Reviews of YAYS Amsterdam Prince Island by Numa 4 stars
Bickersgracht 1, Amsterdam City Centre, 1013 LE Amsterdam, Netherlands

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation was great, facilities as advised though kitchen gear a little basic (no toaster) and there was no clothes airer which would be very helpful.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewIt’s a perfect location, it’s a short one minute walk to the bus stop that brings you to central amsterdam but also a beautiful neighborhood very close. The beds were also very comfortable:)
The AC wasn’t great , the only critique I have, everything else was perfect.
Reviewed: 28 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewCentrally located. Near to bus stop. Walking distance to shops, groceries and halal butcher. Toilet and shower working well.
Fridge was not working - no freezer for meat storage. Cooking utensils can be added for convenience especially toaster.
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe apartment was very clean and spacious.
The lighting was a bit dim at night, in my opinion although it contributed to the overall ambience.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNice location
Noisy neighbours
Dear Kevin, Thank you for your feedback. We're sorry to hear that your stay did not meet your expectations due to the disturbing noise outside of the building. We choose popular, central locations that can be lively, especially on weekends. We apologize for any inconvenience this may have caused. We hope this was just a minor setback during an otherwise enjoyable stay! Please let us know if you would like to discuss this personally, and we will get in contact with you. Best regards, Julie Numa Guest Experience Team
Dear Kevin, Thank you for your feedback. We're sorry to hear that your stay did not meet your expectations due to the disturbing noise outside of the building. We choose popular, central locations that can be lively, especially on week… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in May 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in May 2025
Verified reviewLocation
Price
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSpacious and comfortable, well equipped.
The shower curtain in the shower not able to prevent water from wetting the floor bathroom and become slippery, probably a glass door may help to retain water in the shower place.
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewCosy, good value for money
Basement appartment, only small window in back rooms, no air conditioning
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewClean, spacious, good location.
Narrow steps down to the apartment
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReally great location, lots of cafes and nice little shops near by and not far to walk to central Amsterdam. The apartment is lovely and was comfortable for 5 to sleep.
It would be good to have some airconditioning available as it was pretty stuffy.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewLoved that we could sit outside on the terrace overlooking the canal. It was very peaceful and relaxing. The rooms were fine.
Getting in to the building was confusing and required calls to management. While the descriptions indicated it was possible to store luggage at the building if needed, all of the lockers were full and we had to lug around suitcases, car seats, crib for an entire day before we were able to check in.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe location and the level of cleanliness was good. Walking distance to plenty of shops and restaurants and canal view was nice.
Do not assume that booking months in advance will ensure you get the room you booked. I was informed on the morning of expected check in that the room I booked was no longer available and that my group would be given a smaller room. Offered a tiny discount and the options were to take it or find some other place with no time to do so in peak tourist season. Went ahead with the smaller room only to then find the electricity stopped working in the night. When you call support, they have no one to fix the issue in house so your only options are to move your entire groups luggage and belongings across to a new room at midnight(if there's one available). After arguing with customer service multiple times, offered a small refund but even that has not been enacted. Would never stay here again and certainly would not recommend it to anyone. One of the worst experiences from start to finish.
Dear Rathina, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We hope you'll accept our sincere apologies for the inconvenience. While we strive to provide the best accommodations for all our guests, sometimes unforeseen maintenance issues arise that are beyond our control. We regret that this led to the unavoidable downgrade of your reservation and completely understand that this was far from ideal. A partial refund related to both the electricity issue and the downgrade was processed by our finance team on July 28th. We’re also glad to see that from the second night, our team was able to offer your group a free upgrade to help make the rest of your stay more comfortable. If you’d like to discuss any details further, please don’t hesitate to reach out to our Guest Experience Team. We’re committed to continuously improving our service. We hope to have the chance to welcome you again and provide a better experience in the future. Best regards, Julie Numa Guest Experience Team
Dear Rathina, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We hope you'll accept our sincere apologies for the inconvenience. While we strive to pr… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified review