They didn’t get to cleaning the room till like 3pm and they asked if we wanted it clean I think they are under staffed in cleaning staff

The WiFi worked perfectly

Übernachtet am Juli 2025

Great breakfast Great ambience. Excellent staff particularly BISMARK. He ensured out staff for seamless. He helped with money exchange and ride bookings which were outside the apartment services

Übernachtet am März 2025

The fact that they don't have a mini in-house store for essentials. Toothpaste, bathroom slippers cond**s, biscuits and shaving sticks, etc.

I particularly enjoyed the moi moi and I had to ask for more. My mum thinks the bread and omelette would be juicier with a little margarine.

Übernachtet am März 2025

Needs more maintenance on finishes of the rooms. Modern AC should be utilised.

Nice and safe location

Übernachtet am Februar 2025

Parking space too little Breakfast too basic

The workers are very courteous and friendly. Generally a very clean environment

Übernachtet am Januar 2025

There wasn't Netflix and WIFI connection.

The staff were amazing.

Übernachtet am November 2024

Didn't stay for long . I forgot my bunch of keys and it was confirmed by the receptionist that I called

Übernachtet am Oktober 2024

The toiletries. They give very old towels. Extremely old towels. It costs them nothing to change the towels. Also they serve breakfast without water. They expect you to buy water for your breakfast which is really a crazy thing.. why would you serve food without water?

24hrs power and wifi

Übernachtet am September 2024

it’s ok and cool

Übernachtet am September 2024

Always forgot to bring full cutlerys. Internet failed and is playing off intermittently

Staff availability and approach manner

Übernachtet am April 2024

The tv only got 3 channels and we only could watch one channel the whole time. When it was brought to staff attention, they did nothing to fit it. They only provided one towel when they know two guest were staying. The lady who checked us in did charged us the wrong price. I showed her the reservation and she charged my husband for two days when we were booked for 3 days and my husband had to go back out and fix it.

How close to the airport and the size of the room.

Übernachtet am Februar 2024

Room too small

Übernachtet am Januar 2024

1. Consider using dockets to calculate bills to avoid over-charging Customers for things bought. 2. Improve on delivery time for food. Was told 30 mins wait time, but had to wait for 1hr 26mins for the food I ordered. 3. Replace A/Cs with the more modern split unit types. 4. Work on the water-soaked walls in Rm.205 to prevent mould formation.

1. My room was upgraded from Executive to Executive Royal. 2. Room and Bathroom had everything for my utmost comfort, including fast Internet, tea, complimentary drinking water, sofa. 3. The foods served were delicious 4. The Staff were friendly and helpful.

Übernachtet am Januar 2024

Seems like the "good staff" alternated with the bad.

Wifi was fast and reliable. Food was also good and they had varieties for the complimentary breakfast. Food order from the restaurant also gives you a good value for your money.

Übernachtet am Oktober 2023

🦟 every where

Übernachtet am September 2023

Wifi in the room was almost non existent, however it was fine in the Bar/Garden area, though, I should be able to access wifi in my room & not have to go into the Bar/Garden area.Some walls & ceilings could do with a lick of paint, but that is a cosmetic issues,as the walls & ceilings were in good condition The original Duvet cover was tatty, but was changed when I mentioned it.

Breakfast wasn't bad at all.The room was large & comfortable.The generator came on whenever the mains power was taken.The quality of the food served in the bar area was very good.The furnishings were in very good condition, no chips or tears etc. Very good security.I will definitely go back there, because I stayed in more expensive hotels that didn't offer the value that this place did.First time staying at a Presken,but won't be the last. BTW I had Executive Room 105

Übernachtet am September 2023

Needed news station (AriseNews) that was never tuned

Good facility. Great location. Courteous staff- Stanley Okoh was exceptional. Presken Castle was value for money.

Übernachtet am April 2023

The beddings were not that sparkling clean & white. It had stains that probably couldn't go away. There was quite alot of electrical interruptions which was kinda annoying. The bathroom tap & shower control needs attention. There isn't a variety of tv program to watch since its a GOTV. They still make use of the old type of keys & wooden doors & not card keys.

The room was quite spacious. The air conditioning system & fridge was quite good than i expected. The staffs were very courteous. I observed that my car was given a quick morning shower(not a full bath)as well. The bed was very comfortable.

Übernachtet am Januar 2023

Let there be cup and spoon in the room another time with the complementary coffee and tea. And hot water too

Just okay. And quite promptly delivered. I thought it won’t come early enough for me to eat before I go for my training but it came quite on time and I even relax a bit before I left. Your staff also helped got a bolt when it was difficult for me to call one using my own app.

Übernachtet am Oktober 2022

The wifi was a total waste I couldn't even send a message with it. The room had a tea cup without spoon. The phone line volume was really low although that's how most hotels are. I didn't like how room 204 smelled.

Break fast was very okay location was perfect and secured. The manager by name mercy was very helpful right booking to check out. Very close to the airport and my appointment location. I have stayed in 4 different presken and this is my second best. Would definitely come back.

Übernachtet am September 2022

I wasn’t given the room i booked. And the air conditioner stopped working at night.

Location and cleanliness

Übernachtet am Mai 2025

The A/C 'howled'! 🙄

Staff were very amiable

Übernachtet am Februar 2025

Although most of the staffs were very nice and helpful, a few just acts like they don’t want to be there. The air conditioning needs upgrading. The response time for requested service can be improved a lot. The WiFi connection was very poor. The cleanliness of the room is quite underwhelming.

Most of the staffs were really welcoming and helpful. The security of the location was great. Electricity and backup were great. Meal were decent but a little pricy.

Übernachtet am Februar 2025

The staff's patronising lies. They routinely displace customers who book on platforms for cash customers to avoid platform fees and commissions.

The hotel swerved my booking and gave my room to a cash customer, claiming they could not reach me to notify me. They could provide proof of their attempted calls.

Übernachtet am Dezember 2024