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Reviews of Sheraton New Caledonia Deva Spa & Golf Resort 5 stars

Lot 33 Domaine de Déva, Route de Poé , 98870 Bourail, New Caledonia

#6 of 9 hotels in Bourail

Guests' Choice

Review score

Based on 210 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    7.3

  • Staff

    8.2

  • Value for money

    6.4

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 15 August 2025

    7.0
    Nice but Not really worth the price you pay
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Beachfront, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Location is good if you want quiet, not much to do around. Not much options in the restaurant, breakfast is average. The hotel is nice but overpriced for what you pay, you have to pay ~$45 extra to use to spa which is usually accessible for guests so don’t leave much for you to do.

    The property is pretty and clean. Staff are friendly and bungalow is very clean and nice presented

    Stayed in August 2025

  • Reviewed: 28 June 2025

    8.0
    We enjoyed our stay.
    • Leisure trip
    • Group
    • Bungalow, 1 King, Beachfront, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Limited but very expensive dining options.

    Nice bungalows Good pool Adequate breakfast

    Stayed in June 2025

  • Reviewed: 13 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Guest Room, 2 Twins, Garden View , Balcony
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately, we were there during the recent unrest and had to stay much longer than expected. There were no activities available eg snorkeling and we were advised not to leave the grounds. The food choice for dinner was extremely limited and boring. None of this was the fault of the hotel, just the circumstances. Having said.this, it was a very safe and pleasant place to be.

    All the staff were charming and helpful. Our apartment was spacious, comfortable and with a lovely view of the golf course and hills.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    6.0
    Uncomfortable stay, overpriced- but friendly staff
    • Leisure trip
    • Couple
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    - no wifi in room - insects in room not clean - non functioning bath (fixed by maintenance at first night) - very limited vegetarian options in bar/restaurant - buffet style restaurant instead of a la carte - cold swimming pool

    - Great location - accommodating friendly and helpful staff when issues were raised - Golf cart service to bring you to the room and reception - app to book snorkelling activity - beautiful reception/ bar building

    Stayed in May 2024

  • Reviewed: 28 April 2024

    8.0
    Fantastic location, amazing bungalow, small improvements would make it perfect.
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Definitely needs more TV channels (or chrome cast). Very little options for English speakers. There could also be more food options available. They could also publicise the Domaine du Deva amenities more.

    The room (a bungalow) was amazing. Spacious and oh so private. Located within the Domaine du Deva, a nature lovers paradise.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Lovely to relax
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Beachfront, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Needs some maintenance and upgrades

    Lovely people

    Stayed in March 2024

  • Reviewed: 29 March 2024

    6.0
    Nice swim
    • Leisure trip
    • Couple
    • Guest Room, 2 Twins, Garden View , Balcony
    • Stayed 2 nights

    The awful, and I mean awful polyester cover! I mean, polyester cover in a hot climate! The covers kept sliding off the bed on the floor and super hot , yucky to touch. I have never ever come across polyester in a hotel ever. There wasn't a top sheet so couldn't just use that either. All the towels, dressing gown, bed linen are clean but look grubby/grey. No hand towels in the bathroom. This is my pet hate. Breakfast was not so fresh. Yesterdays leftovers I am sure.

    The pool, architecture, beach.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Lovely
    • Leisure trip
    • Solo traveller
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Some rooms are considerable distances from main building. Told a buggy would be available, but unable to contact them, or huge waits at reception.

    Gorgeous room. Lovely atmosphere. Pool was lovely.

    Stayed in January 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The buffets on the weekends with the same dishes on repeat

    Beautiful bungalows, quiet very relaxing place. Perfect location to unwind and destress

    Stayed in March 2024

  • Reviewed: 10 January 2024

    6.0
    Not even close to being 5 star
    • Leisure trip
    • Solo traveller
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    No way on gods green earth is this 5 star. Bungalow accommodation was great but that’s about it. Short staffed, didn’t always have the food on the menus available. Good 3 star, 4 on its very best day but nothing even close to 5.

    I stayed in a bungalow which was perfect.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 1 night

    Service (had to wait more than 1h to get our room even if we arrived after the check-in time displayed on booking. Reason: "house keeping is taking longer than expected")

    Amazing Bathroom A lot of activities around Excellent restaurants

    Stayed in December 2023

  • Reviewed: 7 January 2024

    8.0
    Reasonable stay
    • Leisure trip
    • Family with young children
    • Guest Room, 2 Twins, Garden View , Balcony
    • Stayed 2 nights

    one of our rooms wasn't ready until 4 pm. USA Buffet wasn't that great.

    buggy transfer to room (as it was hot and far away), air conditioned rooms

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    Lovely hotel! Great pool, beside the beach and rooms are excellent.
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Food is slightly expensive and it's not close to the next town you have to get a taxi and transfers can be expensive

    Really nice hotel, rooms where fantastic, pool, beach bar was also lovely!

