Reviews of D'Pristine締金城-新山樂高樂園旁-特色主題房 冰雪奇緣 皮卡丘 角落生物 懶懶熊

This is a completely false advertisement on booking.com and needs to be removed.

The property was very unsafe for solo travellers and families with young children. I had requested that this ad be reviewed and taken down by the website. The security at the front desk wanted to take our passports, then didn't want to let us back in to get our bags before we left. The lifts to the property had wooden floors and were dangerous. Eviction notices were on the doors of other apartments, locals living there were unfriendly and dangerous to be around. The apartment itself was terrible, tabs exploding into my child's face, terribly dirty, bed sheets stained and full of hair, kitchen benches covered in food. There were wet dirty towels on the floor on entry to each bathroom. The living room couch had a large hole in it and was unusable. Contact has been made with the owner and they do noT respond or pretend to not understand. Please be wary of similar scams. I would hate to see another family face what we faced. I am extremely disappointed booking.com has not put a stop to this or rectified this issue.

Location

The host not helpful. No respond

That it was Pikachu theme, so many plush and was decorated according to the theme with yellow towels, yellow painting and even portraits and pillows of Pikachu. Location was also good it was nearby to Legoland and echo galleria

Host was not contactable. Host mentioned to reach out if we had problems with the wifi we did but only replied when we were checking out. We also encountered a problem with the main toilet we informed host but they failed to addressed this problem.

The property, location and facilities were good. The pool was closed but we were able to use the pool in the other tower. The Pikachu decoration was cute but the big Pikachu teddies are ripped open at the seams so the kids shouldn’t play with them. They need repairing. The small ones are fine though.

The property owner didn’t send check-in instructions until the day after we were supposed to check-in! We arrived at the property at 8pm with luggage and a child and were unable to enter. None of the phone numbers for the owner or booking.com locally worked. We were stranded, at night in a foreign country with no access to the accommodation we had booked and paid for. We had to go and find another hotel (and it was a Sunday night before a public holiday so everything was super expensive). It still hasn’t been resolved by booking.com 1 week later and full payment has been taken. We lost half a day checking out and moving hotels the next day (of our 2 day Legoland stay). It was incredibly stressful, unprofessional of Booking.com and the owner and expensive for us.

Good location.

The paths to enter the car park.

Is just walking distance to Legoland.

The apartment got a kind of smell due to ventilation problem. Like toilet smell. The cupboard was broken due to the water leakage from bathroom. Aircond in the master bedroom is not working. Not only that the drive way to the parking super narrow. We have to drive going up 6-levels like in spiral to park our car. You can get very giddy & can see all the wall scratches by other cars.

The unit was clean and comfortable to stay.

There was no instruction on how to check-in after I have booked successfully. Expecting that the check-in info will be on the day I travelled to the apartment but received none. Also, the apartment details of address such as Tower 1 or Tower 2. Have to check at Tower 1 and then proceed to Tower 2. The use of chinese characters as part of the label for the apartment is not helpfule as I cannot read chinese. Lastly, I had difficulty contacting the host and as the contact no. published for the unit is a Chinese number. It was with great difficulty I have finally located the local no of the host. This caused a delay of more than an hour for the check-in. Furthermore, the WIFI end point provided by the host is not available for us to connect. I found that WIFI end point for the apartment using the Smart TV connection but the host did not provide the password to connect to that WIFI end point.

- near to legoland -easy check in

- atleast provide mineral water.

Close to Legoland and cheap option

Not enough clear instructions how to get there especially for first time

Comfortable accommodation. 15 minute walk to Legoland, easy access to Mall of Medini for supermarket and restaurants. Beds were comfortable, had everything we need in the apartment. Fridge, microwave, utensils, wifi. Felt secure in building with good security and card access. Very affordable and good value.

Nice property

The location was great just a few mins walk from/to Legoland. The room was also spacious and comfortable. The price was a value for money.

The rooms were not cleaned properly there were some used tissues, dusts and hairs on the ground when we checked-in. The rooms include free Wi-Fi however the connection was really bad.

Smooth & fast check in process. Walking distance to Legoland, Mall of Medini, Gleneagles Hospital & 7 Eleven

From outside the building looks abandoned. The ramp that goes to the car park is a bit narrow.

it was a literal walk to legoland (but u have to cross the road) and the AC is literally so cold; if u’re someone who needs AC 24/7, this airbnb is suitable for u.

i’m so sorry but SO many things about it. the metal grill literally had ISSUES trying to get it opened, the plc had loads of ants crawling around (couch, table, kitchen table), the couch and tables weren’t cleaned properly (stains & leftover food??), no floor mats, the main door & bedroom door literally SHAKES at night due to wind, there’s literally plaster bagworm all arnd the walls (living room & bedroom) and wifi connects but DOESN’T WORK AT ALL (given wrong pw upon check-in, the right one’s written on the tv table). 😭😭💀💀