Reviews of Warisan Hotel Kota Kinabalu 2 stars
LOT B-02-16, B-03-16, B-04-16 & B-01-17, B-04-17, B-05-17, BLOCK B, WARISAN SQUARE, 88100, KOTA KINABALU, SABAH, 88100 Kota Kinabalu, Malaysia
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation in the city
Congestion
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewWalking distance to pasar filipine, pasar, shooping atea, dinner seafood.
Parking area always full. You have to climb staircase to reach lift which this is not suitable for OKU with wheel chair, old folk.
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewRoom very not good
I didnt repeat for stay again
Reviewed: 2 July 2025 · Stayed in June 2025
Verified reviewLocation strategic
Room not clean Toilet is very small(it’s a family room)& very uncomfortable to use it Water pressure is very slow & the shower hose is bad
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewNothing
Stayed there for 4days. 1)no wifi provided at all (complaint but no action to improve) 2) aircond not cool enough, eventhough the temp was set to 16degrees. Was opted to change to a different room price but i refused. 3) Sewage smell from the toilet was vile and the toilet bowl had yellow stain. Sink in the room was clogged.
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologise for the inconveniences you experienced during your 4-day stay. We're truly sorry that the WiFi was not functioning as expected and that no action was taken after your complaint — this is unacceptable and will be addressed with our team immediately. We also regret the air conditioning issue and understand how uncomfortable that must have been, especially after you declined to move to a different room. The condition of the toilet and sink is also concerning. Cleanliness and comfort are top priorities for us, and we apologise for falling short in this instance. We take your feedback seriously and will ensure these matters are investigated and resolved promptly. Thank you for bringing this to our attention, and once again, we deeply apologies for the experience. Warm regards, Warisan Hotel Team
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologise for the inconveniences you experienced during your 4-day stay. We're truly sorry that the WiFi was not functioning as expected and that no action w… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewonly location i like bcs just walking distance to the pasar filipina and etc..
the hygienic of the room! the bedsheet got stain, the toilet also euuuwwwww! i can get better hotel with the price! definitely wont repeat here… the parking also hard to find but got paid parking beside the hotel building..
Dear Guest, Thank you for sharing your feedback. We're glad you appreciated our strategic location near Pasar Filipina and other nearby attractions. However, we’re truly sorry to hear about your experience with the room cleanliness and facilities. This is not the standard we aim to provide, and we will be reviewing this issue seriously with our housekeeping team to ensure improvements are made. We also acknowledge the parking situation and understand the inconvenience caused. Your comments are very valuable and will help us improve for future guests. Thank you again for your honesty, and we sincerely apologise for the shortcomings during your stay. Warm regards, Warisan Hotel Team
Dear Guest, Thank you for sharing your feedback. We're glad you appreciated our strategic location near Pasar Filipina and other nearby attractions. However, we’re truly sorry to hear about your experience with the room cleanliness and … Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewToilet door not able to close properly
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 8 May 2025 · Stayed in April 2025
Verified reviewReviewed: 8 May 2025 · Stayed in April 2025
Verified reviewin the city center near filipin night market and mall
no parking space noice from next level is disturb the lobby at first floor no clear direction
Dear Guest, Thank you for your feedback. We’re glad you appreciated our central location near the Filipino Night Market and shopping malls. We’re sorry for the inconvenience caused by the noise and the lack of clear directions to the lobby. Your comments are noted, and we will work on improving signage and providing better guidance for our guests. Regarding the parking, we understand the challenge and recommend nearby paid parking options for convenience. Thank you again for your valuable input. We truly appreciate it and hope to improve for your next visit. Warm regards, Warisan Hotel Team
Dear Guest, Thank you for your feedback. We’re glad you appreciated our central location near the Filipino Night Market and shopping malls. We’re sorry for the inconvenience caused by the noise and the lack of clear directions to the lobby.… Show more
Reviewed: 5 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 March 2025 · Stayed in February 2025
Verified reviewReviewed: 12 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 March 2025 · Stayed in March 2025
Verified review