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  5. Reviews of Hotel Hex

Reviews of Hotel Hex 3 stars

In front of shopping mall multicentro las Americas, 000-000-0 Managua, Nicaragua

#29 of 42 hotels in Managua

Guests' Choice

Review score

Based on 69 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.3

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 30 June 2025

    7.0
    good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    everything n the new add on chef for breakfast

    perfect location

    Stayed in June 2025

  • Reviewed: 13 June 2025

    7.0
    good option for staying when traveling through Managua, very close to a mall
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Price could be a bit lower, perhaps the $45 to $60 range would be better fit.

    It's a modern business class hotel in a part of the city that I wanted to stay, very close to a mall for shopping. Reception area open all night making it easy to arrive late in the evening.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    8.0
    Lots to do close by
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Great location next to a big mall, fun for walking around, and the food court gave us many options for meals. The breakfast had a good variety of things to eat . The bed was comfortable and the room was clean. The staff were helpful. Great spot for stopping in managua. They didn't offer airport pickup or drop off. We had to pay $20 each cab to and from airport. The workout room just had a couple Cardio machines, not much else for working out. The AC worked in our room which was very nice.

    Stayed in February 2025

  • Reviewed: 20 January 2025

    8.0
    amazing central for us.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    no pool bar service

    near our family members

    Stayed in January 2025

  • Reviewed: 24 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    They did not have an iron in the room. We had to call the front office to bring one over everytime we had to use it.

    Stayed in December 2024

  • Reviewed: 8 November 2024

    9.0
    I come back next vacation
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    Really good 😊

    Stayed in September 2024

  • Reviewed: 16 August 2024

    9.0
    Conveniently located 3 star hotel just a few steps away from one of Managua's main shopping malls.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    The room is certainly small, luckily we didn't have much luggage with us, but I can imagine it can get cramped pretty quickly if you carry more than three suitcases.

    Breakfast was delicious, the ladies serving it were kind and attentive. The lady at the reception desk was quick and effective. Unlike Camino Real, this hotel does state they are 3 stars only and we were already prepared for what to expect. Needless to say, the staff at Hotel Hex was notably better.

    Stayed in August 2024

  • Reviewed: 8 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I missed breakfast

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Wonderful location and service.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night

    The room was a little dated, but everything was clean and well maintained.

    The staff were awesome! The lady at the front desk (Amy but spelled with an 'E') was incredibly helpful! She arranged everything for my early morning departure and also had great recommendations for where to eat and what to do! Service like that is hard to find!

    Stayed in February 2024

  • Reviewed: 27 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy air conditioning and very close to the bed, impossible to sleep.

    Stayed in January 2024

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Good aircon

    Next to supermarket

    Stayed in December 2023

  • Reviewed: 1 December 2023

    8.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs some minor upgrades

    Friendly staff and located closed to Multicentro Las Américas

    Stayed in November 2023

  • Reviewed: 16 May 2023

    9.0
    Nice stay overall
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water even though it was advertised.

    Great location! It was right next to a shopping mall with stores and food options we could walk to. Pool was nice and the food at dinner was a good onsite option.

    Stayed in May 2023

  • Reviewed: 23 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room was very small. I didn't imagine according the information of the App that was so small. The bed was big enough but the room was too small

    The staff are very welcome and helpful

    Stayed in February 2023

  • Reviewed: 9 February 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    location

    clean and room was comfortable

    Stayed in February 2023

  • Reviewed: 13 September 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Location

    Stayed in September 2022

  • Reviewed: 25 July 2025

    10
    Beyond exceptional!
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The hot water was labeled as C for Cold and the cold water was labeled as H for hot. It’s a minor thing but needs to be fixed.

    The price per night was excellent! The location is good as it’s near Carretera Norte to go to the airport (by car). I’d definitely come back! The room was exceptional! It looked exactly like a room in a hotel in Singapore. Something I didn’t expect.

    Stayed in July 2025

  • Reviewed: 25 July 2025

    10
    Happy hour Nicaraguanses locations
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was great No complaints

    LocAtion is in a great places and parking is the best

    Stayed in June 2025

  • Reviewed: 8 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Location and staff.

    Stayed in December 2024

  • Reviewed: 4 December 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There are bugs in the beds, they bit me. bad smell of humidity. I'm not going back to that place👎🏼

    Stayed in December 2024

  • Reviewed: 1 November 2024

    5.0
    There are better hotels in the area.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    I've been staying at the Hex for years. Every time I go in or out of Managua I stay there. They are conveniently located and the staff are great. Unfortunately, the hotel hasn't updated the rooms in the last couple of years and they are really starting to show their age (scuffs on all the walls, the caulking of the bathrooms needs to be done, etc.). The rooms all need an update. While I was there they were replacing all the locks on the doors with contactless entry. I came back to my room to find my door lock gone and somebody working in my room. The hotel should be notifying customers before doing work on their rooms -- especially since this was obviously scheduled work and they knew in advance.

    I think the location is great. I've stayed here quite a few times when flying in / out of Managua and have always enjoyed both the staff and easy access to the mall. The hotel is associated with the conference center, so has breakfast, which is about average.

    Stayed in October 2024

  • Reviewed: 26 June 2024

    1.0
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 6 June 2024

    6.0
    Fair
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    Noisy and weak AC, no extract fan in toilet, little space to walk in two bed room, safe wasn’t working, one light wasn’t working, got change to a different room at 4 am. It was a roller coaster.

    Location and staff were great.

    Stayed in June 2024

  • Reviewed: 17 April 2024

    10
    Great place to work and near everything you need.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    The TV is an old LED, functional but very basic, a smart TV would be awesome.

    Breakfast was great

    Stayed in April 2024

Showing 1 – 25

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