Reviews of Bastion Hotel Vlaardingen 3 stars

Location and free parking

Only 1 pillow each, too late to request more. No hand or floor towels.

Room was okay

Next to the buliding extension, scaffolding just outside the window End of corridor with city floor and used as storage. Builders started straight 7am waking us up

Alles

Perfect

Location was great. Great breakfast and staff

Some lights are not working in the room and telephone also not working

The room is not properly cleaned and even when reporting it to the front desk they still did not clean the room properly. The cleaner has an attitude when approached about the state of the room and said we can go to the front desk if we are not happy.

Short stay of one night. I liked it.

Location is convenient

Poor breakfast if you consider it costs 18€. Room also not super clean

Close to public transport and very nice room

When we arrived there was broken glass on the floor in the hotelroom. And there was a BIG RAT!!! In the lobby. Many black hairs in our bathroom and on the bed. Our experience was very bad!! Check the cameras on the 6th of july time between 01:10 and 01:13 am for the rat

Trie to steal money once you leave, charging for things you did not use

Staff let's clients checkout and immediately charge the credit car for things not used. This is the second time this happens, and again almost €40!! Are taken out if the card a few hours after checking out. Again, this is NOT the first time so starts to seem like something they do. A scam! I am still waiting for my money back, tomorrow if not there I'll present a formal complaint and follow procedure

All went well.

good size room, good power shower and plenty of plug sockets

general cleanliness around the hotel was lacking.. the outside looks aged and the outside grounds were dirty and in need of attention, the food standard was below a standard expected of the price paid, the breakfast hot options were poor each day, either burnt or they had ran out and when asked if they were bringing any more out the response was no... i asked at 8,15am and breakfast finishes at 9am, evening meals are expensive again low quality, i decided KFC across the road was a better option and it was..