danish were good. I’m fFrench and difficult to satisfy with Danish pastries quality but it was good.

    Stayed in October 2024

Showing 1 – 25

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