Many things were faulty. I was given a new room because in Room 58 the shower flooded the BR floor, the shower knob fell off, neither the phone nor the television worked.

The staff were numerous and took pride in the excellent job they were doing.Man

Stayed in September 2025

Room was Right next to laundry, depot. 7am, A lot of Noise. 117A. Also, No Blankets . No Bedspread. winter. Cold in Room. Bath plug, would not seal water in Bath. Biggest Issue, Yet, No light Switch to switch light off next Bed. Had to get out, and pull plug,out of wall plug. Switching plug off,Wont help. It also switches cell phone charging off. Disaster!!! stay away from 117A.

Stayed in August 2025

I wish the pool were heated would have been nice to swim.

I loved the location of the Hotel, you have access to almost everywhere, the Bed was comfortable. we visited during the summer, the heater in the room was very helpful. The staff was extremely helpful and polite. also, quick to solve any issue I had.

Stayed in July 2025

N/A

Good size room, clean

Stayed in May 2025

Very noisy, screaming and loud talking @4 am in the morning in the parking area just below the hotel rooms. The buffet is very expensive for a lunch @350 pp

Large room, clean and comfortable, recetion is very friendly and efficient.

Stayed in April 2025

The dining options (ie., the menu) is pretty limited by almost any other comparable standard, and the options for vegetarians are, I have to say, poor. I'm veg, I stuck it out for 12 days, but really, how many times should I have to eat vegetarian pizza for dinner? Clearly, they have their formula, and so no feedback from one user will change that, but if you are food oriented, I'd look elsewhere.

I travel a lot. Here, I found large clean rooms in a very friendly, indeed super friendly, hotel. There's lots of space and at weekends it comes alive as locals come in to lunch and dine and the pool is filled with kids. I stayed for 12 days on a work trip and was very happy there. I can definitely recommend it.

Stayed in March 2025

They did not prepare the beds with expected valentine theme. I was very disappointed that the beds were all white.

Stayed in February 2025

Excellent

Stayed in January 2025

Great breakfast. Staff are exceptionally friendly and efficient.

Stayed in January 2025

The ambiance and serenity of the hotel was fantastic

Stayed in January 2025

Bathrooms are dated and the beds could be more comfortable. It was quite a walk from the hotel rooms to the breakfast area / restaurants.

Friendly, helpful staff. Great Breakfast! Great outdoors seating area.

Stayed in October 2024

My room was on the side near the Airport and there was a constant sewer like smell which filled the room. The smell would get so bad that you had to open the door to get the smell out. There is a ditch between the Hotel and the airport with dirty stagnant water were the smell comes from. This needs to be delt with asap. Also when I arrived there was no one the help me with my bags. When going to the room, the man at the counter had to leave the counter to help us to the rooms.

The staff are friendly and helpful. The food at the restaurant is very delicious and tasty. The room was very clean. The beddings too.

Stayed in November 2024

However, on my first day I was told my room did not include breakfast. I enquired from the reception and I was told breakfast was included.

The room was very nice. The meals were nice and the bar was cozy.

Stayed in November 2024

The staff take extra long to bring you an iron or ice which in turn ends up delaying your plans. you have to keep requesting the same things every couple of hours. I was charged a different rate when I was making payment as compared to booking.com which I queried and resolved The water pressure in the shower was terribly slow and not satisfying at all.

The room size was spacious and easy to move around in. The staff was very friendly. The breakfast was good.

Stayed in September 2024

May be you should consider the option of joining the two beds allowing more confort

The safety sensation inside the hotel facilities

Stayed in September 2024

i was certain that i had booked 2 rooms both with double beds. One of the rooms that was provided, had 2 single beds

the hotel location is good. The staff very friendly

Stayed in September 2024

Nothing

Everything

Stayed in August 2024

Dinner was absolutely delicious. Spacious rooms. Comfortable beds. Fast Wi-Fi.

Stayed in August 2024

Checking in and out takes to long

The food and ice cold beer

Stayed in August 2024

Hairdryer and iron in the bedroom otherwise all very good

Stayed in April 2024

Wifi did not work at all.

"The hotel was very good and comfortable, and the staff were very kind.

Stayed in March 2024

I reserved in Mercure hotel but when I arrived they put me in another hotel just in front, called Mowenpick… although breakfast was in the Mercure building. Only the reception area has been modernised, but the rooms are very old and definitely need renovation. The hotel is quite far from city centre.

Breakfast was good, room was big and wifi worked well, also in room.

Stayed in February 2024

The furniture and the rooms are outdated and old. My room felt a bit gloomy

The staff are very good and supportive

Stayed in January 2024

Not busy

Stayed in December 2023