Nothing

The infinite pool and staff

Stayed in September 2025

Bed and pillows were quite hard.

Great service, modern and clean rooms. Excellent, varied breakfast options and nice views from the pool.

Stayed in August 2025

The hotel didn't do housekeeping on 2nd day. I supposed the hotel might be understaffed as we came back at 5pm and the housekeeping team is still on other rooms. Thats a small issue for us. The bed was a bit hard for me. I can still managed that.

The check in was smooth, the breakfast spread was good, the staff were friendly and helpful. I like the hotel cos the location was central and it is connected to Ipoh Parade Hotel. It has a parkson mega shopping mall and many different cafes for food.

Stayed in August 2025

We arrived past 3pm and rooms were not ready. Same thing for my sister who also booked 2 rooms. Lack of a magnifying mirror for ladies to put on makeup as the bathroom light is not bright enough and bathroom counter mirror is too far away. Hairdryer is also not situated anywhere with a mirror.

Room was spacious and clean. I liked the bath gel, shampoo and conditioner.

Stayed in August 2025

First room facing the cemetery

Location is superb. Only thing they should pave the path to Ipoh parade easier for guests and esp my elderly mum. Bf spread is v good but I did wish I could opt out to go for local bf. Overall room is nice clean and they even decorated the room to help us celebrate my aunty birthday.

Stayed in August 2025

Would benefit from improved bathroom lighting and ability to better control room temperature. Too cold at times.

Wonderful staff and very helpful with requests. Excellent brunch buffet.

Stayed in August 2025

For a 5 star hotel, I’d expect more toiletries provided in the room instead of asking for it. As well as a coffee machine instead of instant coffee. Breakfast options could be better ie more fruits, more pastries, cakes and other hot food options - not up to a 5 star standard.

Service was good, beds were comfortable and location was good.

Stayed in August 2025

I asked for 2 rooms at a high floor and was assigned the 9th storey which is the highest level (there were 3 floors above with the pool and other facilities). The sound proofing was not done well (probably from windows) because you can hear loud street noises at night (eg. when a motorbike zips by or when vehicles blast loud music). There is some wear and tear observed, like broken wooden blinds in the shower room that they hastily repaired by glueing small wooden strips to conceal the broken pieces. Hotel is probably in need of a refurbishment of the interiors.

Centrally located 5* hotel with a sumptuous breakfast.

Stayed in August 2025

The toilet door design is rather heavy and not user friendly. My friend was stucked inside for about 10mins.

Location. Walkable to a number of good food. Being next to a big mall provides an option if the weather is not so kind.

Stayed in August 2025

The walk into the old town was along a busy road. There needs to be a mirror by the window so you can do your hair and make-up. Flickering light in the bathroom.

The location was close to the shopping centre and bars and cafes.

Stayed in July 2025

Bathtub was slimy and we dared not take bath.

Excellent location, convenient and spacious room. Breakfast and supper included and made my money worth.

Stayed in July 2025

Room a bit aged, Gym HAS NO MIRRORS for a 5 star hotel?

Stayed for the location. Bed was great too.

Stayed in July 2025

Rooms were a bit small for a couple and a young child. There was not really an option for a family room.

Very nice staff, rooms nice, new hotel so the carpets in the corridors have a plastic smell.

Stayed in July 2025

There were some reno works at the pool area. Less attractive.

Nice, clean and spacious room. Luxury.

Stayed in June 2025

N/A

Good facilities, clean, helpful staff. Good location and conveniently located next to a major shopping mall. Good accessibility to various locations in Ipoh such as Ipoh Garden, Old Town and Golf Club

Stayed in June 2025

The walk way ( outside) carpet from Rooms 1110 stinks unlike the rest . Only that particular stretch.

Excellent location

Stayed in July 2025

The breakfast quality and variety as compared to 5 star hotels in Malacca which was cheaper and better.

Convenience and proximity to Ipoh Parade mall

Stayed in July 2025

Swimming pool being closed

Excellent variety

Stayed in July 2025

Location to shopping

Stayed in July 2025

not sound proofs.. can hear people outside

connected to mall

Stayed in June 2025

Good location. Clean and well furnished.

Stayed in June 2025

nothing

all good

Stayed in June 2025

Wifi was weak.

Location was great just next to mall. Price of room came with breakfast and the spread was good. Service at breakfast was very good too as staff were attentive & quick to top up food and clear dirty plates! Room including bathroom were spacious & clean.

Stayed in July 2025

1) I was initially allotted a terrible room on 7th floor which overlooked an adjacent building roof with workers around and further the latch of the toilet just fell off upon opening ! 2) Upon complaining the room was changed ! 3) In the new room 735 the Qiblah marker was wrongly placed !!!!!! There WAS a pencil mark with the correct direction but whoever finally pasted the proper sticker didn’t follow the same !!! 4) The restaurant staff where we had breakfast were excellent and so was the spread !

Stayed in June 2025