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    We made most of it but feeling it’s potential not used. Not a 5 star . Good for one night stay
    • Leisure trip
    • Couple
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 1 night
    • Submitted via mobile

    Lovely

    Not a 5 star , poor food and not super clean . The location great but not used as it should be . Friendly staff, needs guidance

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    Nice place though guest room was too small
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa Bed, Garden View, Balcony
    • Stayed 2 nights

    The standard guest room was very small and didn't include a sofa bed or kettle. The security safe in both rooms didn't work. Rooms were quite far apart. Nautical activities weren't available for us. The pool was warm and busy. It was easy to get locked outside.

    We booked two rooms for our family of 5. The larger guest room was spacious and included a kitchen with a full fridge/freezer. It was great being able to buy take away tapas and pizza as an option instead of buffets. Air conditioning worked well in both rooms.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Poor food, gym without much equipment, facilities quite dated, sea water is just over the knees with algae so you can't really go into the water.poor service , had to take refund on food terrible quality, waiters forget orders and room service negligible, broken tv in room, limited food options , they were selling five lettuce leaves in the name of salad and charging a high price for it.

    Nice bungalows, free kayaks.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    7.0
    Luxury rooms in a beautiful setting
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    As with all of NC be prepared to pay through the nose for food and drinks. To the resorts credit they do offer some wines and beer that are more reasonably priced and not bad quality. Wildlife can be a little noisy at night but we decided it just adds to the atmosphere. Be prepared that the beach isn’t well suited to swimming as the sea grass is quite close to the shore so grab the canoes and go for a paddle instead!

    We stayed in a bungalow which was a beautifully decorated room. Bathroom was luxurious with a pebble stone shower and big bathtub. Staff were typically very helpful and friendly - any that were not confident in their English were quick to get a colleague that was to help us out. The sunsets were beautiful and the bar has a great position to take advantage of them.

    Stayed in December 2023

  • Reviewed: 20 November 2023

    8.0
    Wonderful long weekend which we would like to repeat again soon.
    • Leisure trip
    • People with friends
    • Guest Room, 2 Twins, Garden View , Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The room overlooking the garden was very spacious and confortable but it was a pity that the west-facing terrace was very hot from 1pm until sunset, so that we were not able to use it. An awning would be greatly appreciated!

    The dining room & reception areas were beautiful & the pool area was excellent. The staff were friendly & efficient.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    8.0
    Great family friendly stay.
    • Leisure trip
    • Family with young children
    • Guest Room, 2 Twins, Garden View , Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Great pool area

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    Never again.
    • Leisure trip
    • People with friends
    • Guest Room, 2 Twins, Garden View , Balcony
    • Stayed 4 nights
    • Submitted via mobile

    There were no bottle openers, cork screw, lack of information for basic services, no response to emails, no first day quick clean, maintenance ineptitude, lack of value for money playing golf, the pro shop was irregularly manned.

    The location

    Stayed in November 2023

  • Reviewed: 6 November 2023

    6.0
    Great location
    • Leisure trip
    • Solo traveller
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The poor but expensive breakfast The cockroaches in the room

    The location The vibe of the staff The quiet

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Great Location
    • Leisure trip
    • Couple
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 1 night

    other food options rather than buffets for all meals

    nice accommodation, nice and quiet as it is set apart from main resort building really pretty beach and ocean views nice to be dropped at our room in buggies

    Stayed in October 2023

  • Reviewed: 4 November 2023

    7.0
    Great location, overshadowed by smaller details.
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Customer service was very lacking during the week, no one seems to want to help or even serve you to buy food or drinks. Seems like they change staff on weekend and this changes though. Buggies take ages to pick you up, 30 minutes later we ended up walking to reception I would suggest 3-4 days is the perfect amount of time to stay at this property I would suggest if you’re staying here is to have a car, fridge in room but no shops in walking distance.

    Very secluded property, nothing and no one around. Very good if you just want to be away from everyone and everything. Buffet breakfast was amazing.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Nouméa Trip
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa Bed, Garden View, Balcony
    • Stayed 5 nights
    • Submitted via mobile

    So far, to walk to everything. Everything is spread out too far. Expect a hike from your room to spa, bat, restaurants, pool, beach & reception. They do have pick-up services at your service, though. Limited English speakers. Rooms need a bit of TLC they are good, just not like what you see in the pictures on the website.

    The food was yummy. Service was outstanding. Very relaxing place.

    Stayed in November 2023

Showing 1 – 25

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