Prinsengracht 328 - 332, Amsterdam City Centre, 1016 HX Amsterdam, Netherlands
#153 of 474 hotels in Amsterdam
Guests' ChoiceBased on 2121 hotel reviews
8.3Cleanliness
8.3
Comfort
8.4
Location
9.5
Facilities
8.0
Staff
9.0
Value for money
7.9
Free WiFi
9.2
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End of dialog contentReviewed: 6 September 2025
Michelle
United StatesThe location made it easy to get to a tram and walk around. Breakfast that was included was tasty. Staff was friendly and it was nice to store our luggage before and after check out.
Stayed in August 2025
Reviewed: 4 September 2025
John
New ZealandHaving to carry suitcase 4 floors. I am 70 yrs old and it was extremely difficult. Mattress was very soft. Room was small and in need of refurbishment. No air conditioning and room quite warm. Very expensive accommodation, by far the most expensive of my trip.
Great location and very good breakfast. Staff were friendly.
Stayed in September 2025
Reviewed: 4 September 2025
Simone
AustraliaHaving to lug heavy suitcases up and down the steep stairs on arrival and departure without assistance.
Location brilliant. French balcony was a great feature.
Stayed in August 2025
Reviewed: 2 September 2025
Theunetha
South AfricaI needed single extension of my stay and wanted to view the rooms indicated by booking.com which were available but the receptionist was new and apparently there was nothing available although there were two rooms on booking.com available. She informed me that other guests encountered a problem as the hotel was fully booked although booking.com allowed bookings. Still strange to me. The aircon in the rooms are extremely old and really needs an upgrade... I found them in the cupboards but they were not working great. Especially with such an old hotel it is actually important to have better aircons as the rooms can get quite stuffy. I found that the passages and stairs could have been cleaner especially with the carpets being very old but it was acceptable.
Our room was spacious and a very spacious bathroom - we had the two bedroom unit. The location was great and staff very friendly, especially the breakfast lady. The coffee and snacks available 24/7 was great! It is however an old hotel but the lounge is renovated and has a wonderful atmosphere.
Stayed in August 2025
Reviewed: 2 September 2025
Tallia
United StatesLack of towels and broken fan
Location and breakfast
Stayed in August 2025
Reviewed: 29 August 2025
Darren
AustraliaTraditionally Dutch stairs
The location was outstanding, good breakfast and traditionally Dutch building
Stayed in August 2025
Reviewed: 26 August 2025
Corrine
United StatesGreat location!
Stayed in August 2025
Reviewed: 22 August 2025
Levent
TurkeyHad to carry my lugggage to 3rd floor by using steep stairs. That was difficult.
Location is very good, staff is friendly and supportive. Room was clean.
Stayed in August 2025
Reviewed: 22 August 2025
Alberto
NorwayThe hotel facilities are a bit old but the Place Is nice. We had a room with a view on an Amsterdam Canal, It was very beautiful. Breakfast was very good. A Place worth to stay.
Stayed in June 2025
Reviewed: 19 August 2025
Amy
United KingdomThe room was very hot, there was a fan in the room but it was not strong at all. Had to sleep with windows open to cool down and there was lots of noise from street outside. Would be challenging to stay here if one had mobility issues or a big bag as the stairs are very narrow and steep one could easily fall.
The location was ideal in central, it was clean, the bed was very comfortable, the breakfast was wonderful, the room and bathroom were true to pictures and the staff were so lovely and responsive.
Stayed in August 2025
Reviewed: 19 August 2025
Meghan
United StatesAs the property states, it is an old building and the stairs are quite steep and narrow. Probably not the best place for those with mobility issues. An upgrade to the older fans provided in the rooms would make a big improvement to sleep quality in the warmer months.
Great location, very friendly staff. Quaint little place in the heart of the action.
Stayed in August 2025
Reviewed: 18 August 2025
Kristy
GermanyThe hotel has an antique vibe with older furniture, which I understand, but the bed in our room should be replaced as the vinyl was peeling off. Other than that, great!
Great location. Super cute hotel with great breakfast and we loved the lounge area with free coffee! The staff was very friendly.
Stayed in July 2025
Reviewed: 16 August 2025
Michelle
AustraliaThe stairs are very steep. We did expect that. But, they are hard with suitcases. The rooms & the breakfast room were hot. But, it was Summer.
The location was unbeatable! Staff were lovely.
Stayed in July 2025
Reviewed: 14 August 2025
Claudia
New ZealandBreakfast was lacking at times in fruit and vegan options. A lift would be great.
Location. Breakfast included. Safety. Spacious room and toilet/shower.
Stayed in July 2025
Reviewed: 13 August 2025
Roxanne
AustraliaWhen they said steep stairs they weren’t kidding 🤣 We were on the top floor so it was quite a trek, good for fitness though.
Good location; efficient organisation.
Stayed in July 2025
Reviewed: 11 August 2025
Shar
United StatesBreakfast was too basic.
The property itself is view into a UNESCO Heritage house around the canals. Location is in perfect proximity to everything, including transportation.
Stayed in August 2025
Reviewed: 10 August 2025
Konstantin
IsraelI would like to sincerely thank all the staff of this hotel for the excellent service provided. I especially want to thank Denise, who worked both the night shift and the morning shift, and who wonderfully arranged the possibility of having breakfast on my birthday due to my early departure to Brussels. She was extremely kind, wonderful, and helpful. Overall, the hotel is excellently located and has a very special atmosphere. Many thanks to everyone. Denise, you are the best!
Stayed in August 2025
Reviewed: 9 August 2025
Salman
United KingdomNice clean room
Stayed in August 2025
Reviewed: 9 August 2025
Linda
United KingdomNot keen on cleaning/changing towels/emptying bin etc on the 3rd day.
We had a twin room overlooking the canal and it was just perfect!
Stayed in August 2025
Reviewed: 8 August 2025
Songtao
United Statesno elevator, old building, understandable
location is great, easily access downtown area by walking
Stayed in August 2025
Reviewed: 5 August 2025
Mary
United StatesNo stairs in narrow stairways
Location and staff
Stayed in August 2025
Reviewed: 4 August 2025
Ricardo
BrazilShower: no pressure at all on the third floor. A very weak and unsatisfactory flow of water. Cleaning: they don’t make the room everyday. Not appropriate for the price of the hotel.
Excellent location, cozy, stylish place. Lovely staff. Complimentary coffee downstairs.
Stayed in August 2025
Reviewed: 2 August 2025
Gail
United KingdomGood location and breakfast included with access to free tea and coffee in a sitting room.
Stayed in July 2025
Reviewed: 1 August 2025
Pradeep
United KingdomReading all the reviews regarding breakfast, I had a very high expectation, but it was just okay for us honestly. Eggs were finished half an hour before and NOBODY was bothered to prepare any in advance. Someone started boiling them and arrived at end of time of breakfast with half boiled eggs. There were very basic options in my opinion.
Room was basic but good, same as described (Difficult stairs for the people with luggage)
Stayed in June 2025
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