The hotel is located in the heart of Haarlem, next to the main square, a very convenient location. Check-in and check-out are all done independently and all communication is online. They also offer to keep luggage at a shop nearby on the day of check-out. The room we stayed was comfortable and well equipped.

Stayed in July 2025

We were on top floor (not the hotels fault) but stairs are very steep and small which made suitcase a problem to get up and down the stairs. Double room came with 2 single bed mattresses together which wasn’t ideal. These are very minor issues though

Location is literally on the high street so you are in the middle of Haarlem if that’s what you need so great location for us. Room was brilliant with fridge and ironing board.

Stayed in June 2025

The air-conditioning in the room was very weak and barely functional. We messaged the hosts about this but did not receive any support to rectify the issue.

Great location in the heart of Haarlem centrum. Very spacious and clean rooms. Comfortable beds.

Stayed in June 2025

No mugs for tea! Two small twin beds pushed together, which wouldn’t stay together. Very soft beds, good for me but not my hubby’s back.

Excellent location with large, clean, stylish room. Large bathroom/shower.

Stayed in June 2025

The entry system was a bit impersonal but worked well.

The room had everything that we needed and was in a great location.

Stayed in May 2025

Nothing to report.

Room quite spacious and large bathroom. No personnel is present on site, but I was contacted by their (remote) reception to check whether all was ok. The hotel itself is in the centre of Haarlem, and despite the area around it being busy, no outside noise entered the room.

Stayed in May 2025

The key can only be accessed with a phone . Which was stressful when worrying the phone would die and no access !

The room was big and light and great location .

Stayed in April 2025

The stairs are typical Dutch stairs. Tiny and steep. We were on the highest floor in room 5 so three flights. We only had backpacks so we could do it safely. I would advise booking room 1 or 2 if you only want one staircase.

Lovely room a bit on the small side but everything was very clean and new. Nice location in the center of Haarlem. There is a lovely Jumbo market to buy food for breakfast. The room has a great coffee machine and fridge.

Stayed in March 2025

No mugs for coffee/tea and unpleasant odour coming from bathroom

Great room, fantastic location- really central and easy to reach from train station.

Stayed in March 2025

no good for people that cannot walk up stairs

just lovely and clean to just sleep there

Stayed in December 2024

The shower did not drain well which led to water spreading throughout the bathroom. Thankfully we were provided with fresh towels daily which helped mitigate the issue.

The location was ideal. Just steps away from lots of great shopping, restaurants and bars. Also transit is easy to both central Amsterdam and the airport. The room was modern and clean.

Stayed in September 2024

The room has two single beds put together, there is a gap in between, but not a problem, as the beds are quite comfy.

Central location, very close to the historic square, and quiet at night. The room has a fridge and the bathroom is quite big.

Stayed in September 2024

Steep stairs, and would be difficult to exit in the event of fire.

Location, comfort, cleanliness.

Stayed in September 2024

The method of getting into the main entrance and the method of getting into the rooms. The lack of human contact on arrival. There are very steep stairs and no entrance hall, stairs straight in front of you. Unsuitable for anyone old, infirm or disabled.

Very central and very comfortable. Great facilities.

Stayed in September 2024

very noisy at night.

easy access

Stayed in September 2024

Nothing.

The hotel is in the middle of Haarlem centrum, next to bars and restaurants and the main market. The room was clean, tidy and looked renewed. Easy access with online keys.

Stayed in August 2024

Good beds, spacious and luxurous bathroom

Stayed in August 2024

The floors under the bed look as though they had not been cleaned in months. Someone else’s old receipts and hair ties mixed with dust.

The location for tourism was exceptional. Amenities were simple, but all one needed.

Stayed in September 2024

Street noise was getting us awake in the morning but this is due to the central location of the hotel. You need to find a parking spot outside the centre as prices are extremly high!

Beautiful furnished and modern room with exzellent coffee, fridge and good sanitary products. Staff was only reachable via mail/booking but this worked very good and fast.

Stayed in August 2024

The stairs hahaha, I'm 65 and have some issues with my knees. happy that we got room 1. :-)

We could check in at 1 a.m. because we were late coming in from London. You send us a digital key that worked perfectly.

Stayed in July 2024

The staiscase

Good location

Stayed in July 2024

The stairs were tricky to climb, especially when your mobility has limited. Therefore I would not recommend this hotel to persons with physical mobility issues. The question about staff is not applicable, since the hotel relies on electronic access.

The location was perfect. Also the comfort of the room was very good.

Stayed in May 2024

Aircondition is out of work during our staying time , and no lift and floor is narrow .... our room was on the top floor. It's quite hard to carry luggage to get there.

room is clean and comfortable . Breakfast is great

Stayed in May 2024

Cleaning and towels were changed often enough, but the coffee cups were not changed by the cleaner to clean ones.

The room was clean and comfortable and in an excellent location. The sounds from outside didn't bother you in the evening when you are used to the sounds of the city.

Stayed in June 2